# Service Autopilot review (2026): is it worth $49 a month, billed yearly? > Scheduling and invoicing software for lawn, cleaning and pest firms Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA. Service Autopilot is business software for lawn care, landscaping, cleaning, snow removal, pest control, pool and other field service companies. It handles scheduling and routing, invoicing and payments, customer and lead tracking, and on higher plans job costing and workflow automations. Plans are priced per month on an annual contract, plus a sign-up fee. - **Category:** Field Service Software - **Made by:** BACKTELL LLC - **Website:** https://www.serviceautopilot.com - **Runs on:** Web - **Who should skip it:** Tight if you want to leave: the prices are for annual rates and downgrades happen at the end of the contract. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Service Autopilot is a paid product with a free trial, starting at $49 per month, billed annually, plus a sign-up fee. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** Free trial offered; its length is not stated on the pricing page. | Plan | Price | What you get | | --- | --- | --- | | Startup | $49 per month, billed annually, plus a sign-up fee | Scheduling and dispatch, invoicing with integrated payments, expense tracking, and customer and lead management. 1 business user and 1 mobile license. | | Pro | $199 per month, billed annually, plus a sign-up fee | Adds multi-day jobs, route optimization, a dispatch calendar, job costing, asset and employee tracking and custom reporting. 1 business user and 2 mobile licenses. | | Pro Plus | $499 per month, billed annually, plus a sign-up fee | Adds automations, marketplace access and training content. 1 business user and 5 mobile licenses. | | Elite | Custom | Everything in Pro Plus plus two-way texting, QuickBooks integration, client portal and multi-location management; priced on request. 2 business users and 8 mobile licenses. | Read from https://www.serviceautopilot.com/pricing/ on Nov 12, 2026. Prices change, so confirm with Service Autopilot before buying. ## Key features - **Scheduling and dispatch:** Schedules and dispatches jobs from every plan; Pro adds route optimization, multi-day jobs and a dispatch calendar. - **Invoicing and payments:** Instant invoices and integrated payments on all plans, with a mobile app for taking payments in the field. - **Customer and lead management:** Stores customer and property details and tracks prospects and leads. - **Job costing and reporting:** Job costing and analysis plus custom reports from the Pro plan up. - **Automations:** Pro Plus adds workflow automations that run on a schedule you set, with a marketplace for customizing them. - **Industry versions:** The site has separate pages for lawn care, landscaping, cleaning, snow removal, pest control, pool cleaning and general field service. ## Good for - Lawn, landscape, cleaning and snow businesses - Owner-operators who want a low entry price - Growing firms that want automations ## Worth knowing - Every plan carries a sign-up fee; its amount is not shown on the pricing page. - Prices are for annual subscription rates and downgrades happen at the end of the contract period. - Each plan includes a set number of licenses: 1 business and 1 mobile on Startup, up to 2 business and 8 mobile on Elite. - Two-way texting, QuickBooks integration, client portal and Smart Maps are Elite features, or call-for-pricing add-ons on lower plans. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. Service Autopilot covers scheduling, dispatch, invoicing, leads and job costing, with versions for different industries, from $49 a month billed annually. Every plan has a sign-up fee, and two-way texting, QuickBooks, the client portal and Smart Maps are Elite features or add-ons. - **Value for money: D.** Startup is $49 a month billed annually, but the QuickBooks link, texting and client portal sit on Elite or in add-ons, and Pro is $199, Pro Plus $499. Every plan has a sign-up fee of unstated size. - **Free plan and trial: D.** A free trial is offered, but its length and card terms aren't stated. There is no free plan. - **Features: C.** Scheduling and dispatch, invoicing and payments, customer and lead management, job costing and reporting, automations and industry versions. Two-way texting, QuickBooks integration, the client portal and Smart Maps are Elite features or add-ons on lower plans. - **Ease of use: C.** No store rating on record. Industry set-up, automations and customer data need loading before it works. - **Platforms and integrations: B.** Web, with QuickBooks Online, Gmail, Outlook and FleetSharp. No desktop app, and no phone apps are listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Service Autopilot’s own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among field service apps - Service Autopilot's GPA of 1.8 is higher than 3 of the 55 other field service apps we grade, and level with 17. - It stands best on platforms and integrations (B, above 3 of 55) and worst on value for money (D, above 0). - Its paid plans start at $49 a month, against a middle price of $49 for the category: 16 of the 36 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 5 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/field-service ## Keep it, or make your own? **Keep it.** To replace Service Autopilot you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 35 of the 55 other field service apps grade higher. It costs $588 a year. - You could make: Job scheduling, quotes and estimates, invoicing, reports and time tracking: an app builder makes these well. - You could not: Connections to other products, each kept working as those products change. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with QuickBooks Online, Gmail, Outlook, FleetSharp **Tags:** Job scheduling, Quotes and estimates, Invoicing, Workflow automation, Reports, Time tracking ## Alternatives - [Jobber](https://toolgpa.com/tools/jobber): Quotes, scheduling and payments for home service businesses. [Compare](https://toolgpa.com/compare/jobber-vs-service-autopilot) - [GorillaDesk](https://toolgpa.com/tools/gorilladesk): Field service software for pest control, lawn care and pool routes. [Compare](https://toolgpa.com/compare/gorilladesk-vs-service-autopilot) - [FieldRoutes](https://toolgpa.com/tools/fieldroutes): Routing, scheduling and billing software for pest and lawn companies. [Compare](https://toolgpa.com/compare/fieldroutes-vs-service-autopilot) - [LMN](https://toolgpa.com/tools/lmn): Landscaping software with budgeting, estimating and job costing. [Compare](https://toolgpa.com/compare/lmn-vs-service-autopilot) - [Skimmer](https://toolgpa.com/tools/skimmer): Routing, scheduling and billing software for pool service companies. [Compare](https://toolgpa.com/compare/service-autopilot-vs-skimmer) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.serviceautopilot.com/pricing/ - https://www.serviceautopilot.com/ - https://www.serviceautopilot.com/about/ Page: https://toolgpa.com/tools/service-autopilot Listed by ToolGPA (toolgpa.com).