# Zoiper review (2026): is the free plan enough? > SIP softphone for desktop and mobile that connects to your provider Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA. Zoiper is a softphone: an app that places and receives calls over SIP through a VoIP provider or PBX you already use. It does not sell phone lines itself. A free edition covers non-commercial use, and Zoiper 5 PRO is a paid license for business features such as call recording and CRM integration. - **Category:** Business Phone Systems - **Made by:** Zoiper - **Website:** https://www.zoiper.com - **Runs on:** Windows, macOS, Linux, Android, iOS - **Who should skip it:** Not for you if you need phone numbers, as Zoiper doesn't sell them. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Zoiper has a free plan, and paid plans start at €59.95 one-time (Zoiper 5 PRO), before VAT. - **Pricing model:** Free plan - **Free plan:** Zoiper 5 is free to download for non-commercial use, with basic functionality for occasional use. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Zoiper 5 (free) | $0 | Basic functionality for occasional use. The download page limits it to non-commercial use. | | Zoiper 5 PRO | €59.95 one-time per license, perpetual, before VAT | Desktop license for Windows, Mac and Linux with no subscription. Billed in euros; the checkout adds VAT (shown at 20%). | | Mobile team licensing | €2.49 per user / month, billed annually | For iOS and Android, 10 users and up, bought centrally. Arranged through sales rather than checkout. | Read from https://www.zoiper.com/en/shop/buy/zoiper5 on Nov 13, 2026. Prices change, so confirm with Zoiper before buying. ## Key features - **SIP calling with voice and video:** Places and receives voice and video calls through a VoIP provider or PBX, with instant messaging alongside. You supply the provider; Zoiper supplies the app. - **Call encryption:** Supports TLS, SRTP and ZRTP for voice and video. The site notes this works only if your server or service provider supports it. - **CRM and address book links:** The homepage lists CRM integration, Outlook and macOS address book integration, and a click-to-dial browser plugin among its productivity features. - **Call center functions:** The homepage lists auto-answer, provisioning and call recording, and a call center page covers features for agents. - **AI call transcription:** Zoiper 5 includes AI features that transcribe call recordings and produce summaries and titles. - **Desktop and mobile apps:** Downloads are listed for Windows, Mac, Linux, Android and iOS. An SDK and white-label branding are also offered for companies building their own app. ## Good for - People who already have a SIP provider or PBX and need a calling app - Companies that want a one-time desktop license rather than a monthly fee - Resellers and ITSPs that want a branded softphone ## Worth knowing - Zoiper does not provide phone numbers or lines; you need a separate SIP provider or PBX. - The free edition is limited to non-commercial use, so business use needs a paid license. - Prices are in euros and the checkout adds VAT; the page offered no US dollar price. - Mobile team licenses are only for 10 or more users and are arranged through sales. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 13, 2026. Zoiper is a softphone that calls over a SIP provider or PBX you already use, with a €59.95 one-time license for the desktop. But it sells no phone lines, the free edition is for non-commercial use only, and it does only that one job. - **Value for money: A.** €59.95 once, with no subscription, is under a year of the typical business phone plan, which is $19 a month. - **Free plan and trial: C.** A free edition for non-commercial use, so any business use needs the paid license. - **Features: D.** It places and receives SIP calls and needs a separate provider or PBX to be of any use. - **Ease of use: C.** No store rating on record, and you set up your SIP account details yourself. - **Platforms and integrations: B.** Windows, Mac, Linux, iPhone and Android, with CRM and address book links. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Zoiper's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - Zoiper's GPA of 2.4 is higher than 55 of the 77 other business phone systems we grade, and level with 12. - It stands best on value for money (A, above 74 of 77) and worst on features (D, above 0). The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace Zoiper you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.4 is higher than 55 of the 77 other business phone systems we grade. It costs $66.98, paid once. - You could not: Phone numbers and calls carried over the phone network. - You could not: Video calls. - You could not: Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Outlook, Maximizer CRM, Lotus Organizer **Tags:** Business phone line, Video calls ## Alternatives - [Yeastar](https://toolgpa.com/tools/yeastar): P-Series PBX in cloud, software or appliance editions. [Compare](https://toolgpa.com/compare/yeastar-vs-zoiper) - [Sangoma](https://toolgpa.com/tools/sangoma): Business phone system in cloud, hybrid and on-premises forms. [Compare](https://toolgpa.com/compare/sangoma-vs-zoiper) - [Ringover](https://toolgpa.com/tools/ringover): Cloud phone system and AI call tools for sales and support teams. [Compare](https://toolgpa.com/compare/ringover-vs-zoiper) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.zoiper.com - https://www.zoiper.com/en/shop/buy/zoiper5 - https://www.zoiper.com/en/voip-softphone/download/current Page: https://toolgpa.com/tools/zoiper Listed by ToolGPA (toolgpa.com).