# Rivyo review (2026): is the free plan enough? > Product reviews, loyalty points and referrals for Shopify stores Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Rivyo is a Shopify app that collects product and store reviews, with star ratings, photo and video reviews, product Q&A and automated review request emails. The same company sells loyalty and referral programs as separate paid add-ons. The review plans are priced by how many orders per month get a review request. - **Category:** Customer Review Tools - **Made by:** Rivyo - **Website:** https://rivyo.com - **Runs on:** Web - **Who should skip it:** Skip it if you're not on Shopify, since the pages describe no other platform. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Rivyo has a free plan, and paid plans start at $7.20 per month, billed annually ($9 billed monthly). - **Pricing model:** Free plan - **Free plan:** Indie plan: unlimited product reviews and CSV review imports, with review requests for up to 100 orders a month. - **Free trial:** 7-day free trial, linked from the pricing page. | Plan | Price | What you get | | --- | --- | --- | | Indie | $0 | Unlimited product reviews, CSV imports, automated review requests for 100 orders a month, review replies and Google rich snippets. | | Starter | $7.20 per month, 500 orders, billed annually ($9 monthly) | Photo reviews, Q&A, store reviews, a smart review form, reminder emails and review booster campaigns. | | Business | $11.20 per month, 1,000 orders, billed annually ($14 monthly) | Adds review rewards and coupons, product grouping, Google Shopping integration, advanced moderation and QR code review collection. | | Enterprise | $15.20 per month, unlimited orders, billed annually ($19 monthly) | Unlimited orders and emails and video reviews, plus AI review summary, headless and API integration and priority support. | Read from https://rivyo.com/pages/pricing on Nov 13, 2026. Prices change, so confirm with Rivyo before buying. ## Ways to pay less - **20% lower price on annual billing** (Annual discount): The pricing page shows each review plan at 20% less per month when billed annually, for example Starter at $7.20 instead of $9. Source: https://rivyo.com/pages/pricing ## Key features - **Product and store reviews:** Star ratings and written reviews on product pages, plus store-level reviews on the Starter plan and above. - **Photo and video reviews:** Customers can attach photos on Starter and above (three per review, five on Business). Video reviews are listed on the top plan. - **Automated review requests:** Emails go out after an order, with reminders and one-time campaigns to past customers on paid plans. - **Q&A and review rewards:** Shoppers can ask questions on product pages. Business adds coupons and rewards for customers who leave a review. - **Imports from marketplaces:** Reviews can be imported from Amazon and AliExpress, from 100 on the free plan up to unlimited on Enterprise, and from CSV files. - **Loyalty and referrals add-ons:** Points-based loyalty and referral programs are sold as their own plans on the same pricing page. ## Good for - Small Shopify stores that want a free review plan to start - Stores that want reviews, loyalty and referrals from one vendor - Stores importing reviews from Amazon or AliExpress listings ## Worth knowing - Built for Shopify stores; the pages describe no other store platform. - The free Indie plan covers review requests for 100 orders a month and has no photo reviews or Q&A. - Video reviews, AI review summary and API integration are limited to the Enterprise plan. - Loyalty is a separate $29 a month plan and referrals a separate $19 a month plan, not part of the review plans. ## ToolGPA grades **GPA: 3.0 out of 4**, graded Nov 13, 2026. Rivyo is a Shopify app for product and store reviews with request emails and Q&A. The free Indie plan has unlimited reviews and requests for 100 orders a month, with no photo reviews or Q&A. Video reviews and the API sit on Enterprise, and loyalty and referrals are extra monthly charges. - **Value for money: A.** Starter is $7.20 a month on annual billing, which is under 60% of the category's cheapest quarter ($15). Business is $11.20 and Enterprise $15.20 on annual billing. - **Free plan and trial: B.** Indie is $0: unlimited reviews, CSV import and review requests for 100 orders a month. A small store could live on it. - **Features: B.** Reviews, photos, Q&A, review rewards, marketplace imports and Google snippets, spread across the plans. No gaps in the core work. - **Ease of use: C.** No rating on record, and a store setup is needed to get the widgets showing. - **Platforms and integrations: B.** Shopify only, with Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow and Weglot connections. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Rivyo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - Rivyo's GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade, and level with 1. - It stands best on value for money (A, above 59 of 63) and worst on ease of use (C, above 0). - Its paid plans start at $7.20 a month, against a middle price of $29 for the category: 6 of the 50 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price. The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** To replace Rivyo you would be making checkout, card payments and sales tax handled for you. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 3.0 is higher than 62 of the 63 other customer review tools we grade. It costs $86.40 a year. - You could make: Review collection: an app builder makes this well. - You could not: Checkout, card payments and sales tax handled for you. - You could not: Email sent in volume that still reaches the inbox. - You could not: It plugs into other products, Klaviyo, PageFly and SEOAnt among them. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Klaviyo, PageFly, SEOAnt, Dondy, Shopify Flow, Weglot, Slack **Tags:** Review collection, Online store, Marketing automation, AI features ## Alternatives - [Judge.me](https://toolgpa.com/tools/judge-me): Product reviews for Shopify stores with a free plan and one paid tier. [Compare](https://toolgpa.com/compare/judge-me-vs-rivyo) - [Loox](https://toolgpa.com/tools/loox): Photo and video product reviews with referrals for Shopify stores. [Compare](https://toolgpa.com/compare/loox-vs-rivyo) - [Stamped](https://toolgpa.com/tools/stamped): Product reviews, Q&A and a loyalty program for online stores. [Compare](https://toolgpa.com/compare/rivyo-vs-stamped) - [Opinew](https://toolgpa.com/tools/opinew): Product review collection and display app for Shopify stores. [Compare](https://toolgpa.com/compare/opinew-vs-rivyo) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://rivyo.com/pages/pricing - https://rivyo.com - https://rivyo.com/pages/about-us Page: https://toolgpa.com/tools/rivyo Listed by ToolGPA (toolgpa.com).