# Sortd review (2026): is it worth $10 a month per user, billed yearly? > Kanban boards and shared inboxes that run inside Gmail Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Sortd adds a board view to Gmail, so emails can be dragged into columns and turned into tasks with owners and deadlines. Teams can share inboxes and boards, and higher plans add AI tagging and CRM-style pipelines. It is installed from the Chrome Web Store and works on top of an existing Gmail account. - **Category:** Email Apps - **Made by:** Sortd - **Website:** https://www.sortd.com - **Runs on:** Web, Browser extension - **Who should skip it:** Skip it if you use Outlook or any inbox that is not Gmail. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Sortd is a paid product with a free trial, starting at $10 per user / month, billed annually ($14 billed monthly). - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 7-day free trial, no credit card required. | Plan | Price | What you get | | --- | --- | --- | | Starter | $10 per user / month, billed annually ($14 billed monthly) | Drag-and-drop boards, 2 shared mailboxes, 5 shared boards, 5 automation rules; up to 10 users and 6 months of history. | | Essentials | $16 per user / month, billed annually ($22 billed monthly) | Adds AI Smart Status, 10 shared inboxes, unlimited boards, email tracking and 20 rules; up to 20 users, 2 years of history. | | Business | $22 per user / month, billed annually ($28 billed monthly) | Adds AI risk management, CRM pipelines, SLA rules, Zapier and data export; unlimited users, inboxes and history. | | Business Plus | $29 per user / month, billed annually ($39 billed monthly) | Listed as upcoming, with concierge onboarding, a success manager and AI follow-up drafts; sold through sales. | Read from https://www.sortd.com/pricing on Nov 12, 2026. Prices change, so confirm with Sortd before buying. ## Ways to pay less - **Save up to 40% with yearly billing** (Annual discount): The pricing page marks yearly billing as saving up to 40%; the monthly-billed prices are $14, $22, $28 and $39 against $10, $16, $22 and $29. Source: https://www.sortd.com/pricing ## Key features - **Drag-and-drop email boards:** Drag messages from the Gmail inbox into a board with kanban, table, deadline and day planner views; Starter has kanban and planner only. - **Shared inboxes and boards:** Team mailboxes such as support@ or sales@, with owners, mentions and shared contacts; the number of inboxes grows with the plan. - **AI triage:** Essentials tags threads as to respond or awaiting, and Business adds urgency and sentiment tags and content-based assignment. - **Automations:** Rules for moving and assigning email: 5 on Starter, 20 on Essentials and unlimited on Business. - **CRM pipelines and fields:** Business adds built-in pipelines, SLA rules, a team contact manager and advanced custom fields. - **Gmail mail merge and calendar:** Gmail mail merge works on every plan, and Essentials adds Google Calendar integration and email tracking. ## Good for - Teams that already share Gmail or Google Workspace mailboxes - Small teams who want a kanban board for support, sales or orders mail - People who want email follow-ups tracked as tasks without leaving Gmail ## Worth knowing - It works only with Gmail, as a Chrome extension; it is not a separate email app or a service for other providers. - Starter caps at 10 users, 5 shared boards and 6 months of history; Essentials caps at 20 users. - Business Plus is marked upcoming and some of its AI features are labeled launching soon. - Annual and monthly billing differ by about 40%, and the plan limits above rise with each tier. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 12, 2026. Sortd puts kanban boards and shared inboxes on top of Gmail. It only runs as a Chrome extension on Gmail, Starter caps out at 10 users, 5 shared boards and 6 months of history, and the plans that add AI and CRM pipelines cost up to $22 a user a month on annual billing. - **Value for money: C.** Starter is $10 a user a month on annual billing, between the $7 middle and the $14 dearer quarter. Annual and monthly differ by about 40%, and the higher plans go to $22. - **Free plan and trial: C.** 7-day free trial with no card needed. There is no free plan. - **Features: C.** Boards, shared inboxes, automations and CRM pipelines. The listing shows Gmail only, and Starter allows 2 shared mailboxes and 5 rules. - **Ease of use: C.** No store rating on record. You install an extension and build your own boards and rules, so there is a learning curve. - **Platforms and integrations: C.** Web and a Chrome extension, tied to Gmail. Zapier, Google Calendar and Drive are listed, but there is no app of its own. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Sortd's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among email apps - Sortd's GPA of 2.0 is higher than 3 of the 70 other email apps we grade, and level with 8. - Its paid plans start at $10 a month for each person, against a middle price of $4.92 for the category: 41 of the 56 others that charge start lower. - On features, ease of use and platforms it scores 2.0 out of 4. 38 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/email ## Keep it, or make your own? **Keep it.** To replace Sortd you would be making one mailbox that several people work at once. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 59 of the 70 other email apps grade higher. It costs $120 a year. - You could make: Kanban boards and tasks: an app builder makes these well. - You could not: One mailbox that several people work at once. - You could not: Connections to other products, each kept working as those products change. - You could not: It is priced for each person, which means accounts and billing for a team. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Gmail, Google Calendar, Zapier, Google Drive **Tags:** Shared inbox, Kanban boards, Tasks, AI features, Workflow automation ## Alternatives - [Drag](https://toolgpa.com/tools/drag): Shared inbox for Gmail teams with kanban boards and built-in AI. [Compare](https://toolgpa.com/compare/drag-vs-sortd) - [Gmelius](https://toolgpa.com/tools/gmelius): Shared inboxes and AI agents that work inside Gmail. [Compare](https://toolgpa.com/compare/gmelius-vs-sortd) - [Hiver](https://toolgpa.com/tools/hiver): Shared inbox and AI help desk that runs inside Gmail or standalone. [Compare](https://toolgpa.com/compare/hiver-vs-sortd) - [Front](https://toolgpa.com/tools/front): Shared inbox and customer operations platform with AI and ticketing. [Compare](https://toolgpa.com/compare/front-vs-sortd) - [Missive](https://toolgpa.com/tools/missive): Team email client with shared inboxes, internal chat and rules. [Compare](https://toolgpa.com/compare/missive-vs-sortd) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.sortd.com/ - https://www.sortd.com/pricing Page: https://toolgpa.com/tools/sortd Listed by ToolGPA (toolgpa.com).