# Zigpoll review (2026): is the free plan enough?

> Post-purchase and on-site surveys for Shopify stores

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Zigpoll builds surveys for online stores, including post-purchase attribution questions, exit-intent popups, NPS and email or SMS surveys. It installs on Shopify with one click and also runs on other sites through an embed code or iOS and Android SDKs. AI summaries of responses are included.

- **Category:** Forms & Surveys
- **Made by:** Zigpoll
- **Website:** https://www.zigpoll.com
- **Runs on:** Web
- **Who should skip it:** Tight if you get more than 50 responses a month, as Lite pauses your surveys.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Zigpoll has a free plan, and paid plans start at $29 per month, billed annually ($39 billed monthly).

- **Pricing model:** Free plan
- **Free plan:** Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Lite | $0 | 50 responses a month, 100 emails, 5 SMS, 25 AI analysis credits, unlimited surveys and team members. |
| Standard | $29 per month for 200 responses, billed annually ($39 monthly) | 2,500 emails, 250 SMS, 50 AI credits, white label support and a custom domain. |
| Premium | $59 per month for 350 responses, billed annually ($79 monthly) | 5,000 emails, 500 SMS, 100 AI credits, and API and MCP access. |
| Advanced | $97 per month for 600 responses, billed annually ($129 monthly) | 10,000 emails, 1,000 SMS, 150 AI credits and priority support. |
| Premier | $299 per month, unlimited responses, billed annually ($399 monthly) | Unlimited responses, 50,000 emails, 4,000 SMS, 600 AI credits and a dedicated setup call. |
| Enterprise | Custom | Custom email and SMS volumes, SSO (SAML) and SCIM, a signed DPA, data warehouse sync and managed research. |

Read from https://www.zigpoll.com/pricing on Nov 13, 2026. Prices change, so confirm with Zigpoll before buying.

## Ways to pay less

- **Save 25% with annual billing** (Annual discount): The pricing page says annual billing saves 25% on any paid plan; Standard is $29 a month billed yearly against $39 monthly. Source: https://www.zigpoll.com/pricing

## Key features

- **Attribution surveys:** Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.
- **Several ways to ask:** On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.
- **Shopify tie-in:** Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.
- **AI analysis:** Automatic insights, a survey generator, open-ended response themes, and chat with your data. An MCP server works with Claude and ChatGPT.
- **Survey builder:** NPS, CES and CSAT, ranking, matrix, image and file-upload questions, branching logic, A/B testing and auto-translation.

## Good for

- Shopify stores measuring which channels drive sales
- Teams that want a free plan to start collecting responses
- Stores that survey by email and SMS as well as on-site

## Worth knowing

- The Lite plan stops at 50 responses a month, and surveys pause when the limit is reached.
- Price rises with the monthly response allowance. The pricing page also lists Premium to Scale steps such as Growth at $149 and Scale at $187 a month, billed annually.
- Email and SMS sends have monthly allowances per plan; Lite includes 100 emails and 5 SMS.
- API and MCP access starts on the Premium plan.

## ToolGPA grades

**GPA: 2.2 out of 4**, graded Nov 13, 2026. Zigpoll runs post-purchase, exit-intent and NPS surveys for online stores, with a one-click Shopify install. The free Lite plan stops at 50 responses a month. Price climbs with the response allowance, and API and MCP access start on Premium.

- **Value for money: C.** Standard is $29 a month on yearly billing for 200 responses, between the cheaper quarter and the middle of forms tools. Premium is $59, Advanced $97 and Premier $299.
- **Free plan and trial: C.** Lite is free for good: unlimited surveys and team members, but 50 responses a month and surveys pause at the limit.
- **Features: C.** Attribution questions, popups, NPS, email and SMS surveys and AI summaries. It does that one job fully, and it is a smaller job than a general survey tool. API and MCP need Premium.
- **Ease of use: C.** No store rating on record. Shopify installs in a click, but you still write the survey.
- **Platforms and integrations: B.** Web plus iOS and Android SDKs, with Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot and Zapier links. No desktop app.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Zigpoll's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among form and survey tools

- Zigpoll's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
- It stands best on platforms and integrations (B, above 46 of 148) and worst on features (C, above 5).
- Its paid plans start at $29 a month, against a middle price of $20 for the category: 71 of the 114 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 27 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/forms

## Keep it, or make your own?

**Keep it.** The plain part of Zigpoll you could make: surveys, forms and popups. What surrounds it you could not. The 2 things listed below take a company, not a weekend. It costs $348 a year.

- You could make: Surveys, forms and popups: an app builder makes these well.
- You could not: It plugs into other products, Shopify, Klaviyo and Mailchimp among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot, Zapier, Google Sheets, Slack

**Tags:** Surveys, Forms, Popups, AI features, Public API

## Alternatives

- [Fairing](https://toolgpa.com/tools/fairing): Post-purchase attribution surveys for online stores. [Compare](https://toolgpa.com/compare/fairing-vs-zigpoll)
- [KnoCommerce](https://toolgpa.com/tools/knocommerce): Post-purchase surveys and attribution for Shopify brands. [Compare](https://toolgpa.com/compare/knocommerce-vs-zigpoll)
- [Survicate](https://toolgpa.com/tools/survicate): Customer feedback surveys for email, web and mobile apps. [Compare](https://toolgpa.com/compare/survicate-vs-zigpoll)
- [Typeform](https://toolgpa.com/tools/typeform): Form, survey and quiz builder with logic, AI and video questions. [Compare](https://toolgpa.com/compare/typeform-vs-zigpoll)
- [Formbricks](https://toolgpa.com/tools/formbricks): Open-source survey platform for links, websites and apps. [Compare](https://toolgpa.com/compare/formbricks-vs-zigpoll)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://www.zigpoll.com/pricing
- https://www.zigpoll.com

Page: https://toolgpa.com/tools/zigpoll
Listed by ToolGPA (toolgpa.com).