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ClickPost vs Shiprocket (2026): which should you pick?

As of Nov 13, 2026, Shiprocket grades higher than ClickPost: 2.4 against 2.0 out of 4.0.

Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA

ClickPost grades higher on features and platforms. Shiprocket grades higher on value for money and the free plan. They get the same grade on ease of use.

Price, platforms and features side by side. The table says where each price was read and when.

ClickPost

Multi-carrier shipping automation with tracking, returns and NDR tools

Paid

Shiprocket

Courier aggregator and shipping dashboard for Indian sellers

Free plan · from ₹199/mo

Which one is for you

Pick ClickPost if

  • Fits if you run a brand with a store and your own carrier contracts
  • Works for teams that need returns and non-delivery follow-up in one tool

Look elsewhere if

  • Skip it if you want a posted price, as every plan is quoted by sales
  • Not for you if you send a few parcels now and then, since it is built for brands
  • Tight if you want a free plan or trial, as none is listed
  • Watch out: separate India and US sites exist

Pick Shiprocket if

  • Fits if you are a small Indian seller shipping within India
  • Works for sellers who take cash on delivery and want it reconciled

Look elsewhere if

  • Not for you if you ship outside India, as the pricing page is written for sellers there
  • Tight if you grow past 5 orders a month, because Lite stops there
  • Watch out: the plan fee is separate from the per-parcel courier charge
  • Watch out: NDR automation, early COD and multiple users are extras, and the page says both 25+ and 42+ courier partners

How we grade them

2.0GPAClickPostFair2.4GPAShiprocketFair
Value for money
CEvery plan, including the AI products, is quoted by sales, so it cannot be set against the category's $9, $19 and $34.99.
APlans run from ₹0 to ₹799 a month, a few dollars at most, far under the category's $14.99. Shipping is charged per parcel on top, at an average of ₹36 to ₹45 on the page.
Free plan and trial
FNo free plan or trial is listed on the pages read.
CLite is free but covers up to 5 orders a month, which you'll pass quickly. No trial on record.
Features
BCarrier integrations, branded tracking, non-delivery handling, returns and exchanges, and serviceability APIs. The listing shows no gap in the post-purchase job.
CCourier choice, labels, reports, an API and cash-on-delivery handling. Early COD, NDR automation and multi-user access are listed as extras.
Ease of use
CNo store rating is on record. Carrier contracts, stores and APIs have to be connected first.
CNo store rating on record. Courier setup and channel connections come first.
Platforms and integrations
BWeb, with Shopify, Magento, WooCommerce and WhatsApp, plus APIs. No phone or desktop app.
CWeb only, with Amazon on the integrations list and an API.
Best forpost-purchase tools for brandsIndian sellers shipping within India

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ClickPost and Shiprocket. How we grade

Where they differ

  • ClickPost also covers workflow automation.
  • Shiprocket also covers shipping labels.
In commonWebPublic APIReports

At a glance

ClickPostShiprocket
PricingPaidFree plan
Starts atNot published₹199 per month (Business plan)
Free planNoneLite plan: no fee, standard shipping rates for low volumes, basic courier selection and standard support; shipping is charged per parcel.
Free trialNone listedNone listed
Web
Made byClickPostShiprocket
Price read fromNot confirmedshiprocket.in
CheckedNov 13, 2026Nov 12, 2026

Worth knowing

ClickPost

  • Every plan on the pricing page, including the AI products, is quoted by sales; no prices are published.
  • Built for brands with a store and carrier contracts, not for one-off senders.
  • Separate India and US sites exist.

Shiprocket

  • Prices are in Indian rupees; the pricing page is written for sellers in India.
  • The plan fee is separate from shipping, which is charged per parcel at the courier rate.
  • NDR automation, early COD and multi-user access are listed as extras above the essentials.
  • The plan table says 25+ courier partners while the FAQ says 42+.

Key features

ClickPost

Carrier integrations and allocation
Connects to 700+ carriers in 30+ countries, with rules-based or machine-learning choice of carrier per order, as the vendor states.
Branded tracking and notifications
Mobile tracking pages plus SMS, email and WhatsApp updates, with workflows for delays and reschedules.
Non-delivery (NDR) management
Workflows for failed deliveries, and AI voice agents that confirm orders before dispatch and handle exceptions.
Returns and exchanges
A branded self-service returns portal with exchange suggestions, return tracking and analytics.
Delivery date and serviceability APIs
Estimated delivery dates for product pages and pin or zip code serviceability checks through APIs.

Shiprocket

Courier choice
Compares 25+ courier partners and recommends one by cost, pickup time and delivery record.
Labels and manifests
Creates shipping labels and manifests, with bulk order processing and multiple pickup locations.
Cash on delivery
Reconciles COD payments and reports settlements; daily early COD remittance is listed as an upgrade.
NDR automation
Lets buyers act on undelivered shipments to cut returns to origin.
Branded tracking
Post-ship tracking pages and email and SMS notifications to buyers.

Plans

ClickPost

Pricing could not be confirmed. See clickpost.ai.

Shiprocket

  • Lite₹0

    Free; for up to 5 orders a month, with an average shipment cost of ₹45 shown on the page.

  • Business₹199

    per month, for 5-50 orders a month

    Average shipment cost ₹41, optimized courier selection and guided support. The plan fee is refunded after 100 shipments in a month.

  • Advanced₹499

    per month, for 50-200 orders a month

    Average shipment cost ₹39 and dedicated support. The plan fee is refunded after 500 shipments in a month.

  • Pro₹799

    per month, for 3,000-10,000 orders a month

    Average shipment cost ₹36 and priority ticket resolution. The plan fee is refunded after 1,000 shipments in a month.

Common questions

Which is cheaper, ClickPost or Shiprocket?

As of Nov 13, 2026, ClickPost has no price we could confirm, and Shiprocket starts at ₹199 per month (Business plan).

Which has a free plan, ClickPost or Shiprocket?

As of Nov 13, 2026, only Shiprocket has a free plan. ClickPost does not.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade