# Zoho Survey

> Survey builder from Zoho with offline collection and reports

Zoho Survey is an online survey builder from Zoho with more than 30 question types and over 250 templates. Surveys go out by email, link, website embed, pop-up, QR code or SMS, and an offline app collects responses on tablets without a connection. Results appear in real-time reports, and the paid plans add logic, cross-tab and trend reports, white labeling and integrations with Zoho CRM and other tools.

- **Category:** Forms & Surveys
- **Made by:** Zoho Corporation
- **Website:** https://www.zoho.com/survey/
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 6, 2026

## Pricing

Zoho Survey has a free plan. Paid plans start at $7.42 per month, billed annually (Basic, annual billing only).

- **Pricing model:** Free plan
- **Free plan:** 1 user, unlimited surveys, 10 questions and 100 responses per survey, with email, embed and pop-up distribution. No skip logic, logo or XLS and CSV export.
- **Free trial:** 7-day Enterprise trial, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | 1 user, unlimited surveys, 10 questions and 100 responses per survey, the AI Survey Creator and real-time responses. |
| Basic | $7.42 per month, billed annually (no monthly billing) | 1 user, unlimited questions and 12,000 responses per survey a year, with logo and theme customization, offline collection and XLS and CSV export. |
| Plus | $25 per month, billed annually ($35 billed monthly) | 1 user and unlimited responses on annual billing (3,000 per survey a month on monthly), plus skip logic, scoring, SMS and cross-tab reports. |
| Pro | $35 per month, billed annually ($49 billed monthly) | 1 user, plus multilingual surveys, white labeling, webhooks, SPSS export and the Zoho CRM, Google Sheets, Zapier and Tableau integrations. |
| Enterprise | $75 per month, billed annually ($109 billed monthly) | 3 users, with user management, departments, single sign-on, audit logs, priority support and personalized onboarding. |

Read from https://www.zoho.com/survey/pricing.html on Oct 6, 2026. Prices change, so confirm with Zoho Survey before buying.

## Ways to pay less

- **Save up to 35% with yearly billing** (Annual discount): The pricing page advertises up to 35% off for yearly billing: Plus is $25 instead of $35 per month, Pro $35 instead of $49 and Enterprise $75 instead of $109. Source: https://www.zoho.com/survey/pricing.html
- **Discount for qualifying non-profits** (Nonprofit): The pricing page says qualifying non-profit organizations can get a discount by emailing the Zoho Survey sales team. No percentage is published. Source: https://www.zoho.com/survey/pricing.html

## Key features

- **Survey builder and AI Survey Creator:** Build from more than 30 question types and over 250 templates, or describe a survey and have the AI Survey Creator draft it. Both are on every plan.
- **Skip logic and scoring:** Display, page and answer logic show or skip questions based on earlier answers, and scoring assigns points to responses. Both start on Plus.
- **Distribution channels:** Send surveys by email, link, social media, website embed, pop-up or inside an email on every plan. SMS distribution starts on Plus.
- **Offline collection:** An offline feedback app for iPad and Android tablets runs surveys in kiosk mode and uploads responses once a connection returns. Available from Basic.
- **Reports and analysis:** Real-time reports are on every plan. Filters and sentiment analysis start on Basic, cross-tab and trend reports on Plus, and SPSS export on Pro.
- **White labeling and translation:** Pro and Enterprise can host surveys on their own domain with a custom favicon and translate a survey into more than 90 languages.

## Good for

- Teams that already use Zoho CRM, Zoho Sheet or other Zoho apps
- Field surveys on tablets where there is no connection
- Single users who want unlimited responses on an annual plan

## Worth knowing

- The free plan allows 10 questions and 100 responses per survey, with no skip logic, logo or XLS and CSV export.
- Free, Basic, Plus and Pro each include 1 user; only Enterprise has 3 users, user management and audit logs.
- Basic is sold on annual billing only, and monthly billing limits responses per survey to between 3,000 and 7,000 a month.
- Webhooks, white labeling and the Google Sheets, Zapier, Zoho CRM and Tableau integrations start at Pro.

## Works with

Zoho CRM, Zoho Sheet, Google Sheets, Slack, Zendesk, Shopify, Zapier, Tableau

**Tags:** Surveys, Forms, Templates, AI features, Reports, Works offline

## Alternatives

- [SurveyMonkey](https://toolgpa.com/tools/surveymonkey): Online survey and form platform with built-in analysis tools. [Compare](https://toolgpa.com/compare/surveymonkey-vs-zoho-survey)
- [Google Forms](https://toolgpa.com/tools/google-forms): Form, survey and quiz builder that comes with a Google Account. [Compare](https://toolgpa.com/compare/google-forms-vs-zoho-survey)
- [Zoho Forms](https://toolgpa.com/tools/zoho-forms): No-code form builder with approvals, payments and mobile apps. [Compare](https://toolgpa.com/compare/zoho-forms-vs-zoho-survey)
- [SurveySparrow](https://toolgpa.com/tools/surveysparrow): Chat-style survey and customer feedback platform with AI analysis. [Compare](https://toolgpa.com/compare/surveysparrow-vs-zoho-survey)
- [QuestionPro](https://toolgpa.com/tools/questionpro): Survey and market research platform with a free plan. [Compare](https://toolgpa.com/compare/questionpro-vs-zoho-survey)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 6, 2026:

- https://www.zoho.com/survey/pricing.html
- https://www.zoho.com/sites/zweb/json/pricing/survey-pricing-val.json
- https://www.zoho.com/survey/
- https://www.zoho.com/survey/mobile.html
- https://www.zoho.com/survey/offline-surveys.html
- https://www.zoho.com/terms.html

Page: https://toolgpa.com/tools/zoho-survey
Listed by ToolGPA (toolgpa.com).