Skip to content

Customer Review Tools

Ask customers for reviews, show the best ones on your site and reply to them from one place.

Free guide to customer review tools

Our top three customer review tools

Judge.me comes first: its free plan collects unlimited product and store reviews with photos and videos, and its one paid plan is $15 a month at any order count, but it runs on Shopify only. NiceJob is second for local service firms after Google reviews, from $75 a month. Yotpo is third for stores on WooCommerce, BigCommerce and other platforms. Junip narrowly missed: its free plan has no order cap either, but it is Shopify-only too and Core is $29. REVIEWS.io is $23 a month billed yearly for 300 invites but has no free plan.

  1. First: Judge.me

    Free plan · from $15/mo

    For: Most small stores selling on Shopify

    Judge.me asks Shopify buyers for a review after delivery and shows text, photo and video reviews in widgets and star badges, with rich snippets and sync to the Shop app, Etsy and Amazon. Forever Free has no cap on reviews, orders or requests, and Awesome, $15 a month whatever the order count, adds Q&A, reminders, coupons, referrals, AI replies, Google Shopping and 130+ integrations such as Klaviyo. Know the limits: it works on Shopify only, having ended support for WooCommerce, BigCommerce and Squarespace, Awesome is billed monthly only, and dropping back to Free resets Awesome-only settings.

    Judge.me pricing and details
  2. Second: NiceJob

    Free trial · from $75/mo

    For: Local service businesses after Google reviews

    NiceJob texts and emails customers for a review on Google and other sites when a job is finished, usually set off by Jobber, Housecall Pro, ServiceTitan or QuickBooks, then shows the reviews in website widgets and on a hosted reviews page, with social auto-posting and a staff leaderboard. Starter is $75 a month, after a 14-day trial with no card. It is second because it costs more to start than Judge.me: there is no free plan, and AI replies, referrals, rebooking reminders and NPS surveys need Pro at $125 a month.

    NiceJob pricing and details
  3. Third: Yotpo

    Free plan · from $15/mo

    For: Stores on WooCommerce, BigCommerce and other platforms

    Yotpo asks for a product review after each order on Shopify, BigCommerce, WooCommerce, Adobe Commerce and Salesforce Commerce Cloud, with email and SMS reminders, photo and video reviews from Starter, rich snippets and Google Shopping, and a separate loyalty product. The free plan covers up to 50 orders a month, and Starter is $15 a month for up to 99 orders. It is third because the bill rises with sales: a store with 300 to 599 orders pays $89 a month, Google Seller Ratings, AI summaries and Q&A start at Pro from $119, and the free plan has no photo or video reviews.

    Yotpo pricing and details

Ranked on Oct 18, 2026 from what each listing shows and what people say about the tool, not from our own testing. How we rank

Price against what you get

Which customer review tools give the most for the money?

Going by our grades, Podium and Yotpo give the most for the money among customer review tools: no tool on this chart scores higher without costing more.

See all 14 on the chart

Keep or make

Could you make your own?

Keep15Your call0Make0None of these customer review tools is one to make.

Price
Runs on
Must be

15 tools

Tools

  • Birdeye

    Reviews

    2.0GPA

    Review management and AI agents for multi-location local businesses

    PaidWeb · iOS · Android
  • Broadly

    Reviews

    1.6GPA

    Google reviews, AI receptionist and listings for local service firms

    From $79/moWeb · iOS · Android
  • 2.2GPA

    Widgets that show Google, Facebook and other reviews on any website

    Free plan · from $24/moWeb
  • GatherUp

    Reviews

    2.4GPA

    Review requests, NPS surveys and review monitoring per location

    Free trial · from $99/moWeb
  • Grade.us

    Reviews

    2.4GPA

    White-label review management for agencies and local businesses

    Free trial · from $99/moWeb
  • Judge.me

    Reviews

    3.0GPA

    Product reviews for Shopify stores with a free plan and one paid tier

    Free plan · from $15/moWeb
  • Junip

    Reviews

    2.8GPA

    Product reviews for Shopify brands at flat prices with no order caps

    Free plan · from $29/moWeb
  • Loox

    Reviews

    2.2GPA

    Photo and video product reviews with referrals for Shopify stores

    Free plan · from $49.99/moWeb
  • NiceJob

    Reviews

    2.6GPA

    Review requests and referrals for local service businesses

    Free trial · from $75/moWeb
  • Okendo

    Reviews

    2.0GPA

    Product reviews for Shopify brands, with loyalty, quizzes and surveys

    Free plan · from $19/moWeb
  • Podium

    Reviews

    2.0GPA

    Google review requests by text, plus a lead inbox for local businesses

    From $399/moWeb · iOS · Android
  • REVIEWS.io

    Reviews

    2.6GPA

    Product and company reviews for online stores, priced by invites

    Free trial · from $23/moWeb
  • Stamped

    Reviews

    1.8GPA

    Product reviews, Q&A and a loyalty program for online stores

    From $23/moWeb
  • Trustpilot

    Reviews

    2.2GPA

    Business reviews on Trustpilot's public site, with paid invite plans

    Free plan · from $99/moWeb
  • Yotpo

    Reviews

    2.4GPA

    Product reviews, photo UGC and loyalty for online stores

    Free plan · from $15/moWeb

Common questions

What are the best customer review tools?

ToolGPA ranks Judge.me first (for: most small stores selling on Shopify), NiceJob second (for: local service businesses after Google reviews), Yotpo third (for: stores on WooCommerce, BigCommerce and other platforms). Judge.me comes first: its free plan collects unlimited product and store reviews with photos and videos, and its one paid plan is $15 a month at any order count, but it runs on Shopify only. NiceJob is second for local service firms after Google reviews, from $75 a month. Yotpo is third for stores on WooCommerce, BigCommerce and other platforms. Junip narrowly missed: its free plan has no order cap either, but it is Shopify-only too and Core is $29. REVIEWS.io is $23 a month billed yearly for 300 invites but has no free plan.

How does ToolGPA rank customer review tools?

From what each tool's own pages show (price, free plan, platforms, features and limits) and from what people say about it in public reviews and discussions. Not from our own testing. First place goes to the tool that suits the most people, and second and third to the best choices for the readers it leaves out.