Reputon review (2026): is the free plan enough?
Shopify app that emails buyers asking for Google or Trustpilot reviews
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Reputon report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for review request emails for a Shopify shop
Reputon sends review request emails after Shopify orders, with a free plan of 50 emails a month. It only collects reviews on other platforms, so showing them on your product pages needs a separate paid widget app.
Who Reputon is for
- Fits if you run a Shopify shop and want review requests by email
- Works for shops that send under 50 orders a month
Who Reputon is not for
- Skip it if you are not on Shopify, as it runs only there
- Not for you if you want reviews shown on product pages, as that is a separate widget app
- Tight if you ship over 50 orders a month on the free plan
- Watch out: past-order CSV import, the HTML editor and the branded email domain need paid plans
Why Reputon gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for moneyLite is $9.99 a month for 150 emails, inside the cheapest quarter ($15) for review tools, and there is a free plan.
- CFree plan and trialFree for 50 review request emails a month. A shop with any real order volume will hit that quickly.
- CFeaturesReview request emails, several review platforms, a bad-review filter and analytics. It does not host product reviews on your store, and past-order import is paid.
- CEase of useNo store rating on record. Review links and email templates have to be set up.
- BPlatforms and integrationsWeb, as a Shopify app, with Shopify Flow, AfterShip, Google Reviews, Trustpilot and Facebook links.
What these grades rest on. Graded from this listing, whose facts were read from Reputon's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/reputon#review"><img src="https://toolgpa.com/badge/reputon.svg" alt="Reputon: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where Reputon stands among customer review tools
Reputon's GPA of 2.4 is higher than 35 of the 63 other customer review tools we grade, and level with 19.
It stands best on value for money (B, above 46 of 63) and worst on features (C, above 0).
Its paid plans start at $9.99 a month, against a middle price of $29 for the category: 8 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Reputon’s own letter is outlined.
- BValue for moneyAbove 46 of 63, level with 12
- CFree plan and trialAbove 26 of 63, level with 31
- CFeaturesAbove 0 of 63, level with 33
- CEase of useAbove 0 of 63, level with 61
- BPlatforms and integrationsAbove 12 of 63, level with 51
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Reputon, or make your own?
Keep it
The plain part of Reputon you could make: review collection. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
It costs $119.88 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- It plugs into other products, Shopify, Shopify Flow and AfterShip among them.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Reputon’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Reputon?
Reputon makes a set of Shopify apps for store reputation. Its Customer Reviews app sends review request emails after delivery that point buyers to Google, Trustpilot, Facebook, Yelp and other platforms, and routes unhappy buyers to a private feedback form. Pricing is by emails sent per month, with a free plan.
Worth knowing
- It collects reviews on other platforms; it does not host product reviews on your store pages. Reputon sells separate widget apps for that.
- It runs only on Shopify, and the free plan stops at 50 emails a month.
- Past-order CSV import, the HTML editor and the branded email domain need paid plans.
- Reputon sells its other apps (widgets, importers) as separate listings with their own pricing.
Key features
- Review request emails
- Sends an email after an order is delivered, linking the buyer to a review form on the platform you choose, with templates and send timing you set.
- Several review platforms
- Supports Google, Trustpilot, Facebook, Yelp, Amazon, Reviews.io, SmartCustomer and any platform with a custom review link, with the traffic split between them.
- Bad-review filter
- Asks for a private rating first and sends unhappy customers to a feedback form instead of the public review page.
- Past orders and imports
- Import earlier orders from a CSV file to ask customers who bought before the app was installed. CSV import starts on the Lite plan.
- Email analytics
- Shows open rate, click rate and review conversion so templates can be compared.
- AI email localization
- Sends the request in the customer's language; the Shopify listing shows it on the free plan.
Reputon pricing
As of Nov 13, 2026, Reputon has a free plan, and paid plans start at $9.99 per month for 150 review emails.
- Starts at
- $9.99 per month for 150 review emails
- Free plan
- Beginner plan: 50 review request emails a month, customizable templates, multiple review links, a bad-review filter and email stats.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Beginner | $0 | 50 emails a month, templates, multiple review links, bad-review filter, email stats and AI email localization. |
| Lite | $9.99per month for 150 emails | Adds an HTML email editor, CSV import, send-time option and skipping POS orders. Extra emails cost $1 per 15. |
| Standard | $24.99per month for 500 emails | Adds sending frequency control, an email blacklist and delivered or order-tag triggers. Extra emails cost $5 per 100. |
| Advanced | $49.99per month for 1,500 emails | Adds a branded email domain, AfterShip integration and VIP support. Extra emails cost $5 per 150. |
| Larger volumes | $99.99per month for 5,000 emails | Advanced features; steps go to $149 for 10,000, $225 for 20,000, $399 for 50,000 and $599 for 100,000 emails. |
Read from reputon.com on Nov 13, 2026. Prices change, so confirm with Reputon before you buy.
Works with
- Shopify
- Shopify Flow
- AfterShip
- Google Reviews
- Trustpilot
Reputon alternatives
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- Reputon vs EmbedSocial
Free plan · from $24/mo
- Reputon vs Trustmary
Free plan · from $191/mo
- Reputon vs Stamped
From $23/mo
Common questions
Does Reputon have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Reputon is listed for Web.
Does Reputon have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Reputon is listed for Web.
Is Reputon open source?
Reputon is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.