# Rasa review (2026): is the free plan enough? > Platform for building and running conversational AI agents Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Rasa is a platform for product and engineering teams that build conversational AI agents. Its CALM approach combines LLM flexibility with structured flows and deterministic logic, and agents can be designed in code or in a visual no-code flow builder. A free Developer Edition license covers one bot with capped conversation volume, and Enterprise adds the full platform with premium support. - **Category:** AI Agents - **Made by:** Rasa - **Website:** https://rasa.com - **Runs on:** Web - **Who should skip it:** Tight if you grow: the free edition stops at one bot per company. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Rasa has a free plan. - **Pricing model:** Free plan - **Free plan:** Free Developer Edition license usable locally or in production: one bot per company, up to 1,000 external or 100 internal conversations a month, with community forum support. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Free Developer Edition | $0 | One bot per company with up to 1,000 external or 100 internal conversations a month and community support. | | Enterprise | Custom | Full Rasa Platform with Basic or Premium Support, self-managed on premises or in a private cloud, or as a managed service; sold through sales. | Read from https://rasa.com/pricing on Nov 13, 2026. Prices change, so confirm with Rasa before buying. ## Key features - **CALM dialogue engine:** Combines LLM flexibility with structured flows, deterministic business logic and built-in recovery patterns. - **Visual and code-based building:** Assistants can be designed in code or in a no-code flow builder, with a custom actions server (Rasa SDK) and open prompt editing. - **Testing and analysis:** End-to-end testing, a try-your-assistant panel, a conversation view for analysis, and change observation with rollback. - **Enterprise search and RAG:** Retrieves answers from a company's own data, with a response rephraser and multi-LLM management. - **Voice and channels:** Includes real-time voice infrastructure and REST and WebSocket channel connectors; an IVR connector to AudioCodes VoiceAI Connect is a paid extra. - **Deployment and governance:** Deploys on Kubernetes with Helm and adds SSO, role-based access control, PII management and Vault-based secrets. ## Good for - Engineering teams that want to own their conversational agents and data - Enterprises in finance, insurance, healthcare and telecom that need on-premises deployment - Developers trying CALM on a single bot with the free edition ## Worth knowing - The free Developer Edition is limited to one bot per company and 1,000 external conversations a month. - Enterprise pricing is not published and is sold through sales. - Building and running agents is engineering work; Kubernetes deployment is the documented scale path. - The AudioCodes IVR connector is sold as an additional purchase. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 13, 2026. Rasa is a platform for engineering teams that build conversational agents, with a free Developer Edition limited to one bot and 1,000 external conversations a month. Everything beyond that is Enterprise, sold through sales with no published price. - **Value for money: C.** The free edition is a program you run yourself, which needs a server, so it is a C. Enterprise pricing is not published. - **Free plan and trial: B.** A free licence usable locally or in production, but only one bot per company and 1,000 external conversations a month. A small bot could live on that. - **Features: B.** CALM dialogue engine, visual and code building, testing, search and RAG, voice and channels. No gap shows in the core job, though the free edition is capped. - **Ease of use: D.** No rating on record. Building and running agents is engineering work, with Kubernetes as the documented route to scale. - **Platforms and integrations: B.** Web builder and self-hosted deployment, with Slack, WhatsApp, Kubernetes, Kafka and OpenTelemetry links. No desktop or phone app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Rasa's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among AI agents - Rasa's GPA of 2.4 is higher than 123 of the 178 other AI agents we grade, and level with 15. - It stands best on free plan and trial (B, above 144 of 178) and worst on ease of use (D, above 0). The category's chart of price against score: https://toolgpa.com/charts/ai-agents ## Keep it, or make your own? **Keep it.** To replace Rasa you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.4 is higher than 123 of the 178 other AI agents we grade. - You could not: An AI agent, with the models and the safeguards behind it. - You could not: A builder that other people can use without writing code. - You could not: An AI model answering your customers from your own help articles. - You could not: Connections to other products, each kept working as those products change. - You could not: A chatbot builder hooked into the messaging apps. - You could not: What a company asks for before it lets staff use something: single sign-on and roles and permissions. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Slack, WhatsApp, AudioCodes VoiceAI Connect, Kubernetes, Redis, Kafka, OpenTelemetry, Vault **Tags:** AI agents, Chatbots, No-code, Self-hostable, AI support agent, Workflow automation ## Alternatives - [Botpress](https://toolgpa.com/tools/botpress): AI agent builder and helpdesk priced by conversation volume. [Compare](https://toolgpa.com/compare/botpress-vs-rasa) - [Voiceflow](https://toolgpa.com/tools/voiceflow): Platform to build and ship chat and voice AI agents. [Compare](https://toolgpa.com/compare/rasa-vs-voiceflow) - [Kore.ai](https://toolgpa.com/tools/kore-ai): Enterprise agent platform for service, work and process automation. [Compare](https://toolgpa.com/compare/kore-ai-vs-rasa) - [Cognigy](https://toolgpa.com/tools/cognigy): Enterprise AI agents for voice and chat in the contact center. [Compare](https://toolgpa.com/compare/cognigy-vs-rasa) - [Dify](https://toolgpa.com/tools/dify): Open-source platform for building AI agents and agentic workflows. [Compare](https://toolgpa.com/compare/dify-vs-rasa) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://rasa.com - https://rasa.com/pricing Page: https://toolgpa.com/tools/rasa Listed by ToolGPA (toolgpa.com).