# TeamViewer

> Remote access and IT support, free for personal use only

TeamViewer Remote lets you control a computer from another device to fix a problem or reach your files, with apps for Windows, macOS, Linux, iOS, Android and ChromeOS and a web app. It is mainly for IT and help desk support of other people's computers, sold as yearly licences by the number of unattended devices and users. The free version is for personal use only, such as helping family or reaching your own PC.

- **Category:** Remote Desktop
- **Made by:** TeamViewer Germany GmbH
- **Website:** https://www.teamviewer.com
- **Runs on:** Web, Windows, macOS, Linux, iOS, Android
- **Facts last checked:** Oct 18, 2026

## Pricing

TeamViewer has a free plan. Paid plans start at $619.99 per year (Business, as an in-app purchase on the US App Store).

- **Pricing model:** Free plan
- **Free plan:** Free for personal use only: helping friends and family and reaching your own devices. Commercial use needs a paid licence.
- **Free trial:** 14-day trial of a commercial plan.

| Plan | Price | What you get |
| --- | --- | --- |
| Free (personal use) | $0 | For non-commercial use only: remote help for friends and family and access to your own computers, phones and tablets. |
| Business | $619.99 per year, as an in-app purchase in the iOS app | One licensed user, one connection at a time and up to 200 managed devices, with 25 AI credits a month. Price read on the US App Store. |

Read from https://apps.apple.com/us/app/teamviewer-remote-control/id692035811 on Oct 18, 2026. Prices change, so confirm with TeamViewer before buying.

## Ways to pay less

- **30% off for nonprofits and education** (Nonprofit): Registered nonprofit and educational organizations that apply through TeamViewer's form get a 30% discount. Source: https://www.teamviewer.com/en-us/global/nonprofit-discount/

## Key features

- **Attended and unattended access:** Connect to any number of devices when someone at the other end accepts, or to a set number of managed devices without anyone present, depending on the licence.
- **File transfer and remote printing:** Send and queue files between devices and print documents from the remote computer to your local printer.
- **Wake-on-LAN and black screen:** Power on a remote computer, block local keyboard and mouse input, and black out its screen while you work on it.
- **Session recording and switch sides:** Record and replay sessions, and swap who controls whom during a session. Custom branding of support sessions comes with paid licences.
- **TeamViewer AI:** Business includes 25 AI credits a month, one per support session, for AI-guided troubleshooting and written session summaries.
- **Mobile device support add-on:** An add-on to reach and support Android devices and share the screen of iPhones and iPads, alongside desktop-to-desktop connections.

## Good for

- Helping friends and family with computer problems at no cost
- IT staff and help desks supporting employees' or customers' computers
- Small businesses that need unattended access to up to 200 devices
- Organizations that connect remote support to ServiceNow, Jira or Intune

## Worth knowing

- TeamViewer's website shows prices by visitor location and could not be read in US dollars; Remote Access, Premium and Corporate prices are missing here.
- The free version is for personal use only; any business or work use needs a paid licence, which TeamViewer offers to trial for 14 days.
- Licences are billed yearly and cap the number of managed devices and simultaneous connections, e.g. one connection at a time on Business.
- Supporting phones and tablets is a paid add-on; for iPhones and iPads it is screen sharing rather than control.

## ToolGPA grades

**GPA: 2.6 out of 4**, graded Oct 18, 2026. TeamViewer is the name most people know: free for helping your mum or reaching your own PC, with apps for every computer and phone and ties to ServiceNow, Jira and Intune. Work use is another story. The only dollar price we could read is Business at $619.99 a year for one user, and phones need a paid add-on.

- **Value for money: D.** $619.99 a year for Business, one licensed user and up to 200 managed devices, is the only dollar price on record: it's the in-app purchase on the US App Store. For one technician doing the same job, Zoho Assist, Splashtop and LogMeIn Resolve's Starter all cost less. Its other plans couldn't be read in dollars.
- **Free plan and trial: B.** Free for personal use, with no cap on record for helping friends and family or reaching your own computers, phones and tablets. That's a plan one person can live on. Any work use needs a licence, which you can trial for 14 days.
- **Features: C.** Attended and unattended access, file transfer, remote printing, Wake-on-LAN, black screen, session recording and AI summaries. The gaps it lists itself: phones and tablets need a paid add-on, iPhones and iPads only share their screen, and Business allows one connection at a time.
- **Ease of use: B.** 4.67 from 44,790 App Store ratings, just short of our A line. The person at the other end accepts and you're in, so there's not much to learn.
- **Platforms and integrations: A.** Web, Windows, Mac, Linux, iPhone and Android, with an API and connections to Intune, ServiceNow, Jira, Salesforce, Zendesk, Microsoft Teams and Google Meet. That's everything we look for.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from TeamViewer's own pages and its App Store listing on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among remote desktop apps

- TeamViewer's GPA of 2.6 is higher than 7 of the 15 other remote desktop apps we grade, and level with 2.
- It stands best on platforms and integrations (A, above 13 of 15) and worst on value for money (D, above 0).
- Its paid plans start at $51.67 a month when paid by the year, against a middle price of $10 for the category: 10 of the 10 others that charge start lower.
- On features, ease of use and platforms it scores 3.0 out of 4. 2 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/remote-access

## Keep it, or make your own?

**Keep it.** To replace TeamViewer you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. It costs $619.99 a year.

- You could not: A fast, secure link to another computer through any network.
- You could not: Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- You could not: It plugs into other products, Microsoft Intune, ServiceNow and Freshworks among them, and has an API.
- You could not: End-to-end encryption done properly.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: Sharing with other people, which means accounts and invitations.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.7 out of 5 from 44,790 ratings in the United States, read Oct 18, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id692035811

## Works with

Microsoft Intune, ServiceNow, Freshworks, Jira, Salesforce, Zendesk, Microsoft Teams, Google Meet

**Tags:** Remote desktop, End-to-end encrypted, AI features, Public API

## Alternatives

- [AnyDesk](https://toolgpa.com/tools/anydesk): Remote desktop app, free for personal use, licensed for business. [Compare](https://toolgpa.com/compare/anydesk-vs-teamviewer)
- [Splashtop](https://toolgpa.com/tools/splashtop): Remote access to your own computers, plus separate IT support plans. [Compare](https://toolgpa.com/compare/splashtop-vs-teamviewer)
- [RustDesk](https://toolgpa.com/tools/rustdesk): Open-source remote desktop you can run on your own server. [Compare](https://toolgpa.com/compare/rustdesk-vs-teamviewer)
- [LogMeIn Resolve](https://toolgpa.com/tools/goto-resolve): Remote support and device management for IT teams, by endpoint. [Compare](https://toolgpa.com/compare/goto-resolve-vs-teamviewer)
- [Zoho Assist](https://toolgpa.com/tools/zoho-assist): Remote support and unattended access for help desks and IT teams. [Compare](https://toolgpa.com/compare/teamviewer-vs-zoho-assist)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://www.teamviewer.com/en-us/pricing/overview/
- https://apps.apple.com/us/app/teamviewer-remote-control/id692035811
- https://www.teamviewer.com/en-us/solutions/roles/personal-use/
- https://www.teamviewer.com/en-us/global/nonprofit-discount/

Page: https://toolgpa.com/tools/teamviewer
Listed by ToolGPA (toolgpa.com).