# Voipfone review (2026): is it worth £2 a month per user? > UK cloud phone lines billed per user with call-minute bundles Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA. Voipfone is a UK business phone provider, run by iNet Telecoms, that sells hosted voice by the user. Plans range from a pay-per-call Flex line to bundles with 100, 500 or 1,000 UK minutes and an unlimited tier, with no contract. Extras such as queues, IVRs and call recording are priced separately. - **Category:** Business Phone Systems - **Made by:** iNet Telecoms Ltd (since 2004) - **Website:** https://www.voipfone.co.uk - **Runs on:** Web, iOS, Android - **Who should skip it:** Watch out: prices are in pounds and exclude VAT. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Voipfone is a paid product with a free trial, starting at £2 per user / month (Flex), excluding VAT. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 30-day free trial on the 100, 500, 1000 and Unlimited plans. | Plan | Price | What you get | | --- | --- | --- | | Voipfone Flex | £2 per user / month, excluding VAT | No call minutes or phone number included; calls are charged at standard rates and numbers cost £3 each. | | Voipfone 100 | £5 per user / month, excluding VAT | 100 UK landline and mobile minutes per user and one UK number per account. | | Voipfone 500 | £10 per user / month, excluding VAT | 500 UK landline and mobile minutes per user and one UK number per account. | | Voipfone 1000 | £15 per user / month, excluding VAT | 1,000 UK landline and mobile minutes per user and one UK number per account. | | Voipfone Unlimited | £20 per user / month, excluding VAT | Unlimited UK minutes for normal business use; call centers and use with your own PBX are excluded. | Read from https://www.voipfone.co.uk/prices on Nov 13, 2026. Prices change, so confirm with Voipfone before buying. ## Key features - **Included on every plan:** Voicemail, business hours, call diverts, call pickup and a softphone app come with all of the plans. - **Softphone app:** A free softphone for iPhone and Android makes calls from the business number; calls are charged at the usual rates. - **Priced add-ons:** Call groups at £1 each, call queues at £2, IVR menus from £5 each and cloud call recording at £10, all excluding VAT. - **No contract:** All plans are listed as no contract, and the paid plans each start with a 30-day free trial. - **Numbers, SMS and fax:** UK and international numbers, SMS, fax services, and number porting are sold alongside the plans. ## Good for - UK small businesses that want per-user pricing without a contract - Teams that can match each person to a minute bundle ## Worth knowing - Prices are in pounds and exclude VAT; the residential plans on the same page include VAT. - Voipfone Unlimited excludes call centers, telemarketers and resellers, and cannot be used with your own PBX. - Additional UK numbers cost £3 each, and queues, IVRs and call recording are extra. - Only UK numbers are included; international calls are billed by destination. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 13, 2026. Voipfone is a UK cloud phone service billed per user, from £2 for Flex up to £20 for unlimited minutes. Queues, IVRs and call recording cost extra, and prices exclude VAT. - **Value for money: B.** £5 a user a month for 100 minutes and a number, £10 for 500, £15 for 1,000, £20 unlimited. The £5 plan is near the cheapest quarter once converted, and queues, IVRs and recording cost extra. - **Free plan and trial: C.** A 30-day free trial on the 100, 500, 1000 and Unlimited plans. Card terms aren't stated, and there's no free plan. - **Features: C.** Softphone, numbers, SMS and fax on every plan. Queues, IVRs and call recording are extra. - **Ease of use: C.** No store rating on record. There's a softphone and plans to choose and set up. - **Platforms and integrations: B.** Web, iOS and Android, with no integration list on record. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Voipfone's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - Voipfone's GPA of 2.4 is higher than 55 of the 77 other business phone systems we grade, and level with 12. - It stands best on value for money (B, above 61 of 77) and worst on features (C, above 9). - Its paid plans start at about $2.68 a month for each person, against a middle price of $19 for the category: 2 of the 49 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4, and no tool on the category's chart scores higher without costing more. The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace Voipfone you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.4 is higher than 55 of the 77 other business phone systems we grade. It costs $32.16 a year. - You could not: Phone numbers and calls carried over the phone network. - You could not: Fax numbers connected to the phone network. - You could not: Texts from a business number, registered with the carriers. - You could not: A real app for iOS and Android. Something home-made would be a web page. - You could not: It is priced for each person, which means accounts and billing for a team. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Business phone line, Online fax, Business texting ## Alternatives - [Gradwell](https://toolgpa.com/tools/gradwell): UK cloud phone system, Wave, with per-user minute bundles. [Compare](https://toolgpa.com/compare/gradwell-vs-voipfone) - [Yay.com](https://toolgpa.com/tools/yay): UK cloud PBX sold per user in Core, Standard and Premium plans. [Compare](https://toolgpa.com/compare/voipfone-vs-yay) - [VoIPstudio](https://toolgpa.com/tools/voipstudio): Per-user cloud phone system with pay-as-you-go or minute bundles. [Compare](https://toolgpa.com/compare/voipfone-vs-voipstudio) - [NFON](https://toolgpa.com/tools/nfon): European cloud phone system with SIP trunking and a contact center. [Compare](https://toolgpa.com/compare/nfon-vs-voipfone) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.voipfone.co.uk/prices - https://www.voipfone.co.uk/plans/comparison - https://www.voipfone.co.uk/plans/trial - https://www.voipfone.co.uk/services/softphone - https://www.voipfone.co.uk/about Page: https://toolgpa.com/tools/voipfone Listed by ToolGPA (toolgpa.com).