# Zultys review (2026): is it worth it? > Business phone system and contact center, cloud or on-site Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Zultys sells a business phone and unified communications platform with an integrated contact center, delivered as hosted cloud, on-premises, virtual or a hybrid built on its Hardware as a Service model. Users reach it through the ZAC desktop app, a browser version and mobile apps. Pricing comes by quote. - **Category:** Business Phone Systems - **Made by:** Zultys, Inc. - **Website:** https://www.zultys.com - **Runs on:** Web, Windows, macOS, iOS, Android - **Who should skip it:** Skip it if you want to see a price first, since the site asks for a quote or demo. - **Facts last checked:** Nov 12, 2026 ## Pricing Zultys's current pricing could not be confirmed from its own site. ## Key features - **Unified communications:** Voice, SMS, instant messaging and group chat, video, conferencing and presence in one interface called ZAC. - **Integrated contact center:** An omnichannel contact center for high call volumes, run through the same interface as the phone system. - **Deployment choices:** Hosted cloud, on-premises, virtualized, or hybrid built on Hardware as a Service, with the same interface in each. - **AI tools:** Live and post-call transcription, real-time sentiment analysis and closed captions in ZAC, plus an AI Receptionist for inbound calls. - **Apps:** ZAC for Windows and Mac, Web ZAC in a browser, and Mobile ZAC for iPhone and Android with matching features. - **Phones and gateways:** Desk phones such as the ZIP 49GA, along with accessories and gateways sold by Zultys. ## Good for - Mid-size organizations that want cloud, on-site or hybrid from one vendor - Contact centers that want it in the same app as the phone system - Buyers who work through a reseller partner ## Worth knowing - No prices are published; the site asks visitors to request a quote or a demo. - The site says it sells through channel partners, so buying often goes through a reseller. - AI Receptionist and some AI tools are listed as separate or newer products, and their pricing is not shown. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 12, 2026. Zultys sells a phone system and contact center in one app, as cloud, on-site or hybrid, with transcription and an AI receptionist. No prices are published and it sells through channel partners, so you request a quote or a demo before you see a number. - **Value for money: C.** No price is published; the site asks visitors to request a quote or demo, so it sits at the middle. - **Free plan and trial: F.** No free plan and no trial on the pages read. - **Features: B.** Voice, SMS, chat, video, conferencing, presence, a contact center and AI transcription in one interface, with cloud, on-site or hybrid choices. Some AI tools are listed as separate products with no price shown. - **Ease of use: C.** No store rating on record. Choosing a deployment and buying through a reseller are part of the work. - **Platforms and integrations: B.** ZAC for Windows and Mac, a browser version and mobile apps for iPhone and Android. No integrations or API are listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Zultys's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - Zultys's GPA of 2.0 is higher than 9 of the 44 other business phone systems we grade, and level with 10. - It stands best on features (B, above 26 of 44) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace Zultys you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 25 of the 44 other business phone systems grade higher. - You could not: Phone numbers and calls carried over the phone network. - You could not: Video calls. - You could not: Chat that a whole team counts on staying up. - You could not: Texts from a business number, registered with the carriers. - You could not: Speech turned into text you can trust. - You could not: Apps for macOS, Windows, iOS and Android that stay in step with each other. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Business phone line, Business texting, Video calls, Team chat, Transcription ## Alternatives - [Yeastar](https://toolgpa.com/tools/yeastar): P-Series PBX in cloud, software or appliance editions. [Compare](https://toolgpa.com/compare/yeastar-vs-zultys) - [Sangoma](https://toolgpa.com/tools/sangoma): Business phone system in cloud, hybrid and on-premises forms. [Compare](https://toolgpa.com/compare/sangoma-vs-zultys) - [RingCentral](https://toolgpa.com/tools/ringcentral): Cloud phone system with texting, fax, video meetings and team chat. [Compare](https://toolgpa.com/compare/ringcentral-vs-zultys) - [8x8](https://toolgpa.com/tools/8x8): Cloud phone system with team chat, meetings and a receptionist console. [Compare](https://toolgpa.com/compare/8x8-vs-zultys) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.zultys.com/ - https://www.zultys.com/zac-and-mobile-zac/ Page: https://toolgpa.com/tools/zultys Listed by ToolGPA (toolgpa.com).