# Ticketsolve review (2026): is it worth it?

> Box office, CRM and fundraising platform for UK and Irish venues

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Ticketsolve is a cloud box office and ticketing platform for theatres, arts centres, festivals, museums and visitor attractions. One licence covers ticketing, marketing, CRM, fundraising and data dashboards. It names clients across the UK and Ireland and a community of more than 400 organisations.

- **Category:** Event Ticketing
- **Made by:** Ticketsolve
- **Website:** https://ticketsolve.com
- **Runs on:** Web
- **Who should skip it:** Not for you if you want a price before a sales call.
- **Facts last checked:** Nov 13, 2026

## Pricing

Ticketsolve's current pricing could not be confirmed from its own site.


## Key features

- **Ticketing and box office:** Sell online, on site or on the go, including memberships and annual passes.
- **CRM and marketing:** Segment audiences and run automated campaigns.
- **Fundraising:** Donation prompts and Gift Aid tools sit inside the system.
- **TS Pay and TS Protect:** Integrated payments and an optional ticket protection product.
- **Event Hub:** Pre-show add-ons and merchandise upsells.
- **Data and insights:** Real-time dashboards for the whole organisation.

## Good for

- Theatres and multi-venue groups
- Arts centres and museums
- Festivals with large on-sale spikes

## Worth knowing

- The pricing page says one licence covers unlimited users, events and customers, but gives no figure.
- Event Hub and Postcode Lookup are described as optional extras.
- Onboarding, migration and 24/7 support are said to be included in the ongoing charge.

## ToolGPA grades

**GPA: 1.8 out of 4**, graded Nov 13, 2026. Ticketsolve is a box office, CRM and fundraising system for theatres and arts venues, with one licence for unlimited users, events and customers. The pricing page gives no figure, there is no trial, and the listing shows no integrations.

- **Value for money: C.** The pricing page says one licence covers unlimited users, events and customers but gives no figure.
- **Free plan and trial: F.** No free plan and no trial on the listing.
- **Features: B.** Box office, memberships, CRM, Gift Aid, payments and dashboards cover a venue's job. Event Hub and Postcode Lookup are extras.
- **Ease of use: C.** No store rating on record. A venue has its box office and data to set up.
- **Platforms and integrations: C.** Web only on the listing, with no integrations named.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Ticketsolve's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among event ticketing platforms

- Ticketsolve's GPA of 1.8 is higher than 7 of the 79 other event ticketing platforms we grade, and level with 15.
- It stands best on features (B, above 30 of 79) and worst on free plan and trial (F, above 0).

The category's chart of price against score: https://toolgpa.com/charts/event-ticketing

## Keep it, or make your own?

**Keep it.** The plain part of Ticketsolve you could make: reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 57 of the 79 other event ticketing platforms grade higher.

- You could make: Reports: an app builder makes this well.
- You could not: Selling tickets and checking them at the door.
- You could not: Connections that pull numbers from dozens of other services.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

**Tags:** Ticketing, Dashboards, Reports

## Alternatives

- [Tessitura](https://toolgpa.com/tools/tessitura): CRM, ticketing and fundraising for arts and culture. [Compare](https://toolgpa.com/compare/tessitura-vs-ticketsolve)
- [Audience View](https://toolgpa.com/tools/audience-view): Ticketing and audience software for theaters, venues and campuses. [Compare](https://toolgpa.com/compare/audience-view-vs-ticketsolve)
- [PatronManager](https://toolgpa.com/tools/patronmanager): Ticketing and CRM for arts organizations, built on Salesforce. [Compare](https://toolgpa.com/compare/patronmanager-vs-ticketsolve)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://ticketsolve.com/
- https://ticketsolve.com/pricing

Page: https://toolgpa.com/tools/ticketsolve
Listed by ToolGPA (toolgpa.com).
