# SendWo review (2026): is the free plan enough? > WhatsApp marketing and chatbot platform with a free plan Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. SendWo is a WhatsApp automation platform with broadcasts, chatbots, AI replies, a shared team inbox, e-commerce catalogs and simple CRM tools. It also connects Instagram, Facebook Messenger, Telegram, web chat and SMS through a connected provider. The vendor says it adds no markup to WhatsApp's official API prices. - **Category:** SMS & Chat Marketing - **Made by:** SendWo - **Website:** https://sendwo.com - **Runs on:** Web - **Who should skip it:** Tight if you stay on the free plan: 500 message credits, 1 user and a live chat view for 10 customers. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, SendWo has a free plan, and paid plans start at $23 per month, billed annually ($29 billed monthly). - **Pricing model:** Free plan - **Free plan:** 1 user, 1 WhatsApp and 1 web chat account, 1K contacts, 500 message credits and 500 AI tokens. - **Free trial:** 7-day free trial on the Starter plan. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 | 1 user, 1K contacts, 500 message credits, live chat view for 10 customers, AI bot and a WhatsApp website widget. | | Starter | $23 per month, billed annually ($29 billed monthly) | 3 users, 20K contacts, 100K message credits, Instagram, Facebook and Telegram channels, 5 catalogs and 5 WhatsApp flows. | | Pro | $47 per month, billed annually ($59 billed monthly) | 5 users, 40K contacts, 500K message credits, 1M AI tokens, 50 catalogs, 10 WhatsApp flows and ticketing support. | | Enterprise | $67 per month, billed annually ($84 billed monthly) | Custom users, accounts, contacts and credits, unlimited catalog capacity, a support SLA and a dedicated WhatsApp support group. | Read from https://sendwo.com/pricing/ on Nov 13, 2026. Prices change, so confirm with SendWo before buying. ## Ways to pay less - **Save 20% with yearly billing** (Annual discount): The pricing page states a 20% saving for yearly billing; for example Starter is $23 a month yearly against $29 monthly. Source: https://sendwo.com/pricing/ ## Key features - **WhatsApp broadcasts and templates:** Send personalized broadcasts and template messages, with broadcast analytics and drip campaigns. - **Chatbots and AI replies:** Keyword replies, user-input flows and AI bots trained on your content, on WhatsApp and the other connected channels. - **Shared team inbox:** Handle conversations from every channel in one inbox with handoff between bot and team; the free plan limits the live chat view to 10 customers. - **WhatsApp commerce:** Catalogs, appointment booking, payments and click-to-WhatsApp ad journeys, with catalog counts rising by plan. - **Instagram, Messenger and Telegram:** Comment-to-DM automation on Instagram and Messenger and bot or broadcast tools for Telegram, from Starter upward. - **HTTP API and webhooks:** Inbound and outbound webhooks and a developer API for connecting other systems. ## Good for - Small businesses that want to test WhatsApp marketing on a free plan - Online stores that sell through WhatsApp catalogs - Agencies and teams that need Telegram and Instagram automation beside WhatsApp ## Worth knowing - WhatsApp's official per-message fees are paid at Meta's rates on top of the plan; the vendor says it adds no markup. - Instagram, Facebook and Telegram channels start at the Starter plan; the free plan covers one WhatsApp and one web chat account. - Paid plans require a card, and checkout runs through Stripe payment links in US dollars. - SMS runs through a connected provider such as Twilio, which bills separately. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 13, 2026. SendWo is a WhatsApp marketing and chatbot tool with a free plan, and its paid plans start at $23 a month on yearly billing. The free plan is small, with 1 user, 500 message credits and a live chat view for only 10 customers, and Instagram, Facebook and Telegram channels only arrive on Starter. Meta's WhatsApp fees come on top, and it runs in the browser only. - **Value for money: B.** Starter is $23 a month on yearly billing ($29 monthly), inside the cheapest quarter of chat-marketing tools, which start at $25. It buys 3 users, 20K contacts and 100K message credits. - **Free plan and trial: C.** A free plan with 1 user, 1,000 contacts and 500 message credits, plus a 7-day trial of Starter. You will hit the 500 credits and the 10-customer live chat view quickly. - **Features: C.** Broadcasts, chatbots, AI replies, catalogs and an API. The gaps are in the listing: only WhatsApp and web chat on the free plan, and SMS needs a separate provider such as Twilio. - **Ease of use: C.** No store rating on record. You connect a WhatsApp account and build chatbot flows before it does anything. - **Platforms and integrations: B.** Web only, but with an API, webhooks and Shopify, WooCommerce, Stripe and Twilio connections. These are ToolGPA's own grades. Graded from this listing, whose facts were read from SendWo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among SMS and chat marketing tools - SendWo's GPA of 2.4 is higher than 68 of the 77 other SMS and chat marketing tools we grade, and level with 7. - It stands best on value for money (B, above 66 of 77) and worst on features (C, above 3). - Its paid plans start at $23 a month, against a middle price of $36 for the category: 10 of the 50 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 2 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/chat-marketing ## Keep it, or make your own? **Keep it.** To replace SendWo you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.4 is higher than 68 of the 77 other SMS and chat marketing tools we grade. It costs $276 a year. - You could not: The WhatsApp Business API, which Meta opens only through approved partners. - You could not: One mailbox that several people work at once. - You could not: Email sent in volume that still reaches the inbox. - You could not: Texts to thousands of numbers, registered with the carriers. - You could not: A chatbot builder hooked into the messaging apps. - You could not: It plugs into other products, Twilio, Shopify and WooCommerce among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Twilio, Shopify, WooCommerce, Stripe **Tags:** WhatsApp messaging, Chatbots, Shared inbox, Marketing automation, SMS marketing, AI features, Public API ## Alternatives - [Wati](https://toolgpa.com/tools/wati): WhatsApp Business API inbox with broadcasts, chatbots and ad flows. [Compare](https://toolgpa.com/compare/sendwo-vs-wati) - [AiSensy](https://toolgpa.com/tools/aisensy): WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads. [Compare](https://toolgpa.com/compare/aisensy-vs-sendwo) - [Interakt](https://toolgpa.com/tools/interakt): WhatsApp and Instagram marketing, inbox and chatbots for Indian brands. [Compare](https://toolgpa.com/compare/interakt-vs-sendwo) - [Gallabox](https://toolgpa.com/tools/gallabox): WhatsApp, Instagram and web chat with AI agents for lead follow-up. [Compare](https://toolgpa.com/compare/gallabox-vs-sendwo) - [YCloud](https://toolgpa.com/tools/ycloud): WhatsApp API platform with campaigns, inbox, AI agents and a free plan. [Compare](https://toolgpa.com/compare/sendwo-vs-ycloud) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://sendwo.com/pricing/ - https://sendwo.com/ Page: https://toolgpa.com/tools/sendwo Listed by ToolGPA (toolgpa.com).