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The eKomi Insider’s Guide

Everything we know about eKomi in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

eKomi

The Insider’s Guide

Transaction-verified customer reviews, quoted by volume

Every plan, grade, refund rule and rival among customer review tools, read from eKomi’s own pages.

Made by eKomi · checked Nov 12, 2026 · toolgpa.com

2.0GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from eKomi’s own pages, its app-store listings and our grades. Every fact in it is on eKomi’s page too, where it is kept up to date. Checked Nov 12, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

2.0

GPA, above 17 of the 63 other customer review tools we grade

eKomi is a review platform, based in Berlin and Los Angeles, that ties each review to a real transaction and then distributes it to Google and other review sites. It collects feedback by email, SMS and WhatsApp and exposes an API with SDKs. Access requires an application for certification, and every package is priced individually.

To get you started, here are 7 things to know about eKomi, taken from its own pages and our grades.

No prices are published, every package needs an application to be certified first, and there is no self-serve sign-up or free plan.
From our report card of eKomi
  1. 1

    Best for verified reviews for Google seller ratings

    eKomi collects reviews tied to real transactions and can send them to Google seller ratings and other sites.

  2. 2

    It runs on Web

    Web.

  3. 3

    Transaction-verified reviews

    The vendor says every review is tied to an actual purchase passed in through its API and checked by algorithmic and human moderation.

  4. 4

    Many collection channels

    Email and SMS on the Growth package, with WhatsApp on Enterprise, plus a longer list of channels on the homepage such as QR codes, pop-ups and in-app prompts.

  5. 5

    Distribution to other platforms

    Reviews can be cross-posted to Google Business Profile, Trustpilot, Facebook Recommendations, Yelp and a network the vendor counts at 314 platforms.

  6. 6

    A 2.0 GPA, above 17 of 63

    That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.

  7. 7

    Keep it

    The plain part of eKomi you could make: review collection and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend.

eKomi at a glance

Pricing
Paid
Free plan
No
Free trial
None stated
Runs on
Web
Made by
eKomi
Category
Customer Review Tools
Our grade
2.0 GPA, fair

The report card

Best for verified reviews for Google seller ratings

eKomi collects reviews tied to real transactions and can send them to Google seller ratings and other sites. No prices are published, every package needs an application to be certified first, and there is no self-serve sign-up or free plan.

ToolGPA report cardeKomiGraded Nov 12, 2026
SubjectGradeComment
Value for moneyCNo prices are published: Growth, Enterprise and White-Label all say 'Contact sales for pricing'. With nothing to compare, it sits in the middle.
Free plan and trialFThe site lists no free plan, no trial and no self-serve sign-up.
FeaturesBTransaction-verified reviews, many collection channels, distribution to other platforms, Google seller ratings and an API. Growth caps reviews at 10,000 a month and WhatsApp is Enterprise only.
Ease of useCNo store rating on record. Every package needs an eKomi certification application first, and the site says that review takes up to 48 hours.
Platforms and integrationsBWeb, with Google Business Profile, Trustpilot, Facebook and Yelp connections and an API. No desktop or phone app.
Grade point averageFair, out of 4.02.0

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who eKomi is for

  • Fits if you want reviews verified against real orders and sent to Google
  • Works for shops that can wait for a certification review

Who it is not for

  • Skip it if you want to see prices first, as every package says to contact sales
  • Not for you if you want to sign up and start today, because every package needs a certification application first
  • Tight if you collect over 10,000 reviews a month on Growth, which is capped
  • Watch out: WhatsApp collection is listed only on Enterprise
  • Watch out: the API has rate limits

Good to know

Good for

  • Brands that want reviews tied to confirmed purchases
  • Teams that want to push one set of reviews to several review sites
  • Developers who want to feed transactions in through an API

Worth knowing

  • No prices are published: Growth, Enterprise and White-Label packages all say 'Contact sales for pricing'.
  • Every package requires an eKomi certification application before access; the site says review takes up to 48 hours.
  • The Growth package caps reviews at 10,000 a month and its API has rate limits; WhatsApp is listed only on Enterprise.
  • The site lists no self-serve signup and no free plan.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

eKomi's current pricing could not be confirmed from its own site.

