# Toky review (2026): is it worth $20 a month, billed yearly? > Cloud phone system for small teams and call centers Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Toky is a cloud phone system priced per agent, with numbers in dozens of countries, IVR phone trees, call queues, SMS and a power dialer. It connects to CRMs and help desks, and runs in a browser, on desktop and on mobile. - **Category:** Business Phone Systems - **Made by:** Toky - **Website:** https://toky.co/en - **Runs on:** Web, macOS, Windows, Linux, iOS, Android - **Who should skip it:** Skip it if you want a trial before paying, as the pricing page states none. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Toky is a paid product, starting at $20 per agent / month, billed annually ($25 billed monthly). - **Pricing model:** Paid - **Free plan:** None. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Entrepreneur | $20 per agent / month, billed annually ($25 billed monthly) | Unlimited inbound calls, SMS, standard integrations and 1 local or toll-free US or Canada number. From 1 agent. | | Business | $25 per agent / month, billed annually ($35 billed monthly) | Adds Salesforce, unlimited call recordings, full reports and API access. From 3 agents. | | Enterprise | Custom | SIP trunking, bring your own carrier, dialer bot, priority support and an account manager. | Read from https://toky.co/en/pricing on Nov 12, 2026. Prices change, so confirm with Toky before buying. ## Ways to pay less - **Save with annual billing** (Annual discount): The pricing page shows $20 and $25 per agent a month when billed annually, against $25 and $35 billed monthly. Source: https://toky.co/en/pricing ## Key features - **Phone numbers:** Local, toll-free and SMS-capable numbers in the countries listed on the pricing page; US numbers are $4.00 a month each. - **IVR and call queues:** Phone trees, office hours, call queues, call forwarding and ring strategies such as round robin and ring all. - **Dialing and monitoring:** A power dialer, call monitoring and voicemail drop; on Entrepreneur these are billed per use, on Business they are included. - **Apps:** A web dialer, desktop apps for Windows, Mac and Linux, and Android and iOS apps. - **CRM integrations:** Connects to HubSpot, Pipedrive, Zoho CRM, Slack, Front and Zapier; Salesforce and Zendesk are premium integrations. - **Reports and API:** Basic reports on every plan, full reports and API access on Business, and a developer API for custom integrations. ## Good for - Small teams that want a low per-agent price and a one-agent start - Teams selling or supporting customers in several countries - Businesses that run their CRM in HubSpot, Pipedrive or Zoho ## Worth knowing - Business has a 3-agent minimum, and Salesforce needs that plan. - On Entrepreneur, recordings, voicemail, call monitoring and the power dialer are charged per use, such as $0.003 a minute for recordings. - Outbound calls are billed per minute from a prepaid balance, starting at $0.0111 a minute to landlines. - The pricing page states no free trial. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 12, 2026. Toky is a cloud phone system for small teams and call centers, from $20 per agent a month on annual billing. But outbound calls, recordings, voicemail and the power dialer are billed per use on the entry plan, Salesforce and API access need Business at 3 agents or more, and the pricing page states no trial. - **Value for money: C.** $20 per agent a month billed annually, $25 monthly. That is about the category middle of $19, and metered extras come on top. - **Free plan and trial: F.** The pricing page states no free trial and no free plan. - **Features: C.** Numbers, IVR, queues, dialing, monitoring, CRM links, reports and an API. On Entrepreneur recordings cost $0.003 a minute, and voicemail, monitoring and the dialer are charged per use. - **Ease of use: C.** No store rating on record. Numbers, queues and CRM links all need setting up. - **Platforms and integrations: A.** Web, Mac, Windows, Linux, iOS and Android, plus HubSpot, Pipedrive, Salesforce, Zoho, Zendesk, Slack, Front and Zapier and an API on Business. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Toky's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - Toky's GPA of 2.0 is higher than 9 of the 44 other business phone systems we grade, and level with 10. - It stands best on platforms and integrations (A, above 27 of 44) and worst on free plan and trial (F, above 0). - Its paid plans start at $20 a month for each person, against a middle price of $19 for the category: 20 of the 32 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 7 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace Toky you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 25 of the 44 other business phone systems grade higher. It costs $240 a year. - You could not: Phone numbers and calls carried over the phone network. - You could not: Phone numbers that change for each visitor so every call is traced to its source. - You could not: Connections to other products, each kept working as those products change. - You could not: Texts from a business number, registered with the carriers. - You could not: Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other. - You could not: It is priced for each person, which means accounts and billing for a team. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with HubSpot, Pipedrive, Salesforce, Zoho CRM, Zendesk, Slack, Front, Zapier **Tags:** Business phone line, Business texting, Call tracking, Workflow automation, Public API ## Alternatives - [CallHippo](https://toolgpa.com/tools/callhippo): Virtual phone system with regional calling plans and a dialer suite. [Compare](https://toolgpa.com/compare/callhippo-vs-toky) - [JustCall](https://toolgpa.com/tools/justcall): Cloud phone and SMS system for sales and support teams. [Compare](https://toolgpa.com/compare/justcall-vs-toky) - [CloudTalk](https://toolgpa.com/tools/cloudtalk): Cloud call center phone system with dialers and AI voice agents. [Compare](https://toolgpa.com/compare/cloudtalk-vs-toky) - [Kixie](https://toolgpa.com/tools/kixie): Calling and texting platform for sales teams that work in a CRM. [Compare](https://toolgpa.com/compare/kixie-vs-toky) - [KrispCall](https://toolgpa.com/tools/krispcall): Cloud phone system with bundled minutes and texts per user. [Compare](https://toolgpa.com/compare/krispcall-vs-toky) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://toky.co/en - https://toky.co/en/pricing - https://toky.co/en/apps Page: https://toolgpa.com/tools/toky Listed by ToolGPA (toolgpa.com).