# Telebroad review (2026): is it worth $24.95 a month per user?

> Cloud business phone system with call center included in every seat

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Telebroad is a US cloud phone system that bundles voice, a cloud call center, person-to-person texting, team chat and fax into one per-user price, with no contract. The per-user rate falls as the headcount rises. AI receptionist and call intelligence are optional add-ons.

- **Category:** Business Phone Systems
- **Made by:** Telebroad (since 2006)
- **Website:** https://www.telebroad.com
- **Runs on:** Web, iOS, Android
- **Who should skip it:** Pricey if you're a small team, at $35.95 a user for 3 to 20 people.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Telebroad is a paid product, starting at $24.95 per user / month at 60-120 users ($39.95 for 1-2 users).

- **Pricing model:** Paid
- **Free plan:** None.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Freedom, 1-2 users | $39.95 per user / month, no contract | Every feature included: unlimited US and Canada calling, call center, apps and P2P texting. |
| Freedom, 3-20 users | $35.95 per user / month, no contract | Same features at a lower rate; the page calls this its most popular business tier. |
| Freedom, 20-60 users | $29.95 per user / month, no contract | Same features at a high-volume rate. |
| Freedom, 60-120 users | $24.95 per user / month, no contract | Same features at enterprise-scale pricing. |
| Freedom, 120+ users | Custom | Custom pricing quoted for the size of the team. |

Read from https://www.telebroad.com/pricing/ on Nov 13, 2026. Prices change, so confirm with Telebroad before buying.

## Key features

- **Full phone system per seat:** Each seat includes unlimited US and Canada calling, auto-attendants and IVR, voicemail-to-email, one direct number and a team intercom.
- **Cloud call center included:** Queues and ACD, call recording, monitor, whisper and barge, real-time dashboards and historical reports come with every user, with no separate plan.
- **Teleconsole app:** One app for calls, texts, voicemail, fax and team chat, with apps listed for desktop, web, iOS and Android.
- **AI Receptionist:** Automated voice agents that answer, route callers and take messages. Billed by the minute, plus a user line for each agent.
- **AI Call Intelligence:** Call summaries, sentiment analysis and searchable transcripts, which can be switched on only for the users who need them.
- **CRM integrations and API:** Click-to-call and call logging in Salesforce, HubSpot and Zoho, plus REST APIs and webhooks for developers.

## Good for

- Small and mid-size US teams that want one per-user price covering call center features
- Businesses that want month-to-month service and help moving existing numbers

## Worth knowing

- Included texting is person-to-person with fair-use limits; bulk SMS is $0.0125 per segment and MMS $0.03 per message.
- AI Receptionist is $0.20 per minute plus a user line each, and AI Call Intelligence is $12 per user per month.
- International calls are billed by destination; Number Reputation (spam-label removal) is $250 per campaign per month.
- The 120+ user tier has no published price, and the per-user rates shown are for the US.

## ToolGPA grades

**GPA: 1.8 out of 4**, graded Nov 13, 2026. Telebroad is a cloud phone system with a call center included in every seat, from $24.95 a user for 60 to 120 users. A team of five pays $35.95 a user, and AI and international calling cost extra.

- **Value for money: D.** $39.95 a user for 1 to 2 users and $35.95 for 3 to 20, against $19 in the middle of the category. Even $24.95 only applies to 60 to 120 users.
- **Free plan and trial: F.** No free plan and no free trial, though the page says there is no contract.
- **Features: B.** Full phone system, call center, apps, texting, an AI receptionist, call intelligence and CRM links in every seat. Bulk texting and AI are extra.
- **Ease of use: C.** No store rating on record. It's a full system with an admin center to set up.
- **Platforms and integrations: B.** Web, iOS and Android, with Salesforce, HubSpot and Zoho.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Telebroad's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- Telebroad's GPA of 1.8 is higher than 12 of the 77 other business phone systems we grade, and level with 15.
- It stands best on features (B, above 54 of 77) and worst on free plan and trial (F, above 0).
- Its paid plans start at $24.95 a month for each person, against a middle price of $19 for the category: 37 of the 49 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. 10 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace Telebroad you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 50 of the 77 other business phone systems grade higher. It costs $299.40 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: Fax numbers connected to the phone network.
- You could not: Texts from a business number, registered with the carriers.
- You could not: Speech turned into text you can trust.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, Salesforce, HubSpot and Zoho among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Salesforce, HubSpot, Zoho

**Tags:** Business phone line, Business texting, Online fax, AI features, Transcription, Public API

## Alternatives

- [Nextiva](https://toolgpa.com/tools/nextiva): Business phone, texting and video with an optional AI receptionist. [Compare](https://toolgpa.com/compare/nextiva-vs-telebroad)
- [RingCentral](https://toolgpa.com/tools/ringcentral): Cloud phone system with texting, fax, video meetings and team chat. [Compare](https://toolgpa.com/compare/ringcentral-vs-telebroad)
- [8x8](https://toolgpa.com/tools/8x8): Cloud phone system with team chat, meetings and a receptionist console. [Compare](https://toolgpa.com/compare/8x8-vs-telebroad)
- [Dialpad](https://toolgpa.com/tools/dialpad): AI business phone with live call transcripts and call summaries. [Compare](https://toolgpa.com/compare/dialpad-vs-telebroad)
- [Ooma Office](https://toolgpa.com/tools/ooma-office): Small business phone system with a virtual receptionist, no contract. [Compare](https://toolgpa.com/compare/ooma-office-vs-telebroad)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://www.telebroad.com/pricing/
- https://www.telebroad.com/
- https://www.telebroad.com/integrations/
- https://www.telebroad.com/apps/

Page: https://toolgpa.com/tools/telebroad
Listed by ToolGPA (toolgpa.com).