# Reputon review (2026): is the free plan enough?

> Shopify app that emails buyers asking for Google or Trustpilot reviews

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Reputon makes a set of Shopify apps for store reputation. Its Customer Reviews app sends review request emails after delivery that point buyers to Google, Trustpilot, Facebook, Yelp and other platforms, and routes unhappy buyers to a private feedback form. Pricing is by emails sent per month, with a free plan.

- **Category:** Customer Review Tools
- **Made by:** Reputon
- **Website:** https://reputon.com
- **Runs on:** Web
- **Who should skip it:** Skip it if you are not on Shopify, as it runs only there.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Reputon has a free plan, and paid plans start at $9.99 per month for 150 review emails.

- **Pricing model:** Free plan
- **Free plan:** Beginner plan: 50 review request emails a month, customizable templates, multiple review links, a bad-review filter and email stats.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Beginner | $0 | 50 emails a month, templates, multiple review links, bad-review filter, email stats and AI email localization. |
| Lite | $9.99 per month for 150 emails | Adds an HTML email editor, CSV import, send-time option and skipping POS orders. Extra emails cost $1 per 15. |
| Standard | $24.99 per month for 500 emails | Adds sending frequency control, an email blacklist and delivered or order-tag triggers. Extra emails cost $5 per 100. |
| Advanced | $49.99 per month for 1,500 emails | Adds a branded email domain, AfterShip integration and VIP support. Extra emails cost $5 per 150. |
| Larger volumes | $99.99 per month for 5,000 emails | Advanced features; steps go to $149 for 10,000, $225 for 20,000, $399 for 50,000 and $599 for 100,000 emails. |

Read from https://reputon.com/apps/customer-reviews-booster on Nov 13, 2026. Prices change, so confirm with Reputon before buying.

## Key features

- **Review request emails:** Sends an email after an order is delivered, linking the buyer to a review form on the platform you choose, with templates and send timing you set.
- **Several review platforms:** Supports Google, Trustpilot, Facebook, Yelp, Amazon, Reviews.io, SmartCustomer and any platform with a custom review link, with the traffic split between them.
- **Bad-review filter:** Asks for a private rating first and sends unhappy customers to a feedback form instead of the public review page.
- **Past orders and imports:** Import earlier orders from a CSV file to ask customers who bought before the app was installed. CSV import starts on the Lite plan.
- **Email analytics:** Shows open rate, click rate and review conversion so templates can be compared.
- **AI email localization:** Sends the request in the customer's language; the Shopify listing shows it on the free plan.

## Good for

- Shopify stores that want more Google or Trustpilot reviews
- Stores that want unhappy buyers sent to private feedback first
- Small stores that can start on 50 emails a month at no cost

## Worth knowing

- It collects reviews on other platforms; it does not host product reviews on your store pages. Reputon sells separate widget apps for that.
- It runs only on Shopify, and the free plan stops at 50 emails a month.
- Past-order CSV import, the HTML editor and the branded email domain need paid plans.
- Reputon sells its other apps (widgets, importers) as separate listings with their own pricing.

## ToolGPA grades

**GPA: 2.4 out of 4**, graded Nov 13, 2026. Reputon sends review request emails after Shopify orders, with a free plan of 50 emails a month. It only collects reviews on other platforms, so showing them on your product pages needs a separate paid widget app.

- **Value for money: B.** Lite is $9.99 a month for 150 emails, inside the cheapest quarter ($15) for review tools, and there is a free plan.
- **Free plan and trial: C.** Free for 50 review request emails a month. A shop with any real order volume will hit that quickly.
- **Features: C.** Review request emails, several review platforms, a bad-review filter and analytics. It does not host product reviews on your store, and past-order import is paid.
- **Ease of use: C.** No store rating on record. Review links and email templates have to be set up.
- **Platforms and integrations: B.** Web, as a Shopify app, with Shopify Flow, AfterShip, Google Reviews, Trustpilot and Facebook links.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Reputon's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among customer review tools

- Reputon's GPA of 2.4 is higher than 35 of the 63 other customer review tools we grade, and level with 19.
- It stands best on value for money (B, above 46 of 63) and worst on features (C, above 0).
- Its paid plans start at $9.99 a month, against a middle price of $29 for the category: 8 of the 50 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 2 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/reviews

## Keep it, or make your own?

**Keep it.** The plain part of Reputon you could make: review collection. What surrounds it you could not. The 2 things listed below take a company, not a weekend. It costs $119.88 a year.

- You could make: Review collection: an app builder makes this well.
- You could not: It plugs into other products, Shopify, Shopify Flow and AfterShip among them.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Shopify, Shopify Flow, AfterShip, Google Reviews, Trustpilot, Facebook

**Tags:** Review collection, AI features

## Alternatives

- [Grade.us](https://toolgpa.com/tools/grade-us): White-label review management for agencies and local businesses. [Compare](https://toolgpa.com/compare/grade-us-vs-reputon)
- [Trustindex](https://toolgpa.com/tools/trustindex): Review widgets, review requests and rich snippets for sites. [Compare](https://toolgpa.com/compare/reputon-vs-trustindex)
- [EmbedSocial](https://toolgpa.com/tools/embedsocial): Widgets that show Google, Facebook and other reviews on any website. [Compare](https://toolgpa.com/compare/embedsocial-vs-reputon)
- [Trustmary](https://toolgpa.com/tools/trustmary): Collect customer reviews and feedback, and show them on your site. [Compare](https://toolgpa.com/compare/reputon-vs-trustmary)
- [Stamped](https://toolgpa.com/tools/stamped): Product reviews, Q&A and a loyalty program for online stores. [Compare](https://toolgpa.com/compare/reputon-vs-stamped)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://reputon.com/apps/customer-reviews-booster
- https://apps.shopify.com/reputon-store-reviews
- https://reputon.com

Page: https://toolgpa.com/tools/reputon
Listed by ToolGPA (toolgpa.com).
