# Pulseway review (2026): is it worth it? > RMM with built-in remote control and a mobile app for IT teams Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Pulseway is a remote monitoring and management platform for IT departments and managed service providers. It monitors workstations, servers and network devices, automates patching and scripted fixes, and includes its own remote control for Windows and macOS. A mobile app lets technicians watch alerts and start remote sessions away from the desk. - **Category:** Remote Desktop - **Made by:** Pulseway - **Website:** https://www.pulseway.com - **Runs on:** Web, Windows, macOS, Linux - **Who should skip it:** Not for you if you want a published price: it comes from a demo. - **Facts last checked:** Nov 13, 2026 ## Pricing Pulseway's current pricing could not be confirmed from its own site. ## Key features - **Monitoring and alerting:** Real-time monitoring of servers, networks, workstations and mobile devices, with customizable alerts. - **Built-in remote control:** Connects to Windows and macOS devices from Windows, macOS, iOS or Android, with multi-screen access, file transfer and optional session recording on Windows agents. - **Patch management:** Discovers and updates operating systems and third-party applications, on a schedule. - **Automation workflows:** Runs scripts, restarts services and applies automatic fixes when an alert fires. - **Network discovery and deployment:** Finds endpoints on a network and mass-deploys the Pulseway agent with pre-configured policies. - **Reporting:** Ready-to-use report templates plus an Advanced Templates feature for custom reports. ## Good for - IT departments and MSPs that want RMM and remote control in one product - Technicians who handle alerts and fixes from a phone - Teams that run Pulseway's PSA or an existing ticketing tool ## Worth knowing - No price is published: the pricing address redirects to the home page, and prices come from a requirements form or a demo. - Remote control is described for Windows and macOS devices; Linux machines can be monitored but the page names no remote control for them. - Session recording is available for Windows agents only. - Antivirus, backup, IT documentation and NOC services are listed as add-ons. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 13, 2026. Pulseway is device management for IT teams, with monitoring, patching, automation and built-in remote control, plus a mobile app. There is no published price: the pricing address redirects to the home page and prices come from a demo. Remote control is for Windows and macOS, and antivirus, backup and NOC services are paid add-ons. - **Value for money: C.** No price is published: the pricing address redirects to the home page and prices come from a requirements form or a demo, so it sits at the ordinary C. - **Free plan and trial: F.** No free plan or trial is listed; the pages push a demo. - **Features: C.** Monitoring, patching, automation, built-in remote control, network discovery and reporting. The listing shows gaps: Linux has no remote control named, session recording is Windows only and antivirus, backup and documentation are add-ons. - **Ease of use: C.** No store rating on record. You deploy agents and build automations. - **Platforms and integrations: B.** Web console and agents for Windows, Mac and Linux, with a mobile app on the tagline, and ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue and more. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Pulseway's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - Pulseway's GPA of 1.8 is higher than 6 of the 85 other remote desktop apps we grade, and level with 6. - It stands best on platforms and integrations (B, above 28 of 85) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace Pulseway you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 73 of the 85 other remote desktop apps grade higher. - You could make: Reports and help desk: an app builder makes these well. - You could not: A fast, secure link to another computer through any network. - You could not: Connections to other products, each kept working as those products change. - You could not: Apps for macOS, Windows and Linux that stay in step with each other. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue, Webroot, Bitdefender **Tags:** Remote desktop, Workflow automation, Reports, Help desk ## Alternatives - [Datto RMM](https://toolgpa.com/tools/datto-rmm): Cloud RMM for MSPs and IT departments, with Microsoft 365 tools. [Compare](https://toolgpa.com/compare/datto-rmm-vs-pulseway) - [NinjaOne](https://toolgpa.com/tools/ninjaone): Endpoint management platform with built-in remote access. [Compare](https://toolgpa.com/compare/ninjaone-vs-pulseway) - [Kaseya VSA](https://toolgpa.com/tools/kaseya-vsa): Endpoint monitoring, patching and remote support for MSPs and IT. [Compare](https://toolgpa.com/compare/kaseya-vsa-vs-pulseway) - [Level](https://toolgpa.com/tools/level): Remote monitoring and management priced per managed device. [Compare](https://toolgpa.com/compare/level-vs-pulseway) - [SuperOps](https://toolgpa.com/tools/superops): Endpoint management with built-in ticketing, sold per endpoint. [Compare](https://toolgpa.com/compare/pulseway-vs-superops) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.pulseway.com/ - https://www.pulseway.com/features/rmm-software - https://www.pulseway.com/products/remote-access-software Page: https://toolgpa.com/tools/pulseway Listed by ToolGPA (toolgpa.com).