# Synchroteam review (2026): is it worth $39 a month per user, billed yearly? > Per-user field service software with route optimization Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Synchroteam is cloud-based field service management software with scheduling and dispatch, GPS tracking, a CRM, job management, invoicing and iOS and Android apps for field workers. It is sold per user with month-to-month terms, and a free 14-day trial is offered. - **Category:** Field Service Software - **Made by:** Synchroteam - **Website:** https://www.synchroteam.com - **Runs on:** Web, iOS, Android - **Who should skip it:** Tight if you need route optimization, because Standard leaves it out and Premium costs $64 a user. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Synchroteam is a paid product with a free trial, starting at $39 per user / month, billed annually ($49 billed monthly). - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 14-day free trial, no credit card required. | Plan | Price | What you get | | --- | --- | --- | | Standard | $39 per user / month, billed annually ($49 billed monthly) | All features except Route Optimization. The first administrator account is free, with one paid mobile worker account required. | | Premium | $64 per user / month, billed annually ($79 billed monthly) | Adds Route Optimization to the Standard feature set. | Read from https://www.synchroteam.com/pricing.php on Nov 12, 2026. Prices change, so confirm with Synchroteam before buying. ## Ways to pay less - **Annual billing is cheaper per user** (Annual discount): The pricing page shows $39 per user per month on annual billing against $49 monthly for Standard, and $64 against $79 for Premium. Source: https://www.synchroteam.com/pricing.php ## Key features - **Route optimization:** Schedules a chosen day across selected technicians and reorganizes booked jobs to cut travel time, while keeping job durations and visit windows. Premium plan only. - **Scheduling and dispatch:** Drag-and-drop dispatch by availability, skills and location, with a map of workers, routes and customers. - **Field service CRM:** Customer database, tasks, opportunities, notes and an events calendar, plus a customer portal for requesting jobs and downloading reports. - **Custom forms and job management:** Custom forms per job type and job search, with online booking forms customers can use. - **Inventory and contracts:** Parts tracked across depots and vehicles with serial numbers and minimum-quantity alerts, plus service contract management. - **Quotes, invoices and payments:** Built-in quotation and invoicing, a payment processing module, and connectors to accounting tools. ## Good for - Small teams that want per-user billing and no contract - Businesses in 23 supported languages and many countries - Teams that want route optimization at a published price ## Worth knowing - Route Optimization is not part of the Standard plan. - Billing is per user login, collected monthly in advance; the pricing page says all sales are final and there is no refund on cancellation. - One free administrator account is included only with at least one paid mobile worker account. - A euro price view is also available on the pricing page; the dollar prices are the ones recorded here. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 12, 2026. Synchroteam is per-user field service software at $39 a user billed annually, with a 14-day trial that needs no card. Route Optimization is left out of the Standard plan, there is no refund on cancelling, and there are only two integrations listed. - **Value for money: C.** $39 a user billed annually ($49 monthly) sits above the category's $35 cheaper-quarter line and well under the $99 dearer-quarter line. - **Free plan and trial: C.** A 14-day trial with no credit card, and no free plan after it. - **Features: C.** Scheduling, dispatch and a mobile app are covered, but Route Optimization isn't in Standard and it needs Premium at $64. - **Ease of use: C.** No store rating on record, with a setup of customers, job types and users to do first. - **Platforms and integrations: B.** Web plus iPhone and Android apps, with 2 integrations listed and no desktop app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Synchroteam's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. The pricing page came back with no readable text, so the figures come from the listing. ## Where it stands among field service apps - Synchroteam's GPA of 2.2 is higher than 32 of the 55 other field service apps we grade, and level with 8. - It stands best on platforms and integrations (B, above 3 of 55) and worst on features (C, above 1). - Its paid plans start at $39 a month for each person, against a middle price of $49 for the category: 11 of the 36 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 4 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/field-service ## Keep it, or make your own? **Keep it.** The plain part of Synchroteam you could make: job scheduling, quotes and estimates, invoicing, inventory and time tracking. What surrounds it you could not. The 3 things listed below take a company, not a weekend. It costs $468 a year. - You could make: Job scheduling, quotes and estimates, invoicing, inventory and time tracking: an app builder makes these well. - You could not: A real app for iOS and Android. Something home-made would be a web page. - You could not: It is priced for each person, which means accounts and billing for a team. - You could not: It plugs into other products, QuickBooks Online and Zapier among them, and has an API. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with QuickBooks Online, Zapier **Tags:** Job scheduling, Quotes and estimates, Invoicing, Inventory, Time tracking, Public API ## Alternatives - [Skedulo](https://toolgpa.com/tools/skedulo): Scheduling and mobile platform for field visits and shift work. [Compare](https://toolgpa.com/compare/skedulo-vs-synchroteam) - [Praxedo](https://toolgpa.com/tools/praxedo): Cloud field service software for teams of 5 to 500 technicians. [Compare](https://toolgpa.com/compare/praxedo-vs-synchroteam) - [Joblogic](https://toolgpa.com/tools/joblogic): Job management and compliance software for UK service contractors. [Compare](https://toolgpa.com/compare/joblogic-vs-synchroteam) - [ServiceM8](https://toolgpa.com/tools/servicem8): Job management for trades, priced by jobs a month, not users. [Compare](https://toolgpa.com/compare/servicem8-vs-synchroteam) - [Workiz](https://toolgpa.com/tools/workiz): Field service software with a built-in phone system and AI answering. [Compare](https://toolgpa.com/compare/synchroteam-vs-workiz) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.synchroteam.com/pricing.php - https://www.synchroteam.com/ - https://www.synchroteam.com/mobile.php - https://www.synchroteam.com/product-tour-plan-dispatch.php Page: https://toolgpa.com/tools/synchroteam Listed by ToolGPA (toolgpa.com).