# Yay.com review (2026): is it worth it? > UK cloud PBX sold per user in Core, Standard and Premium plans Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Yay.com is a UK provider of hosted business phone systems, SIP trunks and phone numbers. It sells three per-user plans that differ mainly in the outbound minutes included, with desktop, mobile and browser apps on all of them. Its prices load only after a user count is chosen, so they could not be confirmed here. - **Category:** Business Phone Systems - **Made by:** Yay.com - **Website:** https://www.yay.com - **Runs on:** Web, macOS, iOS, Android - **Who should skip it:** Skip it if you want a price on the page, as it appears only after choosing users. - **Facts last checked:** Nov 13, 2026 ## Pricing Yay.com's current pricing could not be confirmed from its own site. ## Ways to pay less - **Up to 25% off with yearly billing** (Annual discount): The plans page says choosing yearly billing instead of monthly saves up to 25%, with the exact saving varying by plan. Source: https://www.yay.com/plans/ ## Key features - **Core, Standard and Premium plans:** Core includes 100 outbound minutes per user and a free local number; Standard includes 750; Premium has unlimited outbound minutes. Inbound is unlimited on all three. - **Softphone apps:** Desktop, browser and smartphone apps, with the iOS, Android and macOS apps listed on the homepage. - **Call handling:** IVR call menus, call queuing, time-of-day routing, call monitoring and voicemail-to-email, with the more advanced ones on higher plans. - **Number buying and porting:** Business numbers can be bought online or transferred in from another provider. - **No contract:** Pay monthly with no installation or cancellation fees; yearly billing saves up to 25%, according to the plans page. ## Good for - UK sole traders and startups that want a business number with softphone apps - Growing businesses that want to match plans to how much outbound calling each person does ## Worth knowing - Prices appear only after choosing a user count and billing period, and could not be read from the page, so pricing is unverified. - Prices are shown excluding VAT, according to the plans page. - Outbound minutes cap at 100 per user on Core and 750 on Standard; only Premium is unlimited. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 13, 2026. Yay.com is a UK cloud phone system in Core, Standard and Premium plans with apps and no contract. Prices only appear after you pick a user count, and Core and Standard cap outbound minutes. - **Value for money: C.** Prices show only after you choose users and billing period, so it can't be set against the category's $19 middle. They exclude VAT. - **Free plan and trial: F.** No free plan and no free trial is offered on the pages we read. - **Features: C.** Softphone apps, call handling, number buying and porting, and no contract. Outbound minutes cap at 100 a user on Core and 750 on Standard. - **Ease of use: C.** No store rating on record. You choose plans, numbers and users to set up. - **Platforms and integrations: B.** Web, Mac, iOS and Android, with no integrations listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Yay.com's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - Yay.com's GPA of 1.8 is higher than 12 of the 77 other business phone systems we grade, and level with 15. - It stands best on platforms and integrations (B, above 14 of 77) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace Yay.com you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 50 of the 77 other business phone systems grade higher. - You could not: Phone numbers and calls carried over the phone network. - You could not: Texts from a business number, registered with the carriers. - You could not: Apps for macOS, iOS and Android that stay in step with each other. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Business phone line, Business texting ## Alternatives - [Gradwell](https://toolgpa.com/tools/gradwell): UK cloud phone system, Wave, with per-user minute bundles. [Compare](https://toolgpa.com/compare/gradwell-vs-yay) - [Voipfone](https://toolgpa.com/tools/voipfone): UK cloud phone lines billed per user with call-minute bundles. [Compare](https://toolgpa.com/compare/voipfone-vs-yay) - [VoIPstudio](https://toolgpa.com/tools/voipstudio): Per-user cloud phone system with pay-as-you-go or minute bundles. [Compare](https://toolgpa.com/compare/voipstudio-vs-yay) - [NFON](https://toolgpa.com/tools/nfon): European cloud phone system with SIP trunking and a contact center. [Compare](https://toolgpa.com/compare/nfon-vs-yay) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.yay.com/plans/ - https://www.yay.com/plans/core/ - https://www.yay.com/plans/standard/ - https://www.yay.com/plans/premium/ - https://www.yay.com/ Page: https://toolgpa.com/tools/yay Listed by ToolGPA (toolgpa.com).