# Praxedo review (2026): is it worth $39 a month per user? > Cloud field service software for teams of 5 to 500 technicians Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA. Praxedo is cloud-based field service management software covering scheduling, dispatch, work order tracking and a mobile app with offline mode. Four per-user tiers are published, plus customer and appointment portals, video assistance and ERP or CRM connectors as add-ons. Plans need at least 5 users. - **Category:** Field Service Software - **Made by:** Praxedo - **Website:** https://www.praxedo.com - **Runs on:** Web, iOS, Android - **Who should skip it:** Not for you if you are under 5 users, as plans need a minimum of 5. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Praxedo is a paid product, starting at $39 per user / month. - **Pricing model:** Paid - **Free plan:** None. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Basic | $39 per user / month | Labelled for small businesses. Minimum 5 users; one-time setup fees are extra. | | Advanced | $69 per user / month | Labelled for SMBs, with more scheduling and work order features than Basic. | | Optimized | $99 per user / month | Labelled for SMBs, with further scheduling and optimization features. | | Automated | $149 per user / month | Labelled for mid-sized businesses; the top published tier. | | Large Enterprises | Custom | Customized plan for large enterprises; the page asks buyers to contact the vendor. | Read from https://www.praxedo.com/pricing/ on Nov 12, 2026. Prices change, so confirm with Praxedo before buying. ## Key features - **Scheduling and dispatch:** Schedule and dispatch jobs with centralized scheduling constraints, and group work orders by route or project. - **Offline mobile app:** Technicians fill out work order reports and view documents and history in a mobile app with offline mode and real-time syncing. - **Customer and appointment portals:** Add-ons let customers track work orders and book appointments themselves; appointment pricing is progressive by volume. - **Video assistance:** A ViiBE video module lets remote experts help on a work order to reduce repeat trips, priced by the number of experts. - **ERP and CRM connectors:** Connectors for Microsoft Business Central, Salesforce and QuickBooks, plus an API for custom integrations. ## Good for - Telecom, energy, HVAC and plumbing teams with 5 or more technicians - Companies that want published per-user prices up to a mid-size tier - Teams that need an offline-capable mobile app ## Worth knowing - Plans need a minimum of 5 users. - Listed rates exclude one-time implementation and setup fees. - The page does not say whether the per-user rates are billed monthly or annually. - Customer portal, appointment portal, video assistance and connectors are priced as add-ons. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. Praxedo is scheduling, dispatch and an offline phone app for field teams, from $39 a user a month with a 5-user minimum. The listed rates leave out setup fees, the portals, video and connectors are priced as add-ons, and there is no trial on record. - **Value for money: C.** Basic is $39 a user a month, with a minimum of 5 users, so $195 a month is the floor. Advanced is $69, Optimized $99 and Automated $149 per user. - **Free plan and trial: F.** No free plan and no trial on record, so nothing to try before paying. - **Features: C.** Scheduling and dispatch, an offline phone app, customer and appointment portals, video assistance and ERP and CRM connectors. The portals, video and connectors are priced as add-ons. - **Ease of use: C.** No store rating on record. Dispatch rules and connectors to Business Central or Salesforce need setting up first. - **Platforms and integrations: B.** Web, iPhone and Android, with Microsoft Business Central, Salesforce and QuickBooks. No desktop app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Praxedo’s own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among field service apps - Praxedo's GPA of 1.8 is higher than 3 of the 55 other field service apps we grade, and level with 17. - It stands best on platforms and integrations (B, above 3 of 55) and worst on free plan and trial (F, above 0). - Its paid plans start at $39 a month for each person, against a middle price of $49 for the category: 11 of the 36 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 4 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/field-service ## Keep it, or make your own? **Keep it.** To replace Praxedo you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 35 of the 55 other field service apps grade higher. It costs $468 a year. - You could make: Job scheduling: an app builder makes this well. - You could not: Connections to other products, each kept working as those products change. - You could not: A real app for iOS and Android. Something home-made would be a web page. - You could not: It is priced for each person, which means accounts and billing for a team. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Microsoft Business Central, Salesforce, QuickBooks **Tags:** Job scheduling, Workflow automation, AI features, Works offline, Public API ## Alternatives - [Skedulo](https://toolgpa.com/tools/skedulo): Scheduling and mobile platform for field visits and shift work. [Compare](https://toolgpa.com/compare/praxedo-vs-skedulo) - [Synchroteam](https://toolgpa.com/tools/synchroteam): Per-user field service software with route optimization. [Compare](https://toolgpa.com/compare/praxedo-vs-synchroteam) - [Zuper](https://toolgpa.com/tools/zuper): AI-assisted field service software for roofing and home services. [Compare](https://toolgpa.com/compare/praxedo-vs-zuper) - [Commusoft](https://toolgpa.com/tools/commusoft): Job management software for trades businesses with 6 or more staff. [Compare](https://toolgpa.com/compare/commusoft-vs-praxedo) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.praxedo.com/pricing/ - https://www.praxedo.com/ Page: https://toolgpa.com/tools/praxedo Listed by ToolGPA (toolgpa.com).