eKomi vs REVIEWS.io (2026): which should you pick?

Pick eKomi if

• Fits if you want reviews verified against real orders and sent to Google
• Works for shops that can wait for a certification review

Look elsewhere if

• Skip it if you want to see prices first, as every package says to contact sales
• Not for you if you want to sign up and start today, because every package needs a certification application first
• Tight if you collect over 10,000 reviews a month on Growth, which is capped
• Watch out: WhatsApp collection is listed only on Enterprise
• Watch out: the API has rate limits

Pick REVIEWS.io if

• Fits if you want product stars and Google Seller Ratings from one tool
• Works for stores moving off Yotpo, Okendo or Trustpilot that need reviews imported

Look elsewhere if

• Skip it if you want a free plan to start on, as there's only a 14-day trial
• Pricey if you sell in several countries, as each domain is its own subscription
• Tight if you need the API or AI replies, as both are on Plus at $400 a month billed yearly, booked through a demo
• Watch out: Google Seller Ratings and review snippets aren't on Essentials; they start at Start-Up, $63 billed yearly
• Watch out: every email or text invite counts, and sending more moves you up a price step

eKomi

• No prices are published: Growth, Enterprise and White-Label packages all say 'Contact sales for pricing'.
• Every package requires an eKomi certification application before access; the site says review takes up to 48 hours.
• The Growth package caps reviews at 10,000 a month and its API has rate limits; WhatsApp is listed only on Enterprise.
• The site lists no self-serve signup and no free plan.

REVIEWS.io

• There is no free plan on the pricing page; Essentials, from $23 a month on yearly billing, is the entry point.
• Price follows review invites sent: each email or SMS request counts once, and more invites move you up a price step.
• Each top-level domain is a separate subscription, so stores in several countries pay for each one.
• Google Seller Ratings start at Start-Up; AI replies, translation and API access need Plus.

eKomi

Transaction-verified reviews

The vendor says every review is tied to an actual purchase passed in through its API and checked by algorithmic and human moderation.

Many collection channels

Email and SMS on the Growth package, with WhatsApp on Enterprise, plus a longer list of channels on the homepage such as QR codes, pop-ups and in-app prompts.

Distribution to other platforms

Reviews can be cross-posted to Google Business Profile, Trustpilot, Facebook Recommendations, Yelp and a network the vendor counts at 314 platforms.

Google seller ratings

eKomi describes itself as an official Google partner for seller ratings and product reviews.

API and developer tools

A REST API with SDKs for Node.js, Python, PHP and Ruby, webhooks, a sandbox and an MCP integration, with full webhooks on Enterprise.

Feedback types and ratings

Supports star ratings, NPS, CSAT and customer effort score, along with text, photo and video submissions.

REVIEWS.io

Review invites by email and SMS

Sends review requests and reminders after a purchase by email, with SMS invites from Start-Up up, and a Review Booster to ask past customers.

Product and company reviews

Collects reviews of each product and of the business in one request, with photos and videos, and shows them in 15+ widgets.

Google Seller Ratings

From Start-Up, feeds company reviews to Google Seller Ratings, the stars shown on Google ads, and adds rich snippets for ratings in search.

Surveys

Post-purchase, post-review, abandoned-cart and on-site surveys with a survey builder; Grow and Plus include 100 survey replies a month.

Reputation manager

Grow and Plus add a reputation manager, competitor analysis and an AI summary of reviews; Plus adds AI-written replies and translation.

eKomi

Pricing could not be confirmed. See ekomi.com.

REVIEWS.io

• Essentials$23

  per month for up to 300 invites, billed annually ($29 monthly)

  Product and company reviews, photo and video collection, automated review requests and 15+ on-site widgets.

• Start-Up$63

  per month for 1,000 invites, billed annually ($79 monthly)

  Adds Google Seller Ratings, rich snippets, imports, third-party reviews, Klaviyo and 100 SMS invites. $130 a month at 5,000 invites, billed monthly.

• Grow$140

  per month for 1,000 invites, billed annually ($175 monthly)

  Adds a reputation manager, AI review summary, competitor analysis and 100 survey replies. Rises with invites: $399 a month at 10,000, billed monthly.

• Plus$400

  per month for 7,500 invites, billed annually ($500 monthly)

  Adds AI review replies, translation, shoppable UGC galleries, Bazaarvoice syndication, API access and a success manager. Booked through a demo.

eKomi

No public discounts listed.

REVIEWS.io

• Annual discount

  Save 20% with yearly billing

  REVIEWS.io gives 20% off for paying yearly: Essentials is $23 a month billed annually against $29 billed monthly. The yearly plan is chosen in the dashboard after signing up.