# Quo

> Business phone app for calls and texts on shared team numbers

Quo, formerly called OpenPhone, is a business phone app that gives each user a local or toll-free number for calls and texts from a phone or computer. Teammates can share a number with one call and text history, internal threads and shared contacts. Its AI agent Sona answers calls around the clock, and higher plans add AI call summaries, phone menus and CRM integrations.

- **Category:** Business Phone Systems
- **Made by:** OpenPhone Technologies, Inc. (since 2018)
- **Website:** https://www.quo.com
- **Runs on:** Web, macOS, Windows, iOS, Android
- **Facts last checked:** Oct 17, 2026

## Pricing

Quo is a paid product with a free trial, starting at $15 per user / month, billed annually ($19 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 7-day free trial, with a reminder before it ends.

| Plan | Price | What you get |
| --- | --- | --- |
| Starter | $15 per user / month, billed annually ($19 billed monthly) | One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API. |
| Business | $23 per user / month, billed annually ($33 billed monthly) | Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce. |
| Scale | $35 per user / month, billed annually ($47 billed monthly) | Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support. |

Read from https://www.quo.com/pricing on Oct 17, 2026. Prices change, so confirm with Quo before buying.

## Ways to pay less

- **Lower prices with yearly billing** (Annual discount): Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale. Source: https://www.quo.com/pricing

## Key features

- **Shared phone numbers:** Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- **Calling and texting:** Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- **Sona AI agent:** An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- **AI call summaries and transcripts:** Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- **Phone menus and routing:** Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- **Integrations and API:** HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.

## Good for

- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls

## Worth knowing

- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.

## ToolGPA grades

**GPA: 2.8 out of 4**, graded Oct 17, 2026. Quo, which used to be OpenPhone, gives you a business number for calls and texts that the whole team can share, with one history everyone sees. Starter is $15 a person a month on yearly billing. But phone menus, call transfers and CRM links all wait for Business at $23.

- **Value for money: C.** $15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23.
- **Free plan and trial: C.** A 7-day free trial, and Quo says it'll remind you before it ends. No free plan.
- **Features: B.** Shared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans.
- **Ease of use: B.** 4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine.
- **Platforms and integrations: A.** Web, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Quo's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- Quo's GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade, and level with 1.
- It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (C, above 3).
- Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 5 of the 16 others that charge start lower.
- On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace Quo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade. It costs $180 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: One mailbox that several people work at once.
- You could not: An AI model answering your customers from your own help articles.
- You could not: Texts from a business number, registered with the carriers.
- You could not: Speech turned into text you can trust.
- You could not: Apps for macOS, Windows, iOS and Android that stay in step with each other.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.4 out of 5 from 10,811 ratings in the United States, read Oct 17, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id1241817309

## Works with

HubSpot, Salesforce, Pipedrive, Slack, Zapier, Make, Google Contacts, ChatGPT

**Tags:** Business phone line, Business texting, Shared inbox, Transcription, AI support agent, AI features, Public API

## Alternatives

- [Dialpad](https://toolgpa.com/tools/dialpad): AI business phone with live call transcripts and call summaries. [Compare](https://toolgpa.com/compare/dialpad-vs-quo)
- [Aircall](https://toolgpa.com/tools/aircall): Cloud phone system for sales and support teams, with AI voice agents. [Compare](https://toolgpa.com/compare/aircall-vs-quo)
- [Grasshopper](https://toolgpa.com/tools/grasshopper): Virtual business number on your own phone, priced per account. [Compare](https://toolgpa.com/compare/grasshopper-vs-quo)
- [Google Voice](https://toolgpa.com/tools/google-voice): Google's phone number service for calls and texts on any device. [Compare](https://toolgpa.com/compare/google-voice-vs-quo)
- [JustCall](https://toolgpa.com/tools/justcall): Cloud phone and SMS system for sales and support teams. [Compare](https://toolgpa.com/compare/justcall-vs-quo)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 17, 2026:

- https://www.quo.com/pricing
- https://www.quo.com/downloads
- https://www.quo.com/about

Page: https://toolgpa.com/tools/quo
Listed by ToolGPA (toolgpa.com).