# Vitals review (2026): is it worth $29.99 a month? > One Shopify app bundling reviews, upsells, email, popups and more Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Vitals is a Shopify app that groups more than 40 store tools in one subscription, including product reviews and review request emails, upsells, popups, email marketing, back-in-stock alerts and visitor recordings. The monthly price is set by the number of orders the store had in the last 30 days. - **Category:** Customer Review Tools - **Made by:** Appsolve SRL - **Website:** https://vitals.app - **Runs on:** Web - **Who should skip it:** Skip it if you're not on Shopify, because it runs only there. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Vitals is a paid product with a free trial, starting at $29.99 per month for up to 200 orders. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 7-day free trial on every plan. | Plan | Price | What you get | | --- | --- | --- | | Starter | $29.99 per month for up to 200 orders in 30 days | All 40+ apps, reviews and review request emails, 24/7 live chat support and a free store review call. | | Growth | $79 per month for 201 to 1,000 orders in 30 days | Everything in Starter plus Back in Stock texts, priority support and a store audit and setup call. | | Pro | $179 per month for 1,001 to 5,000 orders in 30 days | Adds app migration and full setup, a dedicated account manager and a monthly performance report. | | Enterprise | $299 per month for 5,001+ orders in 30 days | Everything in Pro plus custom changes done for you. | Read from https://vitals.app/pricing on Nov 13, 2026. Prices change, so confirm with Vitals before buying. ## Ways to pay less - **Free on development stores** (Other savings): Development, partner test and Shopify trial stores get every Vitals app free. Source: https://vitals.app/pricing ## Key features - **Reviews and review requests:** Collect product reviews and send review request emails; it can also import reviews from Judge.me, Loox, Yotpo, Stamped, Growave, Ryviu, AliExpress, Amazon and CSV files. - **Upsells and bundles:** Offer upsells and product bundles from the same subscription, with no limit on widgets. - **Email marketing and popups:** Capture sign-ups with popups and sync them to Klaviyo, Mailchimp or Omnisend. - **Visitor recordings and heatmaps:** Included on every plan alongside push notifications and an order tracker. - **Vitals MCP:** Run the app from Claude, ChatGPT or Shopify Sidekick through its MCP connection. ## Good for - Shopify stores that want to replace several single-purpose apps with one - Small stores whose order volume keeps the bill low ## Worth knowing - Runs only on Shopify. - The plan is chosen by orders in the last 30 days, so the bill rises as the store grows. - Back in Stock texts (SMS) start on the Growth plan. - Reviews are one part of a larger bundle, not a standalone reviews product. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 13, 2026. Vitals bundles more than 40 Shopify tools, reviews among them, in one subscription priced by your orders. Starter is $29.99 a month for up to 200 orders. It's Shopify only, reviews are one part of a bigger package, and the bill rises as your orders do. - **Value for money: C.** Starter is $29.99 a month for up to 200 orders, near the category's $29 middle. Growth is $79, Pro $179 and Enterprise $299. - **Free plan and trial: D.** A 7-day free trial on every plan, and the listing doesn't say if a card is needed. No free plan. - **Features: B.** Reviews and request emails, upsells, popups, email marketing, recordings and a Vitals MCP. It covers the reviews job inside a bigger package. - **Ease of use: C.** No rating on record, and with 40+ tools there's more to switch on and sort out. - **Platforms and integrations: B.** Shopify only, with Klaviyo, Mailchimp, Omnisend, Judge.me, Loox and Yotpo connections. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Vitals's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - Vitals's GPA of 2.2 is higher than 28 of the 63 other customer review tools we grade, and level with 6. - It stands best on features (B, above 34 of 63) and worst on free plan and trial (D, above 21). - Its paid plans start at $29.99 a month, against a middle price of $29 for the category: 28 of the 50 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price. The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** To replace Vitals you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one. It costs $359.88 a year. - You could make: Review collection and popups: an app builder makes these well. - You could not: Newsletters sent to thousands of people that still reach the inbox. - You could not: Texts to thousands of numbers, registered with the carriers. - You could not: Recordings of what each visitor did on your pages. - You could not: It plugs into other products, Klaviyo, Mailchimp and Omnisend among them. - You could not: Hooks into the device itself: widgets. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Klaviyo, Mailchimp, Omnisend, Judge.me, Loox, Yotpo, GemPages, PageFly **Tags:** Review collection, Popups, Email campaigns, Session replay, SMS marketing ## Alternatives - [Judge.me](https://toolgpa.com/tools/judge-me): Product reviews for Shopify stores with a free plan and one paid tier. [Compare](https://toolgpa.com/compare/judge-me-vs-vitals) - [Loox](https://toolgpa.com/tools/loox): Photo and video product reviews with referrals for Shopify stores. [Compare](https://toolgpa.com/compare/loox-vs-vitals) - [Yotpo](https://toolgpa.com/tools/yotpo): Product reviews, photo UGC and loyalty for online stores. [Compare](https://toolgpa.com/compare/vitals-vs-yotpo) - [Okendo](https://toolgpa.com/tools/okendo): Product reviews for Shopify brands, with loyalty, quizzes and surveys. [Compare](https://toolgpa.com/compare/okendo-vs-vitals) - [Stamped](https://toolgpa.com/tools/stamped): Product reviews, Q&A and a loyalty program for online stores. [Compare](https://toolgpa.com/compare/stamped-vs-vitals) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://vitals.app/ - https://vitals.app/pricing Page: https://toolgpa.com/tools/vitals Listed by ToolGPA (toolgpa.com).