# ServiceMonster review (2026): is it worth $79.99 a month, billed yearly? > Field service software for cleaning and exterior service pros Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. ServiceMonster is field service software aimed at cleaning businesses such as carpet cleaning, window cleaning and pressure washing. It handles estimates, scheduling, dispatch, invoicing, payments and customer records, with marketing tools and an open API on the higher plans. Mobile apps are listed for iOS and Android. - **Category:** Field Service Software - **Made by:** ServiceMonster - **Website:** https://www.servicemonster.com - **Runs on:** Web, iOS, Android - **Who should skip it:** Skip it if you want month-to-month: every plan needs an annual commitment. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, ServiceMonster is a paid product with a free trial, starting at $79.99 per month for 1 user, billed annually ($99.99 billed monthly). - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 14-day free trial. | Plan | Price | What you get | | --- | --- | --- | | Basic | $79.99 per month for 1 user license, billed annually ($99.99 billed monthly) | One user license for managing clients and core operations. | | Grow | $149.99 per month for 5 users, billed annually ($199.99 billed monthly) | Adds marketing, lead tracking, reports and dashboards. Extra users are $15 a month each. | | Premier | $229.99 per month for 10 users, billed annually ($279.99 billed monthly) | The most complete plan, with automation and sales tools. Extra users are $25 a month each. | Read from https://www.servicemonster.com/pricing on Nov 13, 2026. Prices change, so confirm with ServiceMonster before buying. ## Key features - **Estimates and invoicing:** Create and send quotes, turn them into orders and invoice customers, with a sync to QuickBooks Online and Desktop. - **Scheduling and dispatch:** A calendar shows open time and revenue by route, and dispatch builds routes with directions for crews. - **Payments:** Customers can pay online, and the integrations page lists payment processors that connect to the account. - **Marketing and drip campaigns:** Messaging, lead tracking, opportunities and drip campaigns are on the plan comparison, along with FillMySchedule direct mail. - **Mobile app with progress photos:** Staff can attach before and after photos to work and see job details from the iOS and Android apps. - **Open API and integrations:** The integrations page lists more than 20 connections, and API access is a plan feature with public developer documentation. ## Good for - Carpet, window and exterior cleaning companies - Owner-operators who want one user license to start - Cleaning businesses that want marketing and lead tools in the same system ## Worth knowing - The FAQ says every subscription level needs an annual commitment, even where the monthly price is shown. - Plan changes are made by emailing or calling support, not in the account. - The pricing page still carries a New Year offer dated 2024, so treat any promotion there as expired. - Built around cleaning trades; the vendor's industry pages cover carpet cleaning, window cleaning and pressure washing. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. ServiceMonster covers estimates, invoicing, scheduling and routes, payments and a mobile app, with marketing tools on higher plans. It is for cleaning and exterior trades, every plan needs an annual commitment, and the pricing page still carries a New Year offer dated 2024. - **Value for money: C.** $79.99 a month for 1 user billed annually, $99.99 billed monthly. Grow is $149.99 for 5 users, Premier $229.99 for 10. Mid-range for the category, with the marketing tools on the dearer plans. - **Free plan and trial: D.** A 14-day trial with no card is the only free offer, and the page says plans need an annual commitment. - **Features: C.** Estimates, invoicing, QuickBooks sync, routes, online payments, photos and an API. Marketing, reports and automation sit on dearer plans, and the focus is cleaning. - **Ease of use: C.** No rating on record. You connect QuickBooks and set up the account, and plan changes go through support. - **Platforms and integrations: B.** Web plus iOS and Android apps, with QuickBooks, Google Calendar, 20+ listed connections and API access. No desktop app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from ServiceMonster's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among field service apps - ServiceMonster's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23. - It stands best on platforms and integrations (B, above 7 of 87) and worst on free plan and trial (D, above 41). - Its paid plans start at $79.99 a month, against a middle price of $50 for the category: 36 of the 53 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 12 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/field-service ## Keep it, or make your own? **Keep it.** To replace ServiceMonster you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one. It costs $959.88 a year. - You could make: Job scheduling, quotes and estimates, invoicing, inventory and reports: an app builder makes these well. - You could not: Email sent in volume that still reaches the inbox. - You could not: A real app for iOS and Android. Something home-made would be a web page. - You could not: It plugs into other products, QuickBooks and Google Calendar among them, and has an API. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with QuickBooks, Google Calendar **Tags:** Job scheduling, Quotes and estimates, Invoicing, Marketing automation, Inventory, Reports, Public API ## Alternatives - [Jobber](https://toolgpa.com/tools/jobber): Quotes, scheduling and payments for home service businesses. [Compare](https://toolgpa.com/compare/jobber-vs-servicemonster) - [Housecall Pro](https://toolgpa.com/tools/housecall-pro): Scheduling, quotes and payments for home service businesses. [Compare](https://toolgpa.com/compare/housecall-pro-vs-servicemonster) - [GorillaDesk](https://toolgpa.com/tools/gorilladesk): Field service software for pest control, lawn care and pool routes. [Compare](https://toolgpa.com/compare/gorilladesk-vs-servicemonster) - [Service Fusion](https://toolgpa.com/tools/service-fusion): Field service software with flat pricing and unlimited users. [Compare](https://toolgpa.com/compare/service-fusion-vs-servicemonster) - [Kickserv](https://toolgpa.com/tools/kickserv): Field service software with flat plans for 5, 10 or 20 users. [Compare](https://toolgpa.com/compare/kickserv-vs-servicemonster) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.servicemonster.com/pricing - https://www.servicemonster.com - https://www.servicemonster.com/integrations Page: https://toolgpa.com/tools/servicemonster Listed by ToolGPA (toolgpa.com).