# Zenoti review (2026): is it worth it? > Booking, POS and operations software for salons, spas and gyms Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Zenoti is a cloud platform for salons, spas, medspas, barbershops and fitness centers, from single sites to franchises. It combines the appointment book, online booking, point of sale, memberships, payroll, inventory and marketing, with optional AI agents such as a phone receptionist. Pricing is quoted per business. - **Category:** Salon, Spa & Studio Booking - **Made by:** Zenoti (since 2010) - **Website:** https://www.zenoti.com - **Runs on:** Web, iOS, Android - **Who should skip it:** Skip it if you want a posted price, as every plan goes through a demo. - **Facts last checked:** Nov 12, 2026 ## Pricing Zenoti's current pricing could not be confirmed from its own site. ## Key features - **Appointment book and online booking:** A scheduling book for providers and rooms, plus an online booking page, social booking and Reserve with Google. - **Point of sale and payments:** Checkout, payment processing, text-to-pay links, gift cards, loyalty rewards, memberships and packages. - **Payroll, commissions and staff:** Employee management, payroll and commission calculation, and staff performance goals sit in the same system. - **Inventory and multi-location tools:** Stock management, resource and room management, and franchise and multi-location controls with cross-location reporting. - **AI agents (Zenoti OS):** Agents for phone answering, lead handling, marketing, scheduling and inventory. The vendor says they require its AI Plus package. - **Zenoti Mobile app:** A staff-facing app for schedules, check-ins, guest records, digital forms and payments, on iOS and Android. ## Good for - Multi-location salon, spa and medspa groups and franchises - Businesses that want booking, POS, payroll and marketing in one system - Fitness centers that also sell spa or salon services ## Worth knowing - No prices are published: every plan is a quote through a demo request, so cost cannot be compared up front. - AI agents need the AI Plus package, and add-ons are priced separately. - Voice, SMS and messaging use is billed by consumption, with optional base packs. - Zenoti Mobile is optimized for tablets larger than 9.5 inches, per the vendor. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. Zenoti is salon, spa and med spa software with booking, point of sale, payroll and inventory across many locations. Every plan is a quote, the AI agents need an extra package, and messaging is billed by use. - **Value for money: C.** No price is published. Every plan is a quote, so cost cannot be set against the $49.90 middle of the category. - **Free plan and trial: F.** No free plan and no trial on record, so you pay before you use it. - **Features: C.** Booking, point of sale, payroll and commissions, inventory and a mobile app. The AI agents need the AI Plus package and add-ons are sold apart. - **Ease of use: C.** No store rating on record. A multi-site business has a long set-up before it works. - **Platforms and integrations: B.** Web plus iOS and Android apps, with one integration listed. The mobile app is tuned for tablets over 9.5 inches. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Zenoti's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among salon, spa and studio booking apps - Zenoti's GPA of 1.8 is higher than 7 of the 33 other salon, spa and studio booking apps we grade, and level with 7. - It stands best on platforms and integrations (B, above 9 of 33) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/service-booking ## Keep it, or make your own? **Keep it.** The plain part of Zenoti you could make: appointment booking, class booking and reports. What surrounds it you could not. The 1 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 19 of the 33 other salon, spa and studio booking apps grade higher. - You could make: Appointment booking, class booking and reports: an app builder makes these well. - You could not: A real app for iOS and Android. Something home-made would be a web page. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Reserve with Google **Tags:** Appointment booking, Class booking, Reports ## Alternatives - [Mindbody](https://toolgpa.com/tools/mindbody): Studio, gym, spa and salon software with a consumer booking app. [Compare](https://toolgpa.com/compare/mindbody-vs-zenoti) - [Vagaro](https://toolgpa.com/tools/vagaro): Booking, payments and marketing for salons, spas and studios. [Compare](https://toolgpa.com/compare/vagaro-vs-zenoti) - [Boulevard](https://toolgpa.com/tools/boulevard): Booking, checkout and marketing for salons, spas and medspas. [Compare](https://toolgpa.com/compare/boulevard-vs-zenoti) - [Mangomint](https://toolgpa.com/tools/mangomint): Salon, spa and medspa software priced per location and user. [Compare](https://toolgpa.com/compare/mangomint-vs-zenoti) - [Fresha](https://toolgpa.com/tools/fresha): Salon and spa booking with a consumer marketplace for new clients. [Compare](https://toolgpa.com/compare/fresha-vs-zenoti) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.zenoti.com/pricing-zenoti - https://www.zenoti.com - https://www.zenoti.com/platform/zenoti-mobile-app - https://www.zenoti.com/company/about-us Page: https://toolgpa.com/tools/zenoti Listed by ToolGPA (toolgpa.com).