# REVIEWS.io

> Product and company reviews for online stores, priced by invites

REVIEWS.io collects product reviews and reviews of the company itself, mainly for online stores, and also offers local reviews for Google. It sends review invites by email and text, shows reviews in on-site widgets, feeds Google Seller Ratings and runs post-purchase surveys. Plans are priced by the number of review invites sent each month, and a separate loyalty product, Influence, comes from the same group.

- **Category:** Customer Review Tools
- **Made by:** REVIEWS.io
- **Website:** https://www.reviews.io
- **Runs on:** Web
- **Facts last checked:** Oct 18, 2026

## Pricing

REVIEWS.io is a paid product with a free trial, starting at $23 per month for up to 300 invites, billed annually ($29 monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial.

| Plan | Price | What you get |
| --- | --- | --- |
| Essentials | $23 per month for up to 300 invites, billed annually ($29 monthly) | Product and company reviews, photo and video collection, automated review requests and 15+ on-site widgets. |
| Start-Up | $63 per month for 1,000 invites, billed annually ($79 monthly) | Adds Google Seller Ratings, rich snippets, imports, third-party reviews, Klaviyo and 100 SMS invites. $130 a month at 5,000 invites, billed monthly. |
| Grow | $140 per month for 1,000 invites, billed annually ($175 monthly) | Adds a reputation manager, AI review summary, competitor analysis and 100 survey replies. Rises with invites: $399 a month at 10,000, billed monthly. |
| Plus | $400 per month for 7,500 invites, billed annually ($500 monthly) | Adds AI review replies, translation, shoppable UGC galleries, Bazaarvoice syndication, API access and a success manager. Booked through a demo. |

Read from https://www.reviews.io/front/pricingplans on Oct 18, 2026. Prices change, so confirm with REVIEWS.io before buying.

## Ways to pay less

- **Save 20% with yearly billing** (Annual discount): REVIEWS.io gives 20% off for paying yearly: Essentials is $23 a month billed annually against $29 billed monthly. The yearly plan is chosen in the dashboard after signing up. Source: https://www.reviews.io/front/pricingplans

## Key features

- **Review invites by email and SMS:** Sends review requests and reminders after a purchase by email, with SMS invites from Start-Up up, and a Review Booster to ask past customers.
- **Product and company reviews:** Collects reviews of each product and of the business in one request, with photos and videos, and shows them in 15+ widgets.
- **Google Seller Ratings:** From Start-Up, feeds company reviews to Google Seller Ratings, the stars shown on Google ads, and adds rich snippets for ratings in search.
- **Surveys:** Post-purchase, post-review, abandoned-cart and on-site surveys with a survey builder; Grow and Plus include 100 survey replies a month.
- **Reputation manager:** Grow and Plus add a reputation manager, competitor analysis and an AI summary of reviews; Plus adds AI-written replies and translation.

## Good for

- Online stores that want product reviews and Google Seller Ratings together
- Brands running email and SMS through Klaviyo or Attentive
- Stores moving from Yotpo, Okendo or Trustpilot that need reviews imported

## Worth knowing

- There is no free plan on the pricing page; Essentials, from $23 a month on yearly billing, is the entry point.
- Price follows review invites sent: each email or SMS request counts once, and more invites move you up a price step.
- Each top-level domain is a separate subscription, so stores in several countries pay for each one.
- Google Seller Ratings start at Start-Up; AI replies, translation and API access need Plus.

## ToolGPA grades

**GPA: 2.6 out of 4**, graded Oct 18, 2026. REVIEWS.io collects product reviews and reviews of the shop itself in one request, by email or text, and feeds Google Seller Ratings, the stars on Google ads. It's priced by invites sent, from $23 a month on yearly billing. What sends people elsewhere: no free plan, and the stars in Google need Start-Up at $63.

- **Value for money: B.** Essentials covers up to 300 invites, so a 300-order shop pays $23 a month billed yearly, or $29 monthly. Set against its listed rivals at that size, that's the cheap end. Rich snippets and Seller Ratings start at Start-Up, $63 yearly ($79 monthly), and each country domain is billed apart.
- **Free plan and trial: C.** No free plan. There's a 14-day free trial, and the listing doesn't say whether it wants a card. Fine for watching a few invites go out, not for living on.
- **Features: B.** The whole job and a bit more: product and company reviews in one request, photo and video, 15+ widgets, email and text invites, Google Seller Ratings, imports, surveys, and on Grow a reputation manager with competitor analysis. AI replies and translation wait for Plus.
- **Ease of use: C.** No store rating on record. You connect your store, set up invites and pick widgets, and the yearly plan is chosen in the dashboard after signing up. Moving up the plans means watching how many invites you send.
- **Platforms and integrations: B.** Web, with Shopify, BigCommerce, Klaviyo, Gorgias, Attentive, Dotdigital, Bazaarvoice and Google. The API is only on Plus. No phone or desktop app is listed.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from REVIEWS.io's own pages on 18 October 2026. Its pricing page turned our reader away when we checked it again, but its own price feed showed the same monthly prices. Not based on using the product, and shorter than our full reviews.

## Where it stands among customer review tools

- REVIEWS.io's GPA of 2.6 is higher than 11 of the 14 other customer review tools we grade, and level with 1.
- It stands best on value for money (B, above 11 of 14) and worst on ease of use (C, above 0).
- Its paid plans start at $23 a month, against a middle price of $39.50 for the category: 3 of the 13 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.

The category's chart of price against score: https://toolgpa.com/charts/reviews

## Keep it, or make your own?

**Keep it.** The plain part of REVIEWS.io you could make: review collection and surveys. What surrounds it you could not. The 5 things listed below take a company, not a weekend. It is one of the better ones too: its GPA of 2.6 is higher than 11 of the 14 other customer review tools we grade. It costs $276 a year.

- You could make: Review collection and surveys: an app builder makes these well.
- You could not: It plugs into other products, Shopify, BigCommerce and Klaviyo among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: Hooks into the device itself: widgets.
- You could not: Sharing with other people, which means accounts and invitations.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Shopify, BigCommerce, Klaviyo, Gorgias, Attentive, Dotdigital, Bazaarvoice, Google

**Tags:** Review collection, Surveys, AI features, Public API

## Alternatives

- [Trustpilot](https://toolgpa.com/tools/trustpilot): Business reviews on Trustpilot's public site, with paid invite plans. [Compare](https://toolgpa.com/compare/reviews-io-vs-trustpilot)
- [Yotpo](https://toolgpa.com/tools/yotpo): Product reviews, photo UGC and loyalty for online stores. [Compare](https://toolgpa.com/compare/reviews-io-vs-yotpo)
- [Okendo](https://toolgpa.com/tools/okendo): Product reviews for Shopify brands, with loyalty, quizzes and surveys. [Compare](https://toolgpa.com/compare/okendo-vs-reviews-io)
- [Judge.me](https://toolgpa.com/tools/judge-me): Product reviews for Shopify stores with a free plan and one paid tier. [Compare](https://toolgpa.com/compare/judge-me-vs-reviews-io)
- [Stamped](https://toolgpa.com/tools/stamped): Product reviews, Q&A and a loyalty program for online stores. [Compare](https://toolgpa.com/compare/reviews-io-vs-stamped)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://www.reviews.io/front/pricingplans
- https://dash.reviews.io/api/pricing/get-prices?country=us
- https://www.reviews.io/front/integration-library

Page: https://toolgpa.com/tools/reviews-io
Listed by ToolGPA (toolgpa.com).