# TextUs review (2026): is it worth $299 a month? > Business texting for recruiting, sales and customer teams Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. TextUs is a business texting platform used by staffing, recruiting, workforce and customer teams. It covers SMS and MMS messaging, campaigns, automation, keywords and an inbox, with direct integrations for ATS and CRM systems. Pricing is a single published plan plus custom enterprise terms. - **Category:** SMS & Chat Marketing - **Made by:** TextUs - **Website:** https://textus.com - **Runs on:** Web - **Who should skip it:** Pricey if you text fewer than a few thousand messages: $299 a month is the floor. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, TextUs is a paid product, starting at $299 per month, 12-month term. - **Pricing model:** Paid - **Free plan:** None. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Pro | $299 per month, 12-month term, up to 5,000 messages | 5,000 messages and 5 phone numbers a month. Extra messages $0.02 each, extra numbers $49 a month, with a Smart Delivery Suite. | | Enterprise | Custom | Custom volume pricing, a named Customer Success Manager, short-code and RCS Branded Sender eligibility. Sold through sales. | Read from https://textus.com/pricing on Nov 12, 2026. Prices change, so confirm with TextUs before buying. ## Key features - **Campaigns and automation:** SMS and MMS broadcasts, automated campaigns and keywords, with an AI Rewrite tool inside the Smart Delivery Suite on the Pro plan. - **Inbox:** A shared inbox for one-to-one conversations, which the platform pages position for recruiters, sales reps and customer teams. - **ATS and CRM integrations:** Direct integrations cover Salesforce, HubSpot and applicant systems such as Bullhorn, Greenhouse and Workday, plus Zapier. - **WhatsApp messaging:** WhatsApp messaging is offered as a beta add-on to the Pro plan at $49 per user per month. - **Developer tools and mobile app:** The platform menu lists developer tools and a TextUs mobile app alongside the web inbox. ## Good for - Staffing and recruiting teams texting candidates and employees - Teams that need ATS or CRM integrations - Operations that send several thousand texts a month ## Worth knowing - Every agreement starts with a 12-month term; month-to-month plans are not offered, though monthly billing is available on a 12-month commitment. - Messages are bought as credits: a standard text is 1 credit, longer or emoji texts use more, and MMS uses 3. - Overage past what you bought is billed at $0.05 per message. - Pro includes email and ticket support; a named Customer Success Manager is Enterprise only. ## ToolGPA grades **GPA: 1.6 out of 4**, graded Nov 12, 2026. TextUs is business texting used by staffing, recruiting and workforce teams, with direct connections to ATS and CRM systems. It has one published plan at $299 a month on a 12-month term, which is several times what most texting tools charge. There is no trial on record, and a named success manager is Enterprise only. - **Value for money: D.** $299 a month on a 12-month term for 5,000 messages and 5 numbers. The category's dearest tenth starts at $112, and extra messages cost $0.02 each. - **Free plan and trial: F.** No free plan and no trial on record, and no month-to-month option. - **Features: C.** Texting, campaigns, automation, keywords and an inbox, with Bullhorn, Workday and Greenhouse links. Narrower than it looks: built for staffing, and the listing shows credit rules, not other uses. - **Ease of use: C.** No store rating on record. A web inbox with a mobile app page, plus integrations to connect to your ATS. - **Platforms and integrations: B.** Web, with a mobile app page and Salesforce, HubSpot, Bullhorn, Workday, Greenhouse and Zapier. These are ToolGPA's own grades. Graded from this listing, whose facts were read from TextUs's own pages on 12 November 2026. Its pricing page showed no price in the text our reader got, so the listing's $299 wasn't re-checked. Not based on using the product, and shorter than our full reviews. ## Where it stands among SMS and chat marketing tools - TextUs's GPA of 1.6 is higher than 0 of the 31 other SMS and chat marketing tools we grade, and level with 2. - It stands best on platforms and integrations (B, above 5 of 31) and worst on free plan and trial (F, above 0). - Its paid plans start at $299 a month, against a middle price of $38.25 for the category: 19 of the 19 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/chat-marketing ## Keep it, or make your own? **Keep it.** To replace TextUs you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 29 of the 31 other SMS and chat marketing tools grade higher. It costs $3,588 a year. - You could not: Texts to thousands of numbers, registered with the carriers. - You could not: One mailbox that several people work at once. - You could not: Email sent in volume that still reaches the inbox. - You could not: The WhatsApp Business API, which Meta opens only through approved partners. - You could not: Texts from a business number, registered with the carriers. - You could not: It plugs into other products, Salesforce, HubSpot and Bullhorn among them, and has an API. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Salesforce, HubSpot, Bullhorn, Workday, Greenhouse, Zapier **Tags:** Business texting, SMS marketing, Shared inbox, Marketing automation, WhatsApp messaging, Public API ## Alternatives - [Heymarket](https://toolgpa.com/tools/heymarket): Shared inbox for business texting and email. [Compare](https://toolgpa.com/compare/heymarket-vs-textus) - [SimpleTexting](https://toolgpa.com/tools/simpletexting): SMS marketing and two-way texting priced by monthly message credits. [Compare](https://toolgpa.com/compare/simpletexting-vs-textus) - [EZ Texting](https://toolgpa.com/tools/ez-texting): SMS, MMS and RCS marketing for US and Canadian businesses. [Compare](https://toolgpa.com/compare/ez-texting-vs-textus) - [Sakari](https://toolgpa.com/tools/sakari): SMS marketing and two-way texting with a dedicated number. [Compare](https://toolgpa.com/compare/sakari-vs-textus) - [SlickText](https://toolgpa.com/tools/slicktext): SMS marketing with workflows and popups, every feature on every plan. [Compare](https://toolgpa.com/compare/slicktext-vs-textus) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://textus.com/pricing - https://textus.com - https://textus.com/mobile-app Page: https://toolgpa.com/tools/textus Listed by ToolGPA (toolgpa.com).