# TrustMate review (2026): is it worth $23 a month? > Online store and company reviews with invitations and widgets Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. TrustMate collects verified company and product reviews for online stores by sending automated invitations after an order, then shows them in widgets and as Google star ratings. Higher packages add AI hints for reviewers, surveys, a Q&A module and multi-market collection in over 20 languages. - **Category:** Customer Review Tools - **Made by:** TrustMate S.A. - **Website:** https://trustmate.io - **Runs on:** Web - **Who should skip it:** Tight if you send more than 100 invitations a month, as each plan has an invitation cap. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, TrustMate is a paid product with a free trial, starting at $23 per month for 100 invitations (billing term not shown). - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 90-day free trial of TrustPro, 150 invitation emails. | Plan | Price | What you get | | --- | --- | --- | | TrustGO | $23 per month, 100 invitations (billing term not shown) | Company reviews, widgets, Google Stars, reports, instant reviews, a reputation manager and a company profile page. | | TrustBOOST | $47 per month (billing term not shown) | TrustGO plus automated comments, review tagging, all widgets, product reviews, photo and video collection and A/B testing. | | TrustPRO | $103 per month, 2,000 invitations (billing term not shown) | Adds AI dynamic hints, a Q&A module, Google Shopping stars, surveys with NPS and collection across markets. | Read from https://trustmate.io/en/pricing on Nov 13, 2026. Prices change, so confirm with TrustMate before buying. ## Ways to pay less - **Save 18% with annual payment** (Annual discount): The pricing page says choosing annual payment saves 18% against paying monthly. Source: https://trustmate.io/en/pricing ## Key features - **Automated review invitations:** Sends invitations after orders, with instant reviews collected on the order confirmation page. - **Widgets and Google Stars:** Embeddable widgets pass microdata to search engines so star ratings can appear in results. - **TrustCare:** Lets a store talk privately with an unhappy customer while the review stays public. - **AI hints for reviewers:** Suggests talking points while customers write, to produce more detailed reviews; included from TrustPRO. - **Surveys, NPS and Q&A:** Survey and NPS modules and a product Q&A module, available on the top package. - **Store platform connectors:** Plugins for Shopify, WooCommerce, Magento, PrestaShop, Wix, Shoper, IdoSell and BaseLinker. ## Good for - Online stores in Poland and elsewhere in Europe that want verified reviews - Stores selling in several markets that want reviews in many languages ## Worth knowing - The pricing page does not state whether the displayed monthly prices assume annual billing. - Each package has an invitation cap, so volume affects the plan you need. - Product reviews, widgets and A/B testing are not in the entry TrustGO package. - Several modules named in the plans are labelled new or hot, so check current availability. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 13, 2026. TrustMate collects store and product reviews by invitation and shows them in widgets and Google star ratings. Entry is $23 a month for 100 invitations. Product reviews, most widgets and A/B testing sit on dearer plans, and the pricing page doesn't say whether the monthly prices assume annual billing. - **Value for money: C.** TrustGO is $23 a month for 100 invitations, between the $15 cheaper-quarter start and the $29 middle for review tools. Product reviews and A/B testing start at TrustBOOST, $47; surveys and Q&A need $103. - **Free plan and trial: C.** A 90-day free trial of the top package with 150 invitation emails. A card is not mentioned, but there is no free plan after it ends. - **Features: C.** Invitations, widgets, Google Stars, a private chat with unhappy customers and, higher up, surveys, NPS and Q&A. Several modules are labelled new, and the entry plan has no product reviews, all widgets or A/B testing. - **Ease of use: C.** No store rating on record. You install a connector for your shop, set up invitations and widgets, and pick between three packages. - **Platforms and integrations: B.** Plugins for Shopify, WooCommerce, Magento, PrestaShop, Wix, Shoper, IdoSell and BaseLinker, plus a public API. Web only, with no desktop or phone app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from TrustMate's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - TrustMate's GPA of 2.2 is higher than 28 of the 63 other customer review tools we grade, and level with 6. - It stands best on platforms and integrations (B, above 12 of 63) and worst on features (C, above 0). - Its paid plans start at $23 a month, against a middle price of $29 for the category: 19 of the 50 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** The plain part of TrustMate you could make: review collection and surveys. What surrounds it you could not. The 4 things listed below take a company, not a weekend. It costs $276 a year. - You could make: Review collection and surveys: an app builder makes these well. - You could not: Splitting visitors between versions and telling you which won. - You could not: It plugs into other products, Shopify, WooCommerce and Magento among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: Hooks into the device itself: widgets. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Shopify, WooCommerce, Magento, PrestaShop, Wix, BaseLinker, Shoper, IdoSell **Tags:** Review collection, Surveys, AI features, A/B testing, Public API ## Alternatives - [Trusted Shops](https://toolgpa.com/tools/trusted-shops): Trustmark, buyer protection and reviews for online shops. [Compare](https://toolgpa.com/compare/trusted-shops-vs-trustmate) - [eKomi](https://toolgpa.com/tools/ekomi): Transaction-verified customer reviews, quoted by volume. [Compare](https://toolgpa.com/compare/ekomi-vs-trustmate) - [Kiyoh](https://toolgpa.com/tools/kiyoh): Verified customer reviews for Dutch online stores, with Google stars. [Compare](https://toolgpa.com/compare/kiyoh-vs-trustmate) - [Feefo](https://toolgpa.com/tools/feefo): Verified customer reviews for products and services. [Compare](https://toolgpa.com/compare/feefo-vs-trustmate) - [REVIEWS.io](https://toolgpa.com/tools/reviews-io): Product and company reviews for online stores, priced by invites. [Compare](https://toolgpa.com/compare/reviews-io-vs-trustmate) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://trustmate.io/en/pricing Page: https://toolgpa.com/tools/trustmate Listed by ToolGPA (toolgpa.com).