# ServiceM8

> Job management for trades, priced by jobs a month, not users

ServiceM8 is job management software from Australia for trade and service contractors. It covers job cards, scheduling, on-site quotes and invoices, card payments, online booking and automatic client texts, with iOS and Android apps for staff and a desktop app for the office. Plans differ by how many new jobs they allow each month, and every paid plan includes unlimited users.

- **Category:** Field Service Software
- **Made by:** ServiceM8 Pty Ltd
- **Website:** https://www.servicem8.com
- **Runs on:** Web, iOS, Android, macOS, Windows
- **Facts last checked:** Oct 18, 2026

## Pricing

ServiceM8 has a free plan. Paid plans start at $29 per month for up to 50 new jobs, unlimited users.

- **Pricing model:** Free plan
- **Free plan:** Free plan for 1 user and 30 new jobs a month, with scheduling, quoting, invoicing, card payments, online booking and self-serve support; texts cost 10¢ each.
- **Free trial:** 14-day free trial with all features, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | 1 user and 30 new jobs a month, with the core job, quoting and invoicing tools. Self-serve support and texts at 10¢ each. |
| Starter | $29 per month for up to 50 new jobs | Unlimited users, free texts, 24/7 chat and email support, progress invoicing, supplier invoice import and API access. |
| Growing | $79 per month for up to 150 new jobs | Adds asset management, electronic forms, proposals, bundles and a ServiceM8 inbox that turns emails into jobs. |
| Premium | $149 per month for up to 500 new jobs | Adds job costing, markup billing, location insights with property photos and a knowledge base for technicians. |
| Premium Plus | $349 per month for 1,500 new jobs, plus 20¢ per extra job | Everything in Premium for the busiest teams; the only plan that allows jobs beyond its monthly allowance. |

Read from https://www.servicem8.com/pricing on Oct 18, 2026. Prices change, so confirm with ServiceM8 before buying.

## Ways to pay less

- **50% off the first 12 months for new businesses** (Startups): Businesses registered less than 2 years ago get half price on any plan for 12 months, claimed by emailing proof of registration within 14 days of subscribing. Source: https://www.servicem8.com/new-business-special

## Key features

- **Job cards and scheduling:** Each job card holds client details, notes, photos, videos and messages. Jobs are scheduled to staff in the app or online, and staff are notified by push.
- **Quotes, invoices and payments:** Build quotes and invoices on site, collect signatures, and take card payments in the app, by Tap to Pay or through an online link, with automatic payment reminders.
- **Booking and client messages:** Clients can get a price and book online. Booking confirmations, reminders, on-the-way texts with arrival tracking and quote follow-ups go out automatically.
- **Staff GPS and time tracking:** A dispatch map shows live staff locations, auto routing plans each day's route, and the app can clock shifts and job time on and off using GPS.
- **Forms, assets and proposals:** From Growing, build certificates and reports as PDF forms, track the service history of equipment, and send visual proposals with several options.
- **AI Smart Helper:** On every plan, an AI helper drafts client emails and texts, fills in quote and invoice items, summarizes jobs and takes spoken requests.

## Good for

- Small trade businesses that want unlimited users at a flat price
- Businesses that keep their books in Xero, QuickBooks Online or MYOB
- Sole traders who can stay within 30 jobs a month on the free plan

## Worth knowing

- Each plan caps new jobs a month at 30, 50, 150, 500 or 1,500; only Premium Plus lets you go over, at 20¢ a job.
- The free plan has 1 user and self-serve support only, and charges 10¢ per text message.
- Asset tracking, forms and proposals start on Growing at $79 a month; job costing and markup billing need Premium.
- ServiceM8 Phone, a business phone system, is an add-on from $19 a month.

## ToolGPA grades

**GPA: 3.4 out of 4**, graded Oct 18, 2026. ServiceM8 is the cheap way to put a whole crew on one system: $29 a month covers unlimited users, and the office gets a proper desktop app too. What it caps is jobs, so a busy team booking more than 50 new jobs a month moves up to $79 or more.

- **Value for money: A.** Starter is $29 a month with unlimited users, so a crew of three pays $29 in total, far below what most tools here charge three people. The catch is 50 new jobs a month; a busier crew needs Growing at $79 for 150.
- **Free plan and trial: B.** A free plan for 1 user and 30 new jobs a month, with scheduling, quotes, invoices, card payments and online booking. A sole trader could live on it, though texts cost 10 cents each and support is self-serve.
- **Features: B.** Job cards, scheduling, on-site quotes and invoices, card payments, online booking, automatic client texts, a live staff map with auto routing and GPS time tracking. The whole job. Forms, assets and proposals start on Growing, job costing on Premium.
- **Ease of use: B.** 4.6 from 849 App Store ratings. Staff get new jobs by push notification, and an AI helper drafts client texts and fills in quote and invoice items for you.
- **Platforms and integrations: A.** Web, Mac, Windows, iPhone and Android, plus Xero, QuickBooks Online, MYOB, Zapier, n8n and an API from Starter up. It's the only tool in this category with a desktop app for the office.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from ServiceM8's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among field service apps

- ServiceM8's GPA of 3.4 is higher than 15 of the 15 other field service apps we grade.
- It stands best on value for money (A, above 15 of 15) and worst on features (B, above 7).
- Its paid plans start at $29 a month, against a middle price of $49 for the category: 1 of the 10 others that charge start lower.
- On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.

The category's chart of price against score: https://toolgpa.com/charts/field-service

## Keep it, or make your own?

**Keep it.** The plain part of ServiceM8 you could make: job scheduling, quotes and estimates, invoicing and appointment booking. What surrounds it you could not. The 5 things listed below take a company, not a weekend. It is one of the better ones too: its GPA of 3.4 is higher than 15 of the 15 other field service apps we grade. It costs $348 a year.

- You could make: Job scheduling, quotes and estimates, invoicing and appointment booking: an app builder makes these well.
- You could not: Clocking in from a phone, checked against where and when.
- You could not: Apps for macOS, Windows, iOS and Android that stay in step with each other.
- You could not: It plugs into other products, Xero, QuickBooks Online and MYOB among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.6 out of 5 from 849 ratings in the United States, read Oct 18, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id378062736

## Works with

Xero, QuickBooks Online, MYOB, Mailchimp, Deputy, Zapier, n8n, Apple CarPlay

**Tags:** Job scheduling, Quotes and estimates, Invoicing, Appointment booking, Time clock, AI features, Public API

## Alternatives

- [Tradify](https://toolgpa.com/tools/tradify): Job management for trade businesses, priced per user. [Compare](https://toolgpa.com/compare/servicem8-vs-tradify)
- [Fergus](https://toolgpa.com/tools/fergus): Job management for trade businesses, from a New Zealand company. [Compare](https://toolgpa.com/compare/fergus-vs-servicem8)
- [Jobber](https://toolgpa.com/tools/jobber): Quotes, scheduling and payments for home service businesses. [Compare](https://toolgpa.com/compare/jobber-vs-servicem8)
- [Housecall Pro](https://toolgpa.com/tools/housecall-pro): Scheduling, quotes and payments for home service businesses. [Compare](https://toolgpa.com/compare/housecall-pro-vs-servicem8)
- [Workiz](https://toolgpa.com/tools/workiz): Field service software with a built-in phone system and AI answering. [Compare](https://toolgpa.com/compare/servicem8-vs-workiz)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://www.servicem8.com/pricing
- https://www.servicem8.com
- https://www.servicem8.com/new-business-special
- https://www.servicem8.com/terms-of-service

Page: https://toolgpa.com/tools/servicem8
Listed by ToolGPA (toolgpa.com).