# Salesmsg

> Business texting and calling that logs to your CRM

Salesmsg is a texting and calling platform for sales, marketing and support teams that works alongside a CRM such as HubSpot or Salesforce, where texts, calls and summaries are logged. It covers a shared inbox, broadcasts and drip campaigns, a power dialer and AI agents that answer texts and calls. Plans are priced by a pool of credits that texts and call minutes both draw on.

- **Category:** Business Phone Systems
- **Made by:** SalesMessage, Inc.
- **Website:** https://www.salesmessage.com
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 18, 2026

## Pricing

Salesmsg is a paid product with a free trial, starting at $21 per month for 500 credits a month, billed annually ($25 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial with 25 message credits and a temporary number.

| Plan | Price | What you get |
| --- | --- | --- |
| Basic | $21 per month for 500 credits, billed annually ($25 billed monthly) | 1 seat and 1 number included. Price rises with credits: $84 a month billed annually ($99 monthly) at 2,500 credits a month, up to 7,500. |
| Pro | $277 per month for 10,000 credits, billed annually ($329 billed monthly) | The larger credit tiers for heavier texting and calling, with 1 seat and 1 number. $1,260 a month billed annually ($1,499 monthly) at 50,000 credits. |
| Enterprise | Custom | Custom credits, seats and numbers for businesses where texting is central to operations, through sales. |

Read from https://www.salesmessage.com/pricing on Oct 18, 2026. Prices change, so confirm with Salesmsg before buying.

## Ways to pay less

- **Two months free with annual billing** (Annual discount): The pricing page says annual billing gets 2 months free: Basic is $21 a month billed yearly against $25 monthly, and Pro $277 against $329. Source: https://www.salesmessage.com/pricing

## Key features

- **Two-way texting and shared inbox:** Send and receive SMS and MMS from a computer or phone on a local or toll-free number, with shared team inboxes, scheduled messages and after-hours auto-replies.
- **Calling and power dialer:** Inbound and outbound calls from the business number, recorded, transcribed and synced to the CRM, with round-robin or IVR routing and a power dialer for call lists.
- **Broadcasts and drip campaigns:** One-off broadcasts, multi-step drips with ringless voicemail and delays, and sends timed to each contact's own dates, triggered from CRM events.
- **CRM sync:** Native two-way sync with HubSpot and Salesforce logs texts, calls and AI summaries on the contact record; Pipedrive, ActiveCampaign and Keap also connect.
- **AI agents:** A booking agent schedules meetings through Calendly, a calling agent answers calls when the team is offline, and an inbox agent replies to and routes common texts.
- **HIPAA mode:** Turns on encryption, 2FA, session controls and audit logging; Salesmsg says it provides a BAA for qualifying accounts.

## Good for

- Sales teams that text and call leads from inside HubSpot or Salesforce
- Marketing teams running SMS broadcasts and drip campaigns
- Healthcare practices that need texting under a signed BAA

## Worth knowing

- Texts and calls share one credit pool: an SMS uses 1, an MMS 2, a call minute 1 and a forwarded minute 2. AI texting agents add 2 per message, and plan credits do not roll over.
- Extra seats cost $10 a month and extra numbers $5 a month; a US local number adds carrier 10DLC fees, including a $10 monthly campaign fee and $15 one-time verification.
- Basic and Pro differ mainly in their credit tiers; Basic tops out at 7,500 credits a month, and more needs Pro or Enterprise.
- The trial gives 25 credits on a temporary number, reaches up to 10 contacts, and adds a "Salesmsg Trial:" watermark to outgoing texts.

## ToolGPA grades

**GPA: 2.6 out of 4**, graded Oct 18, 2026. Salesmsg is texting first: a shared inbox, broadcasts and drips, plus calls and a power dialer, all logged to HubSpot or Salesforce. Its phone app is very well rated. Just watch the credits, because texts and call minutes come out of one pool that doesn't roll over.

- **Value for money: C.** Basic is $21 a month billed yearly ($25 monthly) for 1 seat, 1 number and 500 credits, right at the dear end of what this category charges. Extra seats are $10 each, but they share the same credits, and 2,500 credits a month costs $84.
- **Free plan and trial: C.** A 14-day free trial, but a thin one: 25 credits on a temporary number, up to 10 contacts, and a "Salesmsg Trial:" watermark on outgoing texts. There's no free plan.
- **Features: C.** Texting is done fully, with a shared inbox, broadcasts, drips and AI agents, and calls get routing, recording and a power dialer. But it's built to sit beside a CRM rather than be your whole phone system, and every call minute burns the credits your texts need.
- **Ease of use: A.** 4.7 from 1,644 App Store ratings. You get a temporary number the moment you sign up and can start texting straight away.
- **Platforms and integrations: B.** Web, iPhone and Android, with two-way HubSpot and Salesforce sync plus Pipedrive, ActiveCampaign, Keap, Calendly, Zapier and Slack. There's no desktop app, which keeps it off an A.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Salesmsg's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- Salesmsg's GPA of 2.6 is higher than 14 of the 21 other business phone systems we grade, and level with 3.
- It stands best on ease of use (A, above 17 of 21) and worst on features (C, above 0).
- Its paid plans start at $21 a month, against a middle price of $19 for the category: 14 of the 18 others that charge start lower.
- On features, ease of use and platforms it scores 3.0 out of 4. 5 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace Salesmsg you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.6 is higher than 14 of the 21 other business phone systems we grade. It costs $252 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: Texts to thousands of numbers, registered with the carriers.
- You could not: One mailbox that several people work at once.
- You could not: An AI agent, with the models and the safeguards behind it.
- You could not: Connections to other products, each kept working as those products change.
- You could not: Texts from a business number, registered with the carriers.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: What a company asks for before it lets staff use something: HIPAA.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.7 out of 5 from 1,644 ratings in the United States, read Oct 18, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id1450828104

## Works with

HubSpot, Salesforce, Pipedrive, ActiveCampaign, Keap, Calendly, Zapier, Slack

**Tags:** Business texting, Business phone line, SMS marketing, Shared inbox, AI agents, Workflow automation

## Alternatives

- [Textline](https://toolgpa.com/tools/textline): Business texting platform with a shared team inbox. [Compare](https://toolgpa.com/compare/salesmsg-vs-textline)
- [JustCall](https://toolgpa.com/tools/justcall): Cloud phone and SMS system for sales and support teams. [Compare](https://toolgpa.com/compare/justcall-vs-salesmsg)
- [Kixie](https://toolgpa.com/tools/kixie): Calling and texting platform for sales teams that work in a CRM. [Compare](https://toolgpa.com/compare/kixie-vs-salesmsg)
- [Quo](https://toolgpa.com/tools/quo): Business phone app for calls and texts on shared team numbers. [Compare](https://toolgpa.com/compare/quo-vs-salesmsg)
- [Aircall](https://toolgpa.com/tools/aircall): Cloud phone system for sales and support teams, with AI voice agents. [Compare](https://toolgpa.com/compare/aircall-vs-salesmsg)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://www.salesmessage.com/pricing
- https://www.salesmessage.com/
- https://www.salesmessage.com/hipaa-compliant-texting
- https://help.salesmessage.com/en/articles/6304612-salesmsg-pricing
- https://help.salesmessage.com/en/articles/3327206-how-do-message-credits-work
- https://help.salesmessage.com/en/articles/8594576-free-trial-in-salesmsg
- https://help.salesmessage.com/en/articles/11395792-a2p-10dlc-submission-and-cost

Page: https://toolgpa.com/tools/salesmsg
Listed by ToolGPA (toolgpa.com).