Vitals review (2026): is it worth $29.99 a month?
One Shopify app bundling reviews, upsells, email, popups and more
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Vitals report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for Shopify stores that want reviews inside a 40-app bundle
Vitals bundles more than 40 Shopify tools, reviews among them, in one subscription priced by your orders. Starter is $29.99 a month for up to 200 orders. It's Shopify only, reviews are one part of a bigger package, and the bill rises as your orders do.
Who Vitals is for
- Fits if you run a Shopify store and want reviews plus other store tools in one bill
- Works for stores that'd rather replace several apps with one
Who Vitals is not for
- Skip it if you're not on Shopify, because it runs only there
- Pricey if your orders grow: the plan follows orders in the last 30 days, up to $299 a month
- Watch out: Back in Stock texts start on Growth at $79
- Not for you if you want only a reviews tool, since reviews are one part of a bundle
Why Vitals gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStarter is $29.99 a month for up to 200 orders, near the category's $29 middle. Growth is $79, Pro $179 and Enterprise $299.
- DFree plan and trialA 7-day free trial on every plan, and the listing doesn't say if a card is needed. No free plan.
- BFeaturesReviews and request emails, upsells, popups, email marketing, recordings and a Vitals MCP. It covers the reviews job inside a bigger package.
- CEase of useNo rating on record, and with 40+ tools there's more to switch on and sort out.
- BPlatforms and integrationsShopify only, with Klaviyo, Mailchimp, Omnisend, Judge.me, Loox and Yotpo connections.
What these grades rest on. Graded from this listing, whose facts were read from Vitals's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/vitals#review"><img src="https://toolgpa.com/badge/vitals.svg" alt="Vitals: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where Vitals stands among customer review tools
Vitals's GPA of 2.2 is higher than 28 of the 63 other customer review tools we grade, and level with 6.
It stands best on features (B, above 34 of 63) and worst on free plan and trial (D, above 21).
Its paid plans start at $29.99 a month, against a middle price of $29 for the category: 28 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Vitals’s own letter is outlined.
- CValue for moneyAbove 15 of 63, level with 30
- DFree plan and trialAbove 21 of 63, level with 4
- BFeaturesAbove 34 of 63, level with 29
- CEase of useAbove 0 of 63, level with 61
- BPlatforms and integrationsAbove 12 of 63, level with 51
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Vitals, or make your own?
Keep it
To replace Vitals you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
It costs $359.88 a year.
What you could make
- Review collection and popups: an app builder makes these well.
What you could not
- Newsletters sent to thousands of people that still reach the inbox.
- Texts to thousands of numbers, registered with the carriers.
- Recordings of what each visitor did on your pages.
- It plugs into other products, Klaviyo, Mailchimp and Omnisend among them.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Vitals’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Vitals?
Vitals is a Shopify app that groups more than 40 store tools in one subscription, including product reviews and review request emails, upsells, popups, email marketing, back-in-stock alerts and visitor recordings. The monthly price is set by the number of orders the store had in the last 30 days.
Worth knowing
- Runs only on Shopify.
- The plan is chosen by orders in the last 30 days, so the bill rises as the store grows.
- Back in Stock texts (SMS) start on the Growth plan.
- Reviews are one part of a larger bundle, not a standalone reviews product.
Key features
- Reviews and review requests
- Collect product reviews and send review request emails; it can also import reviews from Judge.me, Loox, Yotpo, Stamped, Growave, Ryviu, AliExpress, Amazon and CSV files.
- Upsells and bundles
- Offer upsells and product bundles from the same subscription, with no limit on widgets.
- Email marketing and popups
- Capture sign-ups with popups and sync them to Klaviyo, Mailchimp or Omnisend.
- Visitor recordings and heatmaps
- Included on every plan alongside push notifications and an order tracker.
- Vitals MCP
- Run the app from Claude, ChatGPT or Shopify Sidekick through its MCP connection.
Vitals pricing
As of Nov 13, 2026, Vitals is a paid product with a free trial, starting at $29.99 per month for up to 200 orders.
- Starts at
- $29.99 per month for up to 200 orders
- Free plan
- None
- Free trial
- 7-day free trial on every plan
| Plan | Price | What you get |
|---|---|---|
| Starter | $29.99per month for up to 200 orders in 30 days | All 40+ apps, reviews and review request emails, 24/7 live chat support and a free store review call. |
| Growth | $79per month for 201 to 1,000 orders in 30 days | Everything in Starter plus Back in Stock texts, priority support and a store audit and setup call. |
| Pro | $179per month for 1,001 to 5,000 orders in 30 days | Adds app migration and full setup, a dedicated account manager and a monthly performance report. |
| Enterprise | $299per month for 5,001+ orders in 30 days | Everything in Pro plus custom changes done for you. |
Read from vitals.app on Nov 13, 2026. Prices change, so confirm with Vitals before you buy.
Ways to pay less
- Other savingsFree on development stores
Development, partner test and Shopify trial stores get every Vitals app free.
Stated on vitals.app
Works with
Vitals alternatives
- Vitals vs Judge.me
Free plan · from $15/mo
- Vitals vs Loox
Free plan · from $49.99/mo
- Vitals vs Yotpo
Free plan · from $15/mo
- Vitals vs Okendo
Free plan · from $19/mo
- Vitals vs Stamped
From $23/mo
Common questions
Does Vitals have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Vitals is listed for Web.
Does Vitals have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Vitals is listed for Web.
Is Vitals open source?
Vitals is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.