# OpenText Fax (RightFax) review (2026): is it worth it? > Enterprise fax server software that connects to EHR and ERP systems Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. OpenText Fax, still labeled RightFax on its own product page, is fax server software for large organizations. It can run on premises, in a hybrid setup or as a private cloud managed service, and connects to EMR, ERP and CRM systems, desktops, email and multifunction printers. An embedded AI layer routes, summarizes and extracts data from faxes. - **Category:** Online Fax - **Made by:** Open Text Corporation - **Website:** https://www.opentext.com/products/fax - **Runs on:** Web - **Who should skip it:** Not for you if you're one person or a small office, as it's sold to organisations. - **Facts last checked:** Nov 12, 2026 ## Pricing OpenText Fax (RightFax)'s current pricing could not be confirmed from its own site. ## Key features - **Flexible deployment:** The page lists on-premises, hybrid cloud, private cloud and managed service options, with a cloud fax transmission service built for the product. - **EHR and back-office integrations:** Certified integrations are listed for Epic and Veradigm, with connectors for Meditech, Oracle Health, SAP, Salesforce, NetSuite and SharePoint. - **Desktop, email and MFP faxing:** Users send from desktop apps with print-to-fax or from email clients, and multifunction printers connect through pre-built connectors. - **Fax Aviator AI:** The embedded AI answers questions, routes faxes, summarizes them and extracts structured data for downstream applications. - **Analytics and monitoring:** Centralized dashboards show fax performance, usage and delivery success. ## Good for - Hospitals and large enterprises replacing legacy fax servers - IT teams that need on-premises or private-cloud control of fax ## Worth knowing - No prices are published: the page directs buyers to contact OpenText sales or request a demo. - The old rightfax URL on opentext.com now returns an error; the product page is titled OpenText Fax (RightFax). - This is fax server software for organizations, not a self-serve signup for individuals. - Cloud faxing is offered through Fax Cloud Connect and Fax Private Cloud, which are separate OpenText offerings. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. OpenText Fax (RightFax) is fax server software for hospitals and large companies, run on your own servers, in a private cloud or as a managed service. No prices are published, you go through OpenText sales, and it isn't aimed at individuals or small offices. - **Value for money: C.** No price is published. The page directs buyers to OpenText sales or a demo, so there is nothing to set against the category's $6.99 to $12.49 a month. - **Free plan and trial: F.** No free plan and no trial are on record. - **Features: B.** On-premises, hybrid and private-cloud options, Epic and Veradigm connectors, print-to-fax, MFP printer links, an AI assistant and usage dashboards. The listing shows no gap in the fax job. - **Ease of use: D.** No store rating on record. This is server software that IT teams install and connect to EHR and back-office systems. - **Platforms and integrations: B.** Desktop print-to-fax, email and printer faxing, plus connectors for Epic, Meditech, SAP, Salesforce and NetSuite. No phone apps are listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from OpenText's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among online fax services - OpenText Fax (RightFax)'s GPA of 1.8 is higher than 1 of the 24 other online fax services we grade, and level with 3. - It stands best on features (B, above 14 of 24) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/online-fax ## Keep it, or make your own? **Keep it.** To replace OpenText Fax (RightFax) you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 20 of the 24 other online fax services grade higher. - You could make: Reports: an app builder makes this well. - You could not: Fax numbers connected to the phone network. - You could not: Connections to other products, each kept working as those products change. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Epic, Veradigm, SAP, Salesforce, Microsoft Teams, SharePoint, Oracle NetSuite, Meditech **Tags:** Online fax, Workflow automation, AI features, Reports ## Alternatives - [InterFAX](https://toolgpa.com/tools/interfax): Cloud fax by subscription or prepaid credit, with REST and SOAP APIs. [Compare](https://toolgpa.com/compare/interfax-vs-rightfax) - [eFax](https://toolgpa.com/tools/efax): Online fax by email, web and apps, with personal and business plans. [Compare](https://toolgpa.com/compare/efax-vs-rightfax) - [Sfax](https://toolgpa.com/tools/sfax): HIPAA cloud fax for healthcare offices, with print drivers and an API. [Compare](https://toolgpa.com/compare/rightfax-vs-sfax) - [SRFax](https://toolgpa.com/tools/srfax): Email-to-fax service with HIPAA plans and a REST API. [Compare](https://toolgpa.com/compare/rightfax-vs-srfax) - [Notifyre](https://toolgpa.com/tools/notifyre): Pay-per-page online fax and business texting, with a fax API. [Compare](https://toolgpa.com/compare/notifyre-vs-rightfax) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.opentext.com/products/fax Page: https://toolgpa.com/tools/rightfax Listed by ToolGPA (toolgpa.com).