No prices are published: Growth, Enterprise and White-Label all say 'Contact sales for pricing'.
From our grade for value for money

We could not confirm eKomi’s current prices from its own site, so this guide lists no plans. ekomi.com has them.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

1

Place it runs: Web

Transaction-verified customer reviews, quoted by volume. Here is what it does, as its own site describes it, and what it covers: public API, reports, review collection.

Transaction-verified reviews, many collection channels, distribution to other platforms, Google seller ratings and an API.
From our grade for features
Transaction-verified reviews
The vendor says every review is tied to an actual purchase passed in through its API and checked by algorithmic and human moderation.
Many collection channels
Email and SMS on the Growth package, with WhatsApp on Enterprise, plus a longer list of channels on the homepage such as QR codes, pop-ups and in-app prompts.
Distribution to other platforms
Reviews can be cross-posted to Google Business Profile, Trustpilot, Facebook Recommendations, Yelp and a network the vendor counts at 314 platforms.
Google seller ratings
eKomi describes itself as an official Google partner for seller ratings and product reviews.
API and developer tools
A REST API with SDKs for Node.js, Python, PHP and Ruby, webhooks, a sandbox and an MCP integration, with full webhooks on Enterprise.
Feedback types and ratings
Supports star ratings, NPS, CSAT and customer effort score, along with text, photo and video submissions.

Where it runs

  • Web

What it works with

  • Google Business Profile
  • Trustpilot
  • Facebook
  • Yelp

eKomi is made by eKomi.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

17/63

Other customer review tools it is graded above

eKomi's GPA of 2.0 is higher than 17 of the 63 other customer review tools we grade, and level with 10.

It stands best on features (B, above 34 of 63) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 64 customer review tools we grade, cut by the letter each got. eKomi’s own letter is outlined.

  • CValue for moneyAbove 15 of 63
  • FFree plan and trialAbove 0 of 63
  • BFeaturesAbove 34 of 63
  • CEase of useAbove 0 of 63
  • BPlatforms and integrationsAbove 12 of 63

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

The plain part of eKomi you could make: review collection and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend.

That makes this kind of software worth paying for, not this one in particular: 36 of the 63 other customer review tools grade higher.

What you could make

  • Review collection and reports: an app builder makes these well.

What you could not

  • It plugs into other products, Google Business Profile, Trustpilot and Facebook among them, and has an API.
  • The depth: we grade its features B, which means it covers the whole job.

What this rests on. eKomi’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Trustpilot, Feefo, Trusted Shops, Bazaarvoice and REVIEWS.io

The 5 tools eKomi is most often weighed against, with where each one differs from it.

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

11

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is eKomi free?

No. eKomi is a paid product.

What platforms does eKomi work on?

eKomi is available on Web.

Does eKomi have an Android app?

No Android app was listed when its pages were read on Nov 12, 2026. eKomi is listed for Web.

Does eKomi have an iPhone app?

No iPhone app was listed when its pages were read on Nov 12, 2026. eKomi is listed for Web.

Is eKomi open source?

eKomi is not described as open source on its own site, as read on Nov 12, 2026.

Does eKomi have an API?

Yes. eKomi offers a public API, according to its own site.

What does eKomi integrate with?

eKomi's listing names Google Business Profile, Trustpilot, Facebook and Yelp.

Who makes eKomi?

eKomi is made by a company of the same name.

What are the alternatives to eKomi?

The closest alternatives to eKomi in our directory are Trustpilot, Feefo, Trusted Shops, Bazaarvoice and REVIEWS.io.

How does eKomi compare with other customer review tools?

eKomi's GPA of 2.0 is higher than 17 of the 63 other customer review tools we grade, and level with 10.

Could I make my own version of eKomi?

The plain part of eKomi you could make: review collection and reports.

Where this guide comes from

The prices, plans, platforms and features were read from eKomi’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from eKomi's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by eKomi. Prices change, so check ekomi.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

7,721

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 7,721

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "eKomi: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/ekomi

Know someone choosing between customer review tools?

Send them this guide: toolgpa.com/tools/ekomi/guide

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See our other guides

The best-graded customer review tools after eKomi, each with an Insider's Guide of its own.

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Everything in this guide is ToolGPA’s own summary of what eKomi’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. eKomi is a trademark of its owner, and this guide is not made, paid for or approved by eKomi. Prices and plans change: check ekomi.com before you buy.