# Verloop.io review (2026): is it worth it? > Conversational AI platform for customer support on chat and voice Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Verloop.io is a customer support platform with AI chatbots, live chat for agents and a voice AI product. It connects to websites, apps, Facebook Messenger, Instagram and WhatsApp. Its help site says it has 60+ integrations and AI tools to help human agents write replies. - **Category:** SMS & Chat Marketing - **Made by:** Verloop.io - **Website:** https://verloop.io - **Runs on:** Web - **Who should skip it:** Skip it if you need a published price, since we found none. - **Facts last checked:** Nov 12, 2026 ## Pricing Verloop.io's current pricing could not be confirmed from its own site. ## Key features - **Conversational AI bots:** Automates frequently asked questions across a website, app, Facebook Messenger, Instagram and WhatsApp; the vendor claims up to 92% of queries resolved without a person. - **Voice AI:** Answers support phone calls with a conversational voice agent. - **Agent assist:** Customer history, quick replies, intelligent routing and AI rewrite, expand, tone and summary tools. - **Dashboards and reports:** Real-time dashboard plus master, outreach and agent performance reports. - **Integrations:** The help site says it has 60+ integrations. ## Good for - Support teams that want a bot to take common questions before human agents - Businesses that serve customers on WhatsApp and Instagram ## Worth knowing - No prices could be read. The main site returned an access-denied error, and the help site does not list plans. - The vendor's help site is the only source read, so product details may lag the current site. - The sign-up flow in the help guide collects a work email, company name and password. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. Verloop is a customer support platform with AI chatbots, live chat for agents and a voice AI product. It connects to websites, Messenger, Instagram and WhatsApp. We could only read its help site, and no prices were published there, so what it costs is unknown. - **Value for money: C.** No prices could be read: the main site returned an access error and the help site lists no plans. Nothing to grade against the category, so it sits at the ordinary C. - **Free plan and trial: F.** No free plan or trial is on record. The help guide shows sign-up with a work email and company name, and that is all. - **Features: C.** AI chatbots, live chat, a voice AI product and AI help for agents. The listing is built from its help site alone, so product detail may lag. - **Ease of use: C.** No store rating on record. Chat flows, agents and channels all have to be set up through its dashboard. - **Platforms and integrations: B.** Web, with Messenger, Instagram, WhatsApp and a claimed 60+ integrations. No apps on record. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Verloop's own pages on 12 November 2026. Only its help site could be read, and no prices were found there. Not based on using the product, and shorter than our full reviews. ## Where it stands among SMS and chat marketing tools - Verloop.io's GPA of 1.8 is higher than 3 of the 31 other SMS and chat marketing tools we grade, and level with 3. - It stands best on platforms and integrations (B, above 5 of 31) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/chat-marketing ## Keep it, or make your own? **Keep it.** To replace Verloop.io you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 25 of the 31 other SMS and chat marketing tools grade higher. - You could not: An AI model answering your customers from your own help articles. - You could not: The WhatsApp Business API, which Meta opens only through approved partners. - You could not: A chatbot builder hooked into the messaging apps. - You could not: A chat box on your site that reaches you the moment a customer types. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** AI support agent, Chatbots, Live chat, WhatsApp messaging ## Alternatives - [Haptik](https://toolgpa.com/tools/haptik): Enterprise AI agents for customer service on chat, voice and WhatsApp. [Compare](https://toolgpa.com/compare/haptik-vs-verloop) - [Landbot](https://toolgpa.com/tools/landbot): No-code chatbot and AI agent builder for websites and WhatsApp. [Compare](https://toolgpa.com/compare/landbot-vs-verloop) - [SleekFlow](https://toolgpa.com/tools/sleekflow): Shared inbox and AI agents for WhatsApp, social chats, SMS and email. [Compare](https://toolgpa.com/compare/sleekflow-vs-verloop) - [Gupshup](https://toolgpa.com/tools/gupshup): WhatsApp, RCS, SMS and voice messaging with AI agents. [Compare](https://toolgpa.com/compare/gupshup-vs-verloop) - [Chatfuel](https://toolgpa.com/tools/chatfuel): AI chatbots for WhatsApp, Instagram and Facebook with a usage wallet. [Compare](https://toolgpa.com/compare/chatfuel-vs-verloop) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://help.verloop.io/ - https://help.verloop.io/knowledge-base/what-is-verloop-io-2/ - https://help.verloop.io/knowledge-base/creating-your-verloop-io-account-2/ Page: https://toolgpa.com/tools/verloop Listed by ToolGPA (toolgpa.com).