eKomi review (2026): is it worth it?
Transaction-verified customer reviews, quoted by volume
Black Friday: is there a eKomi sale?
eKomi report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for verified reviews for Google seller ratings
eKomi collects reviews tied to real transactions and can send them to Google seller ratings and other sites. No prices are published, every package needs an application to be certified first, and there is no self-serve sign-up or free plan.
Who eKomi is for
- Fits if you want reviews verified against real orders and sent to Google
- Works for shops that can wait for a certification review
Who eKomi is not for
- Skip it if you want to see prices first, as every package says to contact sales
- Not for you if you want to sign up and start today, because every package needs a certification application first
- Tight if you collect over 10,000 reviews a month on Growth, which is capped
- Watch out: WhatsApp collection is listed only on Enterprise
- Watch out: the API has rate limits
Why eKomi gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo prices are published: Growth, Enterprise and White-Label all say 'Contact sales for pricing'. With nothing to compare, it sits in the middle.
- FFree plan and trialThe site lists no free plan, no trial and no self-serve sign-up.
- BFeaturesTransaction-verified reviews, many collection channels, distribution to other platforms, Google seller ratings and an API. Growth caps reviews at 10,000 a month and WhatsApp is Enterprise only.
- CEase of useNo store rating on record. Every package needs an eKomi certification application first, and the site says that review takes up to 48 hours.
- BPlatforms and integrationsWeb, with Google Business Profile, Trustpilot, Facebook and Yelp connections and an API. No desktop or phone app.
What these grades rest on. Graded from this listing, whose facts were read from eKomi's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/ekomi#review"><img src="https://toolgpa.com/badge/ekomi.svg" alt="eKomi: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where eKomi stands among customer review tools
eKomi's GPA of 2.0 is higher than 6 of the 34 other customer review tools we grade, and level with 7.
It stands best on features (B, above 14 of 34) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 35 customer review tools we grade, cut by the letter each got. eKomi’s own letter is outlined.
- CValue for moneyAbove 9 of 34, level with 15
- FFree plan and trialAbove 0 of 34, level with 10
- BFeaturesAbove 14 of 34, level with 20
- CEase of useAbove 0 of 34, level with 33
- BPlatforms and integrationsAbove 3 of 34, level with 31
Keep eKomi, or make your own?
Keep it
The plain part of eKomi you could make: review collection and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 21 of the 34 other customer review tools grade higher.
What you could make
- Review collection and reports: an app builder makes these well.
What you could not
- It plugs into other products, Google Business Profile, Trustpilot and Facebook among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. eKomi’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is eKomi?
eKomi is a review platform, based in Berlin and Los Angeles, that ties each review to a real transaction and then distributes it to Google and other review sites. It collects feedback by email, SMS and WhatsApp and exposes an API with SDKs. Access requires an application for certification, and every package is priced individually.
Worth knowing
- No prices are published: Growth, Enterprise and White-Label packages all say 'Contact sales for pricing'.
- Every package requires an eKomi certification application before access; the site says review takes up to 48 hours.
- The Growth package caps reviews at 10,000 a month and its API has rate limits; WhatsApp is listed only on Enterprise.
- The site lists no self-serve signup and no free plan.
Key features
- Transaction-verified reviews
- The vendor says every review is tied to an actual purchase passed in through its API and checked by algorithmic and human moderation.
- Many collection channels
- Email and SMS on the Growth package, with WhatsApp on Enterprise, plus a longer list of channels on the homepage such as QR codes, pop-ups and in-app prompts.
- Distribution to other platforms
- Reviews can be cross-posted to Google Business Profile, Trustpilot, Facebook Recommendations, Yelp and a network the vendor counts at 314 platforms.
- Google seller ratings
- eKomi describes itself as an official Google partner for seller ratings and product reviews.
- API and developer tools
- A REST API with SDKs for Node.js, Python, PHP and Ruby, webhooks, a sandbox and an MCP integration, with full webhooks on Enterprise.
- Feedback types and ratings
- Supports star ratings, NPS, CSAT and customer effort score, along with text, photo and video submissions.
eKomi pricing
We could not confirm eKomi’s current pricing from its own site, so we are not listing plans here. See ekomi.com for current prices.
Works with
eKomi alternatives
- eKomi vs Trustpilot
Free plan · from $99/mo
- eKomi vs Feefo
From $200/mo
- eKomi vs REVIEWS.io
Free trial · from $23/mo
Common questions
Does eKomi have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. eKomi is listed for Web.
Does eKomi have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. eKomi is listed for Web.
Is eKomi open source?
eKomi is not described as open source on its own site, as read on Nov 12, 2026.
Does eKomi have an API?
Yes. eKomi offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.