# Vtiger

> All-in-one CRM with a free cloud plan and an open-source edition

Vtiger is a CRM that puts sales, marketing, help desk, projects and inventory in one system, with a shared customer record it calls One View. The cloud product has a free plan for up to 10 users and four paid editions, and cheaper Single App licenses can be mixed in for people who only need one of the five apps. A separate open-source community edition can be downloaded and self-hosted.

- **Category:** CRM Software
- **Made by:** Vtiger (since 2004)
- **Website:** https://www.vtiger.com
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 9, 2026

## Pricing

Vtiger has a free plan. Paid plans start at $12 per user / month, billed annually ($15 billed monthly).

- **Pricing model:** Free plan
- **Free plan:** One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app.
- **Free trial:** 15-day free trial of the paid editions, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| One Pilot | $0 | Up to 10 users and 3,000 records, with contacts, a deal pipeline, email campaigns, basic help desk, tasks and 3 GB of storage. |
| One Growth | $12 per user / month, billed annually ($15 billed monthly) | Up to 15 users and 100,000 records. Adds multiple pipelines, deal playbooks, a customer portal, invoicing and custom dashboards. |
| One Professional | $30 per user / month, billed annually ($42 billed monthly) | Adds forecasting, quotas, lead scoring, live chat, Process Designer and purchase orders. Single App users are $20 ($28 billed monthly). |
| One Enterprise | $42 per user / month, billed annually ($58 billed monthly) | Adds multiple currencies, internal ticketing, work orders and project time tracking. Single App users are $30 ($42 billed monthly). |
| One AI | $50 per user / month, billed annually ($66 billed monthly) | Everything in One Enterprise with predictive and generative AI built in. Single App users are $38 ($50 billed monthly). |

Read from https://www.vtiger.com/pricing/ on Oct 9, 2026. Prices change, so confirm with Vtiger before buying.

## Ways to pay less

- **Lower per-user price with yearly billing** (Annual discount): The pricing page advertises savings of up to 34% for yearly billing. One Professional is $30 per user a month billed annually against $42 billed monthly. Source: https://www.vtiger.com/pricing/
- **Rupee prices shown to buyers in India** (By country): Vtiger's pricing page shows rupees to visitors in India. On Oct 9, 2026, One Growth was ₹840 per user / month billed annually there; the US version of the page, archived on Oct 5, 2026, shows $12. Source: https://www.vtiger.com/pricing/

## Key features

- **One View customer records:** Leads, contacts and organizations carry their full interaction history on one page, with duplicate prevention and idle alerts included in the free plan.
- **Sales pipeline:** Deals move through customizable stages in a kanban view. Multiple pipelines and playbooks start on One Growth; forecasting and quotas on One Professional.
- **Marketing automation:** Email campaigns, autoresponders, web-to-lead forms and landing pages, with monthly send limits of 1,000 emails on the free plan and 20,000 on One Professional.
- **Help desk:** Email-to-case and response and resolution SLAs are in the free plan. A customer portal arrives on One Growth and live web chat on One Professional.
- **Inventory, invoicing and projects:** Invoices and sales orders start on One Growth, and vendors, purchase orders and subscriptions on One Professional. Projects have tasks, Gantt and kanban views.
- **Open-source community edition:** A downloadable edition under the Vtiger Public License, which is based on the Mozilla Public License, with Docker and Linux or Windows server bundles.

## Good for

- Small businesses that want sales, marketing, support and inventory in one system
- Teams of up to 10 starting on a free plan
- Developers who want an open-source CRM to self-host and modify

## Worth knowing

- The free One Pilot plan stops at 10 users and 3,000 records, and One Growth at 15 users and 100,000 records.
- AI features listed under One Growth are marked as a paid Calculus AI add-on at $12 per user a month; One AI has them built in.
- Listed prices exclude local taxes, and One Growth has no Single App license.
- The open-source edition is self-hosted and separate from the cloud plans; Vtiger notes that hosting and upkeep are your cost.

## Works with

Google Workspace, Microsoft Teams, WhatsApp, Zapier, Microsoft Outlook, DocuSign, Mailchimp, QuickBooks

**Tags:** Sales pipeline, Marketing automation, Workflow automation, AI features, Invoicing, Open source, Self-hostable

## Alternatives

- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/vtiger-vs-zoho-crm)
- [SuiteCRM](https://toolgpa.com/tools/suitecrm): Open-source CRM with no per-user license fees. [Compare](https://toolgpa.com/compare/suitecrm-vs-vtiger)
- [Odoo CRM](https://toolgpa.com/tools/odoo-crm): Open-source CRM app from the Odoo business suite. [Compare](https://toolgpa.com/compare/odoo-crm-vs-vtiger)
- [Bitrix24](https://toolgpa.com/tools/bitrix24): Flat-priced CRM with tasks, chat, video calls and a site builder. [Compare](https://toolgpa.com/compare/bitrix24-vs-vtiger)
- [EspoCRM](https://toolgpa.com/tools/espocrm): Open-source CRM you can self-host for free or rent in the cloud. [Compare](https://toolgpa.com/compare/espocrm-vs-vtiger)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 9, 2026:

- https://www.vtiger.com/pricing/
- https://web.archive.org/web/20261005093537/https://www.vtiger.com/pricing/
- https://www.vtiger.com/
- https://www.vtiger.com/open-source-crm/
- https://www.vtiger.com/about/
- https://www.vtiger.com/mobile-crm-app/
- https://www.vtiger.com/integrations/

Page: https://toolgpa.com/tools/vtiger
Listed by ToolGPA (toolgpa.com).