# ProProfs Survey Maker review (2026): is the free plan enough?

> Survey maker with a free plan and unlimited responses on paid tiers

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

ProProfs Survey Maker builds surveys, NPS and CES surveys and web forms from a large question library. Paid plans have no response caps and are sized by email sends and page views. The Business tier adds website intercepts and in-page Nudge surveys.

- **Category:** Forms & Surveys
- **Made by:** ProProfs
- **Website:** https://www.proprofssurvey.com
- **Runs on:** Web
- **Who should skip it:** Tight if you stay free, because it stops at 50 responses.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, ProProfs Survey Maker has a free plan, and paid plans start at $19.99 per month, billed annually ($39.99 shown crossed out).

- **Pricing model:** Free plan
- **Free plan:** 50 responses, which the page says is forever free, with 500 email sends included.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | Up to 50 responses with unlimited surveys and administrators, NPS surveys and 500 email sends. |
| Essentials | $19.99 per month, billed annually ($239.88 a year; $39.99 shown crossed out) | Unlimited responses, forms and surveys, 1,000 email sends a month, AI help creating surveys and custom branding. |
| Business | $49.99 per month, billed annually ($599.88 a year; $99.99 shown crossed out) | 5,000 email sends and 100,000 page views a month, Nudge surveys, file uploads and surveys in 70-plus languages. |
| Enterprise | $149.99 per month and up, annual plans only ($1,798.88 a year) | Custom email sends and page views, mobile app surveys and SSO; sold through sales. |

Read from https://www.proprofssurvey.com/pricing/ on Nov 13, 2026. Prices change, so confirm with ProProfs Survey Maker before buying.

## Ways to pay less

- **50% off with annual billing** (Annual discount): The pricing page toggle labels annual billing as saving 50% against the crossed-out price. Source: https://www.proprofssurvey.com/pricing/

## Key features

- **Question library:** Over a million pre-built questions and 100-plus templates, plus AI help to create surveys on paid plans.
- **No response caps:** Paid plans list unlimited responses with no overage charges; the limits are email sends and page views.
- **Website intercepts and Nudges:** Business adds Nudge surveys shown in an app, on a website or by email, with targeting by visitor behavior.
- **NPS and CES surveys:** NPS surveys are on every plan, and Business adds advanced surveys such as CES.
- **Reports and alerts:** Reports show responses, completion rates and traffic sources, with email alerts for each completed survey.
- **Multi-language surveys:** Business lists surveys in more than 70 languages.

## Good for

- Small sites that want unlimited responses at a low monthly price
- Teams that want website feedback pop-ups beside email surveys
- Trying a survey tool with a free plan before paying

## Worth knowing

- The free plan stops at 50 responses.
- Email sends are capped at 1,000 a month on Essentials and 5,000 on Business, and Business also caps page views at 100,000.
- Nudge surveys, file uploads and multi-language surveys are Business features; mobile app surveys and SSO are Enterprise.
- The crossed-out prices on the page (at $39.99 and $99.99) could not be tied to a monthly-billing option, so the billing basis of those figures is unconfirmed.

## ToolGPA grades

**GPA: 2.2 out of 4**, graded Nov 13, 2026. ProProfs Survey Maker has a large question library, NPS and CES surveys, and no response caps on paid plans. The free plan stops at 50 responses, and Nudge surveys and file uploads sit on Business at $49.99 a month. Mobile app surveys are Enterprise only.

- **Value for money: C.** Essentials is $19.99 a month on yearly billing, level with the middle of what forms tools charge. Business is $49.99 and Enterprise starts at $149.99.
- **Free plan and trial: C.** The free plan is forever but stops at 50 responses and 500 email sends. Enough to try it, not to run a survey.
- **Features: C.** Question library, NPS, CES, reports, alerts and website intercepts. File uploads, multi-language surveys and Nudges need Business, and mobile app surveys and SSO need Enterprise.
- **Ease of use: C.** No store rating on record. You build each survey from the library, which is set-up work.
- **Platforms and integrations: B.** Web only, with Mailchimp, Vertical Response and Adobe connections. No desktop or phone app.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from ProProfs' own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among form and survey tools

- ProProfs Survey Maker's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
- It stands best on platforms and integrations (B, above 46 of 148) and worst on features (C, above 5).
- Its paid plans start at $19.99 a month, against a middle price of $20 for the category: 56 of the 114 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 18 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/forms

## Keep it, or make your own?

**Your call.** A form at its plainest is questions, a button and a table of answers. You could make the core of ProProfs Survey Maker for yourself: surveys, forms, reports and popups. What you would give up is listed below. Whether that is worth the price is your call. It costs $239.88 a year.

- You could make: Surveys, forms, reports and popups: an app builder makes these well.
- You could make: It runs in a browser, which is where something home-made would run too.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Mailchimp, Vertical Response, Adobe

**Tags:** Surveys, Forms, AI features, Reports, Popups

## Alternatives

- [SurveyMonkey](https://toolgpa.com/tools/surveymonkey): Online survey and form platform with built-in analysis tools. [Compare](https://toolgpa.com/compare/proprofs-survey-maker-vs-surveymonkey)
- [SurveySparrow](https://toolgpa.com/tools/surveysparrow): Chat-style survey and customer feedback platform with AI analysis. [Compare](https://toolgpa.com/compare/proprofs-survey-maker-vs-surveysparrow)
- [Zoho Survey](https://toolgpa.com/tools/zoho-survey): Survey builder from Zoho with offline collection and reports. [Compare](https://toolgpa.com/compare/proprofs-survey-maker-vs-zoho-survey)
- [Survicate](https://toolgpa.com/tools/survicate): Customer feedback surveys for email, web and mobile apps. [Compare](https://toolgpa.com/compare/proprofs-survey-maker-vs-survicate)
- [QuestionPro](https://toolgpa.com/tools/questionpro): Survey and market research platform with a free plan. [Compare](https://toolgpa.com/compare/proprofs-survey-maker-vs-questionpro)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://www.proprofssurvey.com/pricing/
- https://www.proprofssurvey.com/

Page: https://toolgpa.com/tools/proprofs-survey-maker
Listed by ToolGPA (toolgpa.com).
