# Salesmate

> CRM with sales, marketing automation and support tools in one

Salesmate is a CRM that covers deal pipelines, email sync and sequences, marketing campaigns, ticketing and a meeting scheduler in one product. Automations called Smart flows run on a monthly credit allowance that grows with each plan, and built-in calling and texting are sold as an add-on. It is priced per user in three plans plus a custom Enterprise tier, with a 15-day trial instead of a free plan.

- **Category:** CRM Software
- **Made by:** Salesmate (since 2016)
- **Website:** https://www.salesmate.io
- **Runs on:** Web, iOS, Android, Browser extension
- **Facts last checked:** Oct 5, 2026

## Pricing

Salesmate is a paid product with a free trial, starting at $23 per user / month, billed annually ($29 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 15-day free trial with all features and unlimited users, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Basic | $23 per user / month, billed annually ($29 billed monthly) | Contacts, deal pipelines, full email sync, meeting scheduler, web forms, standard reports and 5K Smart flow credits per user a month. |
| Pro | $39 per user / month, billed annually ($49 billed monthly) | Adds sequences, product and quote management, ticketing, team inbox, custom dashboards with goals, SSO, Sandy AI and 10K credits. |
| Business | $63 per user / month, billed annually ($79 billed monthly) | Adds custom modules, surveys, service level agreements, calculated fields, power dialer, voicemail drop and 15K credits. |
| Enterprise | Custom | Adds audit logs, IP restriction, a dedicated IP, a dedicated account manager and 24x7 support. Onboarding packages start from $1999. |

Read from https://www.salesmate.io/pricing/ on Oct 5, 2026. Prices change, so confirm with Salesmate before buying.

## Ways to pay less

- **Save up to 20% with annual billing** (Annual discount): The pricing page advertises up to 20% off for annual billing: Basic is $23 per user a month billed annually against $29 billed monthly. Source: https://www.salesmate.io/pricing/
- **Salesmate for Startups discounts** (Startups): Early-stage startups, typically pre-seed to Series A, can apply for discounted plan pricing, onboarding help and a sandbox environment. The discount amount is not published. Source: https://www.salesmate.io/partner-program/startups/

## Key features

- **Deal pipelines and contacts:** Contacts, companies, deals, activities and conversations are managed in one place, with deal pipeline management and custom fields on every plan.
- **Email sync, templates and sequences:** Full email sync with templates and tracking is in Basic. Automated multi-step sequences and a shared team inbox start on Pro.
- **Smart flows automation:** Sales and marketing automations run as Smart flows on a monthly credit allowance: 5K per user on Basic, 10K on Pro and 15K on Business, with extra credits sold as an add-on.
- **Calling and texting:** A paid add-on for making and receiving calls and texts inside the CRM, with numbers from $1.1 a month. Power dialer and voicemail drop need the Business plan.
- **Ticketing and support tools:** Ticket management arrives on Pro, and Business adds surveys and service level agreements for customer support teams.
- **Sandy AI and Skara agents:** The Sandy AI assistant is included from Pro. Skara AI agents have their own pricing tab and run on a credit system, with credits sold as an add-on.

## Good for

- Small and mid-sized teams that want sales, marketing and support in one CRM
- Sales teams that call and text prospects from inside the CRM
- Teams that want to try every feature with colleagues before paying

## Worth knowing

- There is no free plan; a paid plan is needed after the 15-day trial.
- Sequences, ticketing, team inbox, SSO and Sandy AI are not in Basic, and the power dialer needs Business.
- Calling, texting, extra Smart flow credits and AI agent credits cost extra on top of the per-user price.
- Salesmate states that all fees are non-refundable, including unused parts of a billing period.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.7 out of 5 from 631 ratings in the United States, read Oct 5, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id1114709439

## Works with

Google Workspace, Microsoft 365, QuickBooks Online, Xero, Zapier, Slack, Mailchimp, DocuSign

**Tags:** Sales pipeline, Marketing automation, Workflow automation, AI features, Booking links, Forms, Public API

## Alternatives

- [Pipedrive](https://toolgpa.com/tools/pipedrive): Sales CRM organized around visual deal pipelines. [Compare](https://toolgpa.com/compare/pipedrive-vs-salesmate)
- [HubSpot](https://toolgpa.com/tools/hubspot): Free CRM at the center of a marketing, sales and service suite. [Compare](https://toolgpa.com/compare/hubspot-vs-salesmate)
- [Freshsales](https://toolgpa.com/tools/freshsales): Sales CRM with built-in phone, email, chat and Freddy AI. [Compare](https://toolgpa.com/compare/freshsales-vs-salesmate)
- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/salesmate-vs-zoho-crm)
- [Close](https://toolgpa.com/tools/close): Sales CRM with built-in calling, SMS, email and an AI teammate. [Compare](https://toolgpa.com/compare/close-vs-salesmate)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 5, 2026:

- https://www.salesmate.io/pricing/
- https://www.salesmate.io/
- https://www.salesmate.io/about-us/
- https://www.salesmate.io/integrations/
- https://www.salesmate.io/partner-program/startups/

Page: https://toolgpa.com/tools/salesmate
Listed by ToolGPA (toolgpa.com).