# Service Fusion

> Field service software with flat pricing and unlimited users

Service Fusion is field service management software for trades such as HVAC, plumbing and electrical. It covers estimates, scheduling and dispatch, invoicing, payments, QuickBooks sync, job costing and inventory, with a technician app for iOS and Android. Every plan includes unlimited users at a flat monthly price, and paying yearly takes 15% off.

- **Category:** Field Service Software
- **Made by:** Service Fusion
- **Website:** https://www.servicefusion.com
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 18, 2026

## Pricing

Service Fusion is a paid product, starting at $208 per month for unlimited users, billed annually ($245 billed monthly).

- **Pricing model:** Paid
- **Free plan:** None.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Starter | $208 per month for unlimited users, billed annually ($245 billed monthly) | Estimates with options, scheduling and dispatch, invoicing, payments, QuickBooks sync, project management, reports and text alerts. |
| Plus | $325 per month for unlimited users, billed annually ($382 billed monthly) | Adds job photo uploads, inventory management, job costing and integrated voice and text. |
| Pro | $533 per month for unlimited users, billed annually ($627 billed monthly) | Adds the open API, custom and e-sign documents, a customer web portal, and progress and recurring invoicing. |

Read from https://www.servicefusion.com/pricing on Oct 18, 2026. Prices change, so confirm with Service Fusion before buying.

## Ways to pay less

- **Save 15% with annual billing** (Annual discount): Yearly billing lowers Starter from $245 to $208 a month, Plus from $382 to $325 and Pro from $627 to $533, charged as one payment at sign-up. Source: https://www.servicefusion.com/pricing

## Key features

- **Estimates and jobs:** Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- **Scheduling and dispatch:** Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- **Invoicing and payments:** Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- **Job costing and inventory:** Plus tracks the cost of each job and the stock you carry; on Starter both are add-ons.
- **QuickBooks sync:** Sync with QuickBooks Online or QuickBooks Desktop on every plan, so jobs, invoices and payments are not entered twice.
- **Fleet GPS and AI calls:** GPS fleet tracking reports trips, distance, idle time and driving behavior, and ServiceCall.ai adds an AI phone system; both are add-ons.

## Good for

- Trade companies with many technicians and office staff, since users are unlimited
- HVAC and plumbing businesses that keep their books in QuickBooks Desktop
- Teams that want a flat monthly price that does not grow with headcount

## Worth knowing

- Even one technician pays the flat entry price of $208 a month billed annually; there is no per-user plan or free trial.
- On Starter, job photos, inventory, job costing, e-sign documents, the customer portal and recurring invoicing are paid add-ons.
- GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price on the pricing page.
- Annual plans are charged as one payment at sign-up; monthly plans have no contract.

## ToolGPA grades

**GPA: 1.8 out of 4**, graded Oct 18, 2026. Service Fusion's flat price with unlimited users makes sense once you have a big team, and it syncs with QuickBooks Online or Desktop on every plan. For a crew of three it's hard to justify: $208 a month billed yearly, no free trial, and job photos and job costing are extras on that plan.

- **Value for money: D.** Starter is $208 a month billed yearly ($245 monthly) with unlimited users, so a crew of three pays $208, more than most tools here. Job photos, job costing and inventory are add-ons until Plus at $325. It does get cheaper per head as you grow.
- **Free plan and trial: F.** No free plan and no free trial, just a demo. You'd be paying from the first month.
- **Features: C.** Estimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan. But on Starter, job photos, job costing, inventory, e-sign, the customer portal and recurring invoicing are all paid add-ons, which is a real gap.
- **Ease of use: B.** 4.6 from 1,420 App Store ratings for the technician app, which puts each day's jobs on a phone in the field.
- **Platforms and integrations: B.** Web, iPhone and Android, with QuickBooks Online and Desktop, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch, plus an open API on Pro. No desktop app.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Service Fusion's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among field service apps

- Service Fusion's GPA of 1.8 is higher than 0 of the 15 other field service apps we grade, and level with 1.
- It stands best on ease of use (B, above 7 of 15) and worst on free plan and trial (F, above 0).
- Its paid plans start at $208 a month for each person, against a middle price of $49 for the category: 10 of the 10 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/field-service

## Keep it, or make your own?

**Keep it.** To replace Service Fusion you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 14 of the 15 other field service apps grade higher. It costs $2,496 a year.

- You could make: Job scheduling, quotes and estimates, invoicing and inventory: an app builder makes these well.
- You could not: Phone numbers and calls carried over the phone network.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, QuickBooks Online, QuickBooks Desktop and PaySimple among them, and has an API.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.6 out of 5 from 1,420 ratings in the United States, read Oct 18, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id1042544405

## Works with

QuickBooks Online, QuickBooks Desktop, PaySimple, Gusto, Profit Rhino, Customer Lobby, pulseM, LiveSwitch

**Tags:** Job scheduling, Quotes and estimates, Invoicing, Inventory, Business phone line, Public API

## Alternatives

- [ServiceTitan](https://toolgpa.com/tools/servicetitan): Field service platform for residential and commercial trades. [Compare](https://toolgpa.com/compare/service-fusion-vs-servicetitan)
- [Housecall Pro](https://toolgpa.com/tools/housecall-pro): Scheduling, quotes and payments for home service businesses. [Compare](https://toolgpa.com/compare/housecall-pro-vs-service-fusion)
- [FieldPulse](https://toolgpa.com/tools/fieldpulse): Field service software for trades, priced by seat on a quote. [Compare](https://toolgpa.com/compare/fieldpulse-vs-service-fusion)
- [Workiz](https://toolgpa.com/tools/workiz): Field service software with a built-in phone system and AI answering. [Compare](https://toolgpa.com/compare/service-fusion-vs-workiz)
- [Jobber](https://toolgpa.com/tools/jobber): Quotes, scheduling and payments for home service businesses. [Compare](https://toolgpa.com/compare/jobber-vs-service-fusion)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://www.servicefusion.com/pricing
- https://www.servicefusion.com
- https://www.servicefusion.com/partners-and-integrations

Page: https://toolgpa.com/tools/service-fusion
Listed by ToolGPA (toolgpa.com).
