# SuperOps review (2026): is it worth it? > Endpoint management with built-in ticketing, sold per endpoint Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. SuperOps is a cloud platform for IT teams and managed service providers that combines endpoint management, remote troubleshooting, patching and ticketing in one product. Endpoints are managed through an installed agent on Windows, macOS and Linux, and a higher plan adds management of iOS and Android devices. Prices are quoted by sales. - **Category:** Remote Desktop - **Made by:** SuperOps Inc. (since 2020) - **Website:** https://superops.com - **Runs on:** Web, Windows, macOS, Linux - **Who should skip it:** Skip it if you manage fewer than 150 endpoints, as each plan has that minimum. - **Facts last checked:** Nov 13, 2026 ## Pricing SuperOps's current pricing could not be confirmed from its own site. ## Key features - **Endpoint management:** Discovers devices on a network and shows their live state. Remote troubleshooting and alerting are included in the Prime plan. - **Patch management:** Deploys operating-system and third-party patches automatically, with staged rollouts and maintenance windows. - **Ticketing and service desk:** A built-in ticket queue with a knowledge base, project management and chat, plus Slack and Microsoft Teams integration. - **Automations and scripting:** Runbooks with event and time triggers, a ticket scheduler and scripting, with AI script generation listed in the plan comparison. - **Mobile device management:** The Prime Plus plan adds Apple and Android device management, zero-touch deployment, lost mode and remote actions. - **Reports and dashboards:** Default and custom dashboards, PDF reports, and reports that can be shared and scheduled. ## Good for - IT teams that want endpoint management and a service desk in one product - MSPs that prefer unlimited technicians with pricing per endpoint - Organizations that also manage iPhones, iPads and Android devices ## Worth knowing - No prices are published: the pricing page asks for a quote, and per-endpoint pricing is described only as lower for larger fleets. - Each plan has a minimum of 150 endpoints, according to the pricing page FAQ. - Mobile device management, Apple Business Manager and Android remote control are in Prime Plus only, not Prime. - The pricing page says AI agents will be sold as add-ons and that their pricing is to be announced. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 13, 2026. SuperOps puts endpoint management, patching and a ticket queue in one product for IT teams and MSPs. No prices are published, each plan starts at 150 endpoints, and phone and tablet management sits on the higher plan only, so small shops will find it a poor match. - **Value for money: C.** No price is published: the pricing page asks for a quote, so it can't be judged against the category's $8.33 middle. That puts it at C by default. - **Free plan and trial: D.** A free trial is offered, but the pricing page doesn't give its length or say whether a card is needed, and there is no free plan. - **Features: B.** Endpoint management, patching, ticketing, runbooks, reports and a knowledge base are all in the listing, which covers the core of an RMM plus service desk. - **Ease of use: C.** No store rating on record. An agent has to be rolled out to every endpoint and the runbooks and ticket rules set up before it earns its keep. - **Platforms and integrations: B.** Agents for Windows, macOS and Linux, a web console, and phone management on Prime Plus, with Slack, Teams, Okta and Entra ID hooks. No standalone phone or desktop app for technicians is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from SuperOps's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - SuperOps's GPA of 2.2 is higher than 21 of the 85 other remote desktop apps we grade, and level with 13. - It stands best on features (B, above 55 of 85) and worst on free plan and trial (D, above 15). The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace SuperOps you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 51 of the 85 other remote desktop apps grade higher. - You could make: Help desk and reports: an app builder makes these well. - You could not: A fast, secure link to another computer through any network. - You could not: Connections to other products, each kept working as those products change. - You could not: Apps for macOS, Windows and Linux that stay in step with each other. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Splashtop, TeamViewer, ConnectWise Control, Microsoft Entra ID, Okta, Bitdefender, SentinelOne, Slack **Tags:** Remote desktop, Help desk, Workflow automation, Reports, AI features ## Alternatives - [NinjaOne](https://toolgpa.com/tools/ninjaone): Endpoint management platform with built-in remote access. [Compare](https://toolgpa.com/compare/ninjaone-vs-superops) - [Level](https://toolgpa.com/tools/level): Remote monitoring and management priced per managed device. [Compare](https://toolgpa.com/compare/level-vs-superops) - [Datto RMM](https://toolgpa.com/tools/datto-rmm): Cloud RMM for MSPs and IT departments, with Microsoft 365 tools. [Compare](https://toolgpa.com/compare/datto-rmm-vs-superops) - [Pulseway](https://toolgpa.com/tools/pulseway): RMM with built-in remote control and a mobile app for IT teams. [Compare](https://toolgpa.com/compare/pulseway-vs-superops) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://superops.com/pricing - https://superops.com Page: https://toolgpa.com/tools/superops Listed by ToolGPA (toolgpa.com).