Judge.me vs Vitals (2026): which should you pick?
As of Nov 13, 2026, we pick Judge.me: it is first in our ranking of customer review tools, and it grades higher too, 3.0 against 2.2.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Judge.me grades higher on value for money and the free plan. Vitals grades higher on features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Judge.me
Product reviews for Shopify stores with a free plan and one paid tier
Vitals
One Shopify app bundling reviews, upsells, email, popups and more
Which one is for you
Pick Judge.me if
- Fits if you're on Shopify and want unlimited reviews without paying per order
- Works for stores leaving Yotpo, Loox or Stamped that need their reviews imported
Look elsewhere if
- Skip it if your store runs on WooCommerce, BigCommerce, Squarespace or anything but Shopify
- Not for you if you'd rather pay yearly, as Awesome is billed monthly only
- Tight if you need Klaviyo, Gorgias, Q&A, coupons, reminders or Google Shopping free, as all need Awesome
- Watch out: downgrading to Free takes effect at once and resets Awesome-only settings such as product groups
Pick Vitals if
- Fits if you run a Shopify store and want reviews plus other store tools in one bill
- Works for stores that'd rather replace several apps with one
Look elsewhere if
- Skip it if you're not on Shopify, because it runs only there
- Pricey if your orders grow: the plan follows orders in the last 30 days, up to $299 a month
- Watch out: Back in Stock texts start on Growth at $79
- Not for you if you want only a reviews tool, since reviews are one part of a bundle
How we grade them
| 3.0GPAJudge.meVery good | 2.2GPAVitalsFair | |
|---|---|---|
| Value for money | AA 300-order shop pays $15 a month for Awesome, the same flat price at any order count, or nothing at all on Forever Free. Set against its listed rivals at that size, that's the lowest price of them by a long way. Awesome is billed monthly only, with no yearly plan. | CStarter is $29.99 a month for up to 200 orders, near the category's $29 middle. Growth is $79, Pro $179 and Enterprise $299. |
| Free plan and trial | AForever Free has no cap on reviews or orders: unlimited product and store reviews with photos and videos, the review widget, star badges, Google sync, star snippets in search results and an importer. Q&A, coupons and reminders need Awesome. | DA 7-day free trial on every plan, and the listing doesn't say if a card is needed. No free plan. |
| Features | CThe review job is all there: requests, photo and video, Q&A, 16 widgets, Google Shopping, Meta and TikTok Shop sync, AI replies and summaries, coupons and referrals. The gap is the platform: it's Shopify only, having ended support for WooCommerce, BigCommerce, Squarespace and others. | BReviews and request emails, upsells, popups, email marketing, recordings and a Vitals MCP. It covers the reviews job inside a bigger package. |
| Ease of use | CNo store rating on record. It installs from the Shopify App Store and imports reviews from other apps, but you still set when requests go out and place the widgets. Dropping back to Free resets Awesome-only settings, too. | CNo rating on record, and with 40+ tools there's more to switch on and sort out. |
| Platforms and integrations | BWeb only, inside Shopify, with 130+ integrations on Awesome such as Klaviyo, Gorgias, AfterShip and LoyaltyLion, plus sync to Google, the Shop app, Meta and TikTok Shop. No phone or desktop app is listed. | BShopify only, with Klaviyo, Mailchimp, Omnisend, Judge.me, Loox and Yotpo connections. |
| Best for | unlimited product reviews on Shopify | Shopify stores that want reviews inside a 40-app bundle |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Judge.me and Vitals. How we grade
Price against what you get
Judge.me starts at $15 a month and scores 2.3 out of 4 on features, ease of use and platforms. Vitals starts at $29.99 a month and scores 2.7.
Vitals scores higher, and starts $14.99 a month higher: the question is whether the extra is worth that to you. Of the other customer review tools on the chart, 3 score higher than Judge.me for less, and none scores higher than Vitals for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Vitals also covers email campaigns, sMS marketing, session replay and popups.
At a glance
| Judge.me | Vitals | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $15 per month | $29.99 per month for up to 200 orders |
| Free plan | Forever Free: unlimited product and store reviews with photos and videos, the review widget, star badges, carousels, Google reviews sync, rich snippets and a reviews importer. | None |
| Free trial | 15-day free trial of the Awesome plan | 7-day free trial on every plan |
| Web | ||
| Made by | Judge.me | Appsolve SRL |
| Price read from | apps.shopify.com | vitals.app |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Judge.me
- It works on Shopify only: Judge.me has ended support for WooCommerce, BigCommerce, Squarespace, Square, Duda and PrestaShop.
- Integrations such as Klaviyo and Gorgias, Q&A, coupons, reminders and Google Shopping need the paid Awesome plan.
- Awesome is billed monthly only; the help center says there is no yearly plan.
- Downgrading to Free takes effect at once and resets Awesome-only settings such as product groups and custom forms.
Vitals
- Runs only on Shopify.
- The plan is chosen by orders in the last 30 days, so the bill rises as the store grows.
- Back in Stock texts (SMS) start on the Growth plan.
- Reviews are one part of a larger bundle, not a standalone reviews product.
Key features
Judge.me
- Unlimited reviews on every plan
- Both plans collect and show unlimited product and store reviews, including photo and video reviews, with no cap on orders or requests.
- Widgets and star badges
- A review widget and star rating badge on the free plan; Awesome adds 16 widgets including Q&A, an all-reviews page and testimonial carousels.
- Google and social syndication
- Syncs reviews to Google with rich snippets on both plans; Awesome adds Google Shopping, Meta and TikTok Shop sync