# Planio

> Hosted Redmine with issue tracking, repositories, wiki and help desk

Planio is a hosted project management service built on the open-source Redmine. It combines issue tracking with role-based workflows, agile boards, roadmaps and Gantt charts, Git and Subversion hosting, wikis, time tracking, team chat and a customer help desk. Plans are priced at a flat monthly rate by the number of active projects and users, not per seat.

- **Category:** Project Management
- **Made by:** Planio GmbH (since 2009)
- **Website:** https://plan.io
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 9, 2026

## Pricing

Planio has a free plan. Paid plans start at $25 per month for 5 active users and 3 active projects, billed monthly.

- **Pricing model:** Free plan
- **Free plan:** Bronze plan: 1 project, 2 users, 10 customers and 1 GB of storage.
- **Free trial:** 30-day free trial of paid plans, no credit card needed and no need to cancel.

| Plan | Price | What you get |
| --- | --- | --- |
| Bronze | $0 | 1 project, 2 users, 10 customers and 1 GB of storage. |
| Silver | $25 per month flat, billed monthly | 3 active projects, 5 active users and 5 GB, with team chat. Planio Storage and Help Desk are add-ons at $7 a month each. |
| Gold | $59 per month flat, billed monthly | 7 active projects, 10 active users and 20 GB, with team chat. Planio Storage and Help Desk are add-ons at $15 a month each. |
| Diamond | $125 per month flat, billed monthly | 15 active projects, 20 active users and 40 GB, with Help Desk and team chat included. Planio Storage is a $20 a month add-on. |
| Platinum | $249 per month flat, billed monthly | 40 active projects, 45 active users and 80 GB, with Planio Storage, Help Desk and team chat included. |
| Enterprise | From $449 per month; extra charges may apply | 100 or more projects and users and 100 GB or more, on a separately managed instance with custom branding, a custom domain and Redmine plugins on request. |

Read from https://plan.io/pricing/ on Oct 9, 2026. Prices change, so confirm with Planio before buying.

## Ways to pay less

- **Free account for open source projects** (Other savings): Planio's FAQ offers a complimentary account to open source projects that set their projects to public, arranged by emailing the company with details of the project. Source: https://plan.io/frequently-asked-questions/

## Key features

- **Issue tracking and workflows:** Issues carry configurable fields such as status, priority, assignee and dates, and role-based workflows define which steps each participant may take.
- **Agile boards, roadmaps and Gantt:** Plan sprints on a Kanban-style agile board, or assign issues to milestones and follow them on a roadmap and an automatically generated Gantt chart.
- **Git and Subversion hosting:** The pricing page lists an unlimited number of Git and Subversion repositories for its plans, and GitHub repositories can be mirrored into Planio.
- **Wiki and discussions:** Each project can have its own wiki and forum for recording decisions, and chat messages, updates and comments are kept with the work they refer to.
- **Help Desk:** Emails from customers become issues, with auto-replies, reply templates and a tracking page customers can open without logging in. It is an add-on on Silver and Gold.
- **Time tracking and mobile apps:** Start a timer on an issue and log the time with a comment and activity. Free iOS and Android apps list, filter, create and edit issues.

## Good for

- Software teams that want issues, repositories and a wiki in one hosted service
- Organizations already using Redmine that prefer not to host it themselves
- Teams that answer customer email from the same tool as their issues

## Worth knowing

- Plans cap both active projects and active users: Silver stops at 3 projects and 5 users, and Platinum at 40 projects and 45 users.
- Planio Storage is a paid add-on below Platinum, and Help Desk is a paid add-on on Silver and Gold.
- The free Bronze plan is limited to 1 project, 2 users and 1 GB, and moving up from it does not include the 30-day trial.
- A custom domain is included only in Enterprise; the FAQ lists it as a paid extra at 15 euros a month on other plans.

## Works with

GitHub, Bitbucket, Dropscan, Git Tower, SmartGit, TortoiseSVN, Cornerstone SVN

**Tags:** Issue tracking, Gantt & timelines, Kanban boards, Wiki, Time tracking, Team chat, Public API

## Alternatives

- [Redmine](https://toolgpa.com/tools/redmine): Free, self-hosted issue tracker and project management web app. [Compare](https://toolgpa.com/compare/planio-vs-redmine)
- [OpenProject](https://toolgpa.com/tools/openproject): Open-source project management for classic and agile teams. [Compare](https://toolgpa.com/compare/openproject-vs-planio)
- [Backlog](https://toolgpa.com/tools/backlog): Issue tracking and project management with built-in Git and SVN. [Compare](https://toolgpa.com/compare/backlog-vs-planio)
- [Jira](https://toolgpa.com/tools/jira): Issue and project tracking for software and business teams. [Compare](https://toolgpa.com/compare/jira-vs-planio)
- [YouTrack](https://toolgpa.com/tools/youtrack): Issue tracker and project management tool from JetBrains. [Compare](https://toolgpa.com/compare/planio-vs-youtrack)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 9, 2026:

- https://plan.io/pricing/
- https://plan.io/
- https://plan.io/task-management/
- https://plan.io/project-management/
- https://plan.io/customer-service-and-help-desk/
- https://plan.io/file-management/
- https://plan.io/iphone-app/
- https://plan.io/android-app/
- https://plan.io/company/
- https://plan.io/frequently-asked-questions/

Page: https://toolgpa.com/tools/planio
Listed by ToolGPA (toolgpa.com).