# Quantum Metric review (2026): is it worth it? > Enterprise digital analytics with session replay and AI agents Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Quantum Metric is an enterprise digital analytics platform that combines session replay, journey analysis, performance monitoring, product analytics and voice-of-customer tools. It is sold through custom enterprise agreements and includes Felix, an AI analyst and agent, and an MCP server for connecting its data to other AI tools. - **Category:** Website & Product Analytics - **Made by:** Quantum Metric, Inc. - **Website:** https://www.quantummetric.com - **Runs on:** Web - **Who should skip it:** Skip it if you want a price on the page, as plans are quoted after a demo. - **Facts last checked:** Nov 12, 2026 ## Pricing Quantum Metric's current pricing could not be confirmed from its own site. ## Key features - **Session replay and summaries:** Replays of individual customer sessions, plus AI-written summaries of a user's experience that Felix AI produces. - **Felix agentic AI:** Felix works as an analyst, an always-on monitoring agent and a partner that explains recommendations; it is included in every enterprise plan. - **Journeys and interactions:** Journeys show how customers move through a website or mobile app, with interaction heatmaps for page-level behavior. - **Monitoring and alerts:** Experience indicators, anomaly detection, Core Web Vitals monitoring, custom dashboards and alerts flag issues that cost conversions. - **MCP server:** The Quantum Metric MCP connects its data to AI workflows, so answers from Felix can appear in tools such as Claude and Slack. - **Add-on modules:** Employee Experience, Data Enrichment, Contact Center, Data Streaming and Voice of Customer are sold as add-ons to the base platform. ## Good for - Large retail, finance, travel and telecom sites with heavy traffic - Teams that want analytics and replay in one platform - Organizations that want vendor onboarding and training ## Worth knowing - No prices are published; plans are custom and quoted after a demo. - Price follows the number of digital properties and session volume, plus the level of customer success service. - Data streaming, contact center, employee experience and enrichment are add-ons to the base agreement. - The pricing page names no free plan or self-serve trial. ## ToolGPA grades **GPA: 1.6 out of 4**, graded Nov 12, 2026. Quantum Metric is session replay, journey analysis and AI summaries for big digital teams. There are no prices on the site, no free plan and no self-serve trial: you book a demo and get a quote. - **Value for money: C.** No prices are published. Plans are custom and priced by digital properties, session volume and support level. - **Free plan and trial: F.** The pricing page names no free plan and no self-serve trial. - **Features: C.** Replay and summaries, an AI assistant, journeys, monitoring and alerts, an MCP server. Data streaming and contact-center modules are paid add-ons. - **Ease of use: C.** No store rating on record. A quoted enterprise platform comes with onboarding and a learning curve. - **Platforms and integrations: C.** Web only, and the listing names no integrations beyond a partners page. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Quantum Metric, Inc.'s own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among website and product analytics tools - Quantum Metric's GPA of 1.6 is higher than 0 of the 58 other website and product analytics tools we grade, and level with 6. - It stands best on value for money (C, above 5 of 58) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/analytics ## Keep it, or make your own? **Keep it.** Nothing Quantum Metric does is plain enough to make in a weekend. The 4 things listed below take a company. That makes this kind of software worth paying for, not this one in particular: 52 of the 58 other website and product analytics tools grade higher. - You could not: Recordings of what each visitor did on your pages. - You could not: A tracking script and a database that counts every visit. - You could not: Connections that pull numbers from dozens of other services. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Session replay, Web analytics, AI features, Dashboards ## Alternatives - [Fullstory](https://toolgpa.com/tools/fullstory): Session replay and behavior analytics for websites and apps. [Compare](https://toolgpa.com/compare/fullstory-vs-quantum-metric) - [LogRocket](https://toolgpa.com/tools/logrocket): Session replay with error tracking and product analytics for web apps. [Compare](https://toolgpa.com/compare/logrocket-vs-quantum-metric) - [Heap](https://toolgpa.com/tools/heap): Product analytics that captures every click without manual tagging. [Compare](https://toolgpa.com/compare/heap-vs-quantum-metric) - [Contentsquare](https://toolgpa.com/tools/hotjar): Heatmaps, session replays and surveys, formerly sold as Hotjar. [Compare](https://toolgpa.com/compare/hotjar-vs-quantum-metric) - [Amplitude](https://toolgpa.com/tools/amplitude): Product analytics with session replay, experiments and in-app guides. [Compare](https://toolgpa.com/compare/amplitude-vs-quantum-metric) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.quantummetric.com/pricing-plans - https://www.quantummetric.com/partners Page: https://toolgpa.com/tools/quantum-metric Listed by ToolGPA (toolgpa.com).