# SmartTask review (2026): is the free plan enough?

> Project management, time tracking and CRM for client work

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

SmartTask is a work management tool for teams that deliver client projects. It pairs tasks, board, timeline and calendar views with time tracking, resource planning, a branded client portal and a simple sales CRM. The free plan has no limit on users, projects or tasks, and paid plans add workflow, reporting and budgeting features.

- **Category:** Project Management
- **Made by:** Softronics Systems Pvt Ltd
- **Website:** https://www.smarttask.io
- **Runs on:** Web, iOS, Android
- **Who should skip it:** Pricey if you pay monthly, at $12 for Premium and $16 for Business against $6 and $11 yearly.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, SmartTask has a free plan, and paid plans start at $6 per user / month, billed yearly ($12 billed monthly).

- **Pricing model:** Free plan
- **Free plan:** Unlimited tasks, users, projects, contacts and guests, with embed views and Karma points.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Free Forever | $0 | Unlimited tasks, users, projects, contacts and guests for teams exploring the core features. |
| Premium | $6 per user / month, billed yearly ($12 billed monthly) | Adds custom fields, milestones, reminders, forms, private groups, workflows, AI agents and attendance. |
| Business | $11 per user / month, billed yearly ($16 billed monthly) | Adds timeline view, dashboards, portfolios, time tracking, budgeting and call recording integration. Custom branding is an add-on. |
| Enterprise | Custom | Adds single sign-on, white-labeling, enterprise API access, a customer success manager and managed services. Sold through sales. |

Read from https://www.smarttask.io/pricing on Nov 13, 2026. Prices change, so confirm with SmartTask before buying.

## Key features

- **Multiple work views:** Tasks can be viewed as a list, a drag-and-drop board, a calendar or a timeline, with subtasks, dependencies and recurring tasks.
- **Time tracking and budgeting:** Hours are logged against tasks, timesheets can be locked once approved, and project budgets sit alongside them. Both need the Business plan.
- **Resource management:** Leave tracking and workload planning show who has capacity, and a Resource AI feature suggests allocations based on balanced workloads.
- **Client portal and guests:** Guests can be invited to see chosen projects, tasks and comments while internal items stay private. Custom branding is a paid add-on.
- **Sales CRM:** A CRM module tracks contacts and sales processes next to project work, with contacts that can be attached to tasks.
- **Workflows and AI agents:** Multi-step workflow automations and AI agents are included from the Premium plan upward.

## Good for

- Agencies and consultancies delivering client projects
- Teams that want unlimited users on a free plan
- Teams that keep a light CRM alongside project work

## Worth knowing

- Timeline view, dashboards, portfolios, time tracking and budgeting need the Business plan.
- Custom branding is a paid add-on on Business; white-labeling is an Enterprise feature.
- Single sign-on and enterprise API access are limited to Enterprise, which has no published price.
- Monthly billing costs $12 (Premium) and $16 (Business) per user, twice or more the yearly rates.

## ToolGPA grades

**GPA: 2.6 out of 4**, graded Nov 13, 2026. SmartTask bundles tasks, time tracking, a client portal and a sales CRM, with a free plan that has unlimited users and tasks. Timeline, dashboards, time tracking and budgeting all need Business at $11 a user, and the monthly rate is double the yearly.

- **Value for money: B.** Premium is $6 per user a month billed yearly, which is the figure the cheaper quarter of the category starts at. Business is $11.
- **Free plan and trial: B.** Free plan with unlimited tasks, users, projects, contacts and guests. Custom fields, reminders, forms and workflows are paid.
- **Features: C.** Views, time tracking, budgeting, client portal and CRM. Timeline, dashboards, portfolios and time tracking need the Business plan.
- **Ease of use: C.** No store rating on record. Many modules mean setup before a team is productive.
- **Platforms and integrations: B.** Web, iOS and Android apps with Google Drive and Dropbox. No desktop app.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Softronics Systems Pvt Ltd's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among project management tools

- SmartTask's GPA of 2.6 is higher than 98 of the 149 other project management tools we grade, and level with 21.
- It stands best on value for money (B, above 114 of 149) and worst on features (C, above 2).
- Its paid plans start at $6 a month for each person, against a middle price of $9 for the category: 26 of the 121 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 16 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/project-management

## Keep it, or make your own?

**Keep it.** To replace SmartTask you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. It costs $72 a year.

- You could make: Tasks, kanban boards, Gantt & timelines, time tracking and sales pipeline: an app builder makes these well.
- You could not: Connections to other products, each kept working as those products change.
- You could not: An AI agent, with the models and the safeguards behind it.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It is priced for each person, which means accounts and billing for a team.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Google Drive, Dropbox

**Tags:** Tasks, Kanban boards, Gantt & timelines, Time tracking, Sales pipeline, Workflow automation, AI agents

## Alternatives

- [Productive](https://toolgpa.com/tools/productive): Projects, resourcing and finances for agencies and consultancies. [Compare](https://toolgpa.com/compare/productive-vs-smarttask)
- [Teamwork.com](https://toolgpa.com/tools/teamwork): Project and resource management for client service teams. [Compare](https://toolgpa.com/compare/smarttask-vs-teamwork)
- [Scoro](https://toolgpa.com/tools/scoro): Modular professional services automation for service firms. [Compare](https://toolgpa.com/compare/scoro-vs-smarttask)
- [ClickUp](https://toolgpa.com/tools/clickup): Work platform combining tasks, docs, chat and dashboards. [Compare](https://toolgpa.com/compare/clickup-vs-smarttask)
- [Asana](https://toolgpa.com/tools/asana): Work management for projects, goals and cross-team workflows. [Compare](https://toolgpa.com/compare/asana-vs-smarttask)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://www.smarttask.io/pricing
- https://www.smarttask.io
- https://www.smarttask.io/features
- https://www.smarttask.io/terms-of-service

Page: https://toolgpa.com/tools/smarttask
Listed by ToolGPA (toolgpa.com).