# Talkroute

> Virtual phone system with call menus, texting and video meetings

Talkroute is a virtual phone system for small businesses with local and toll-free numbers, call menus and extensions, voicemail, business texting and video meetings in one app on desktop, mobile and the web. Plans are a monthly price for a set number of users, numbers and texts, with calling included and extra users at $5 each. An AI receptionist and bulk texting are sold as add-ons.

- **Category:** Business Phone Systems
- **Made by:** Talkroute
- **Website:** https://talkroute.com
- **Runs on:** Web, macOS, Windows, Linux, iOS, Android
- **Facts last checked:** Oct 17, 2026

## Pricing

Talkroute is a paid product with a free trial, starting at $19 per month for 1 user, plus $5 per additional user.

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 7-day free trial; cancel within 7 days and nothing is charged.

| Plan | Price | What you get |
| --- | --- | --- |
| Basic | $19 per month for 1 user, plus $5 per additional user | 1 phone number, 1 mailbox, 500 texts a month, unlimited calling (reasonable use), forwarding and routing, video meetings, apps and the API. |
| Plus | $39 per month for up to 3 users, plus $5 per additional user | 2 numbers, 3 mailboxes, 2,000 texts a month, a call menu with single-digit extensions, simultaneous ring, live call transfer and business hours. |
| Pro | $59 per month for up to 10 users, plus $5 per additional user | 3 numbers, 10 mailboxes, 5,000 texts a month, unlimited menus, multi-digit extensions, call recording, reporting, Voice Studio and a HIPAA BAA. |
| Enterprise | Custom | For 20+ users, with 10+ numbers, bulk texting and user discounts, an SLA, a dedicated account manager and priority onboarding. |

Read from https://talkroute.com/pricing/ on Oct 17, 2026. Prices change, so confirm with Talkroute before buying.

## Ways to pay less

- **10% off the first year for new clients** (Other savings): A banner on Talkroute's site offers new clients 10% off their first year, with no annual purchase required. Source: https://talkroute.com/pricing/

## Key features

- **Local and toll-free numbers:** Each plan includes 1 to 3 local or toll-free numbers with unlimited calling; more numbers are $5 a month, and US and Canadian numbers port in free.
- **Call menus and extensions:** Plus adds a call menu with single-digit extensions, simultaneous ring and hours of operation; Pro adds unlimited menus and multi-digit extensions.
- **Business texting:** SMS and MMS from the business number, with 500 to 5,000 texts a month included; toll-free numbers register for texting at no charge.
- **Video meetings:** HD video meetings for up to 100 people with screen sharing and in-meeting chat, included free with every phone plan for a limited time.
- **Call recording and reporting:** Pro adds call recording, scheduled call forwarding, reporting and five professionally voiced greetings from Voice Studio.
- **AI Receptionist:** A beta add-on that answers calls 24/7, books appointments, takes messages and writes call summaries and transcripts.

## Good for

- Small businesses that want one price for a few users
- Teams that want call menus and extensions without desk phones
- Linux users, since Talkroute ships a Linux desktop app

## Worth knowing

- The pricing page shows monthly prices only; it says annual plans save money but gives no annual prices.
- Call recording, reporting and a HIPAA business associate agreement need the Pro plan.
- Texting from local numbers needs registration: $19 once on Basic or $15 on Plus, plus $1.50 a month on Basic.
- The AI Receptionist (beta) starts at $39 a month plus $0.40 per AI minute, and bulk texting at $55 a month; both need a phone plan.

## ToolGPA grades

**GPA: 2.6 out of 4**, graded Oct 17, 2026. Talkroute is a simple virtual phone system with call menus, texting and video meetings, and it's one of the few with a Linux app. Five people on Plus pay $49 a month, under $10 each. But call recording waits for Pro, and Zapier is the only integration.

- **Value for money: B.** Plus is $39 a month for 3 users plus $5 for each extra, so $49 for five, about $9.80 a head, inside this category's cheaper quarter ($14). Those are monthly prices. On your own, Basic is $19.
- **Free plan and trial: C.** A 7-day free trial: cancel inside the 7 days and nothing is charged. No free plan.
- **Features: C.** Local and toll-free numbers, call menus and extensions, texting, voicemail and video meetings for 100. It covers the basics, but recording and reporting need Pro, texts are capped (2,000 a month on Plus), and the AI receptionist is in beta.
- **Ease of use: C.** No App Store rating on record. There's a call menu and extensions to set up, and local numbers need texting registration first.
- **Platforms and integrations: A.** Web, Mac, Windows, Linux, iPhone and Android, which few here match, plus an API. Zapier is the only listed integration.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Talkroute's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- Talkroute's GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade, and level with 2.
- It stands best on platforms and integrations (A, above 9 of 19) and worst on features (C, above 0).
- Its paid plans start at $19 a month, against a middle price of $19 for the category: 8 of the 16 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace Talkroute you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade. It costs $228 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: Video calls.
- You could not: Texts from a business number, registered with the carriers.
- You could not: Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- You could not: It plugs into other products, Zapier among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Zapier

**Tags:** Business phone line, Business texting, Video calls, AI features, Public API

## Alternatives

- [Grasshopper](https://toolgpa.com/tools/grasshopper): Virtual business number on your own phone, priced per account. [Compare](https://toolgpa.com/compare/grasshopper-vs-talkroute)
- [Unitel Voice](https://toolgpa.com/tools/unitel-voice): Virtual phone system for small US businesses with flat monthly plans. [Compare](https://toolgpa.com/compare/talkroute-vs-unitel-voice)
- [800.com](https://toolgpa.com/tools/800-com): Toll-free, vanity and local business numbers with texting and AI. [Compare](https://toolgpa.com/compare/800-com-vs-talkroute)
- [Ooma Office](https://toolgpa.com/tools/ooma-office): Small business phone system with a virtual receptionist, no contract. [Compare](https://toolgpa.com/compare/ooma-office-vs-talkroute)
- [Quo](https://toolgpa.com/tools/quo): Business phone app for calls and texts on shared team numbers. [Compare](https://toolgpa.com/compare/quo-vs-talkroute)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 17, 2026:

- https://talkroute.com/pricing/

Page: https://toolgpa.com/tools/talkroute
Listed by ToolGPA (toolgpa.com).