# SatisMeter review (2026): is the free plan enough? > In-app NPS, CSAT and CES surveys priced by responses Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. SatisMeter runs NPS, CSAT, CES and product-market-fit surveys inside web and mobile products and by email. It prices by the responses you receive rather than surveys sent, and its footer shows it is operated by Productboard. - **Category:** Forms & Surveys - **Made by:** Productboard, Inc. - **Website:** https://www.satismeter.com - **Runs on:** Web, iOS, Android - **Who should skip it:** Tight if you stay free: 25 responses a month, then surveys pause. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, SatisMeter has a free plan, and paid plans start at $199 per month for 1,000 responses. - **Pricing model:** Free plan - **Free plan:** 25 responses a month with all features, unlimited projects, team members and surveys. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 | 25 responses a month, about 250 active users, with every feature included. | | Growth | $199 per month for 1,000 responses, billed monthly | 1,000 responses a month, about 10,000 active users, with every feature included. | | Enterprise | Custom | For more than 10,000 active users; contact sales for a quote. | Read from https://www.satismeter.com/pricing/ on Nov 13, 2026. Prices change, so confirm with SatisMeter before buying. ## Ways to pay less - **10% off with annual billing** (Annual discount): SatisMeter's pricing FAQ says annual billing carries a 10% discount and asks customers to contact the vendor for details. Source: https://www.satismeter.com/pricing/ ## Key features - **Survey types:** NPS, CSAT, CES and product-market-fit surveys, with templates for each. - **Channels:** Surveys run on the web, in-app, by email and in iOS and Android apps. - **Targeting and throttling:** Target by user attributes, trigger on events and use throttling and sampling so users are not over-surveyed. - **Recurring surveys:** Automated recurring surveys and multilingual, customizable survey design are included on every plan. - **Integrations:** Connectors include Productboard, Intercom, Slack, Segment, Salesforce and Zapier, plus webhooks. - **Sharing and export:** Read-only dashboard links can be shared with guests, and NPS data exports as CSV. ## Good for - Product teams measuring NPS inside a SaaS app - Teams that want to pay by responses received rather than surveys sent - Productboard users who want survey results fed in as insights ## Worth knowing - The free plan stops at 25 responses a month; surveys pause until the next period once a limit is reached. - Growth jumps from $0 to $199 a month, with no plan in between. - Annual billing carries a 10% discount, but the page asks you to contact the vendor for details. - Users above about 10,000 active ones need a custom quote. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 13, 2026. SatisMeter runs NPS, CSAT and product-market-fit surveys inside web and mobile products and by email. The free plan stops at 25 responses a month, and the next step is $199 a month with nothing in between. - **Value for money: D.** $199 a month for 1,000 responses, in the forms category's dearest tenth, with no plan between free and that. - **Free plan and trial: C.** Free: 25 responses a month with every feature. Surveys pause until the next period once you reach it. - **Features: B.** NPS, CSAT, CES and PMF surveys, targeting and throttling, recurring surveys and exports, all features on every plan. The listing shows no gap in the job. - **Ease of use: C.** No store rating on record. You install it in your product and set up targeting. - **Platforms and integrations: B.** Web, iOS and Android, with Productboard, Intercom, Slack, Segment, Salesforce and Zapier. No desktop app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from SatisMeter's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among form and survey tools - SatisMeter's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31. - It stands best on features (B, above 96 of 148) and worst on value for money (D, above 1). - Its paid plans start at $199 a month, against a middle price of $20 for the category: 103 of the 114 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 6 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/forms ## Keep it, or make your own? **Keep it.** The plain part of SatisMeter you could make: surveys, forms, reports and templates. What surrounds it you could not. The 4 things listed below take a company, not a weekend. It costs $2,388 a year. - You could make: Surveys, forms, reports and templates: an app builder makes these well. - You could not: A real app for iOS and Android. Something home-made would be a web page. - You could not: It plugs into other products, Productboard, Intercom and Slack among them, and has an API. - You could not: Sharing with other people, which means accounts and invitations. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Productboard, Intercom, Slack, Segment, Salesforce, Zapier **Tags:** Surveys, Forms, Reports, Templates, Public API ## Alternatives - [Refiner](https://toolgpa.com/tools/refiner): In-app and website microsurveys for SaaS customer feedback. [Compare](https://toolgpa.com/compare/refiner-vs-satismeter) - [Survicate](https://toolgpa.com/tools/survicate): Customer feedback surveys for email, web and mobile apps. [Compare](https://toolgpa.com/compare/satismeter-vs-survicate) - [Retently](https://toolgpa.com/tools/retently): NPS, CSAT and CES survey software for ecommerce and B2B. [Compare](https://toolgpa.com/compare/retently-vs-satismeter) - [Nicereply](https://toolgpa.com/tools/nicereply): CSAT, NPS and CES surveys built for support teams. [Compare](https://toolgpa.com/compare/nicereply-vs-satismeter) - [Formbricks](https://toolgpa.com/tools/formbricks): Open-source survey platform for links, websites and apps. [Compare](https://toolgpa.com/compare/formbricks-vs-satismeter) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.satismeter.com/pricing/ - https://www.satismeter.com/integrations/ Page: https://toolgpa.com/tools/satismeter Listed by ToolGPA (toolgpa.com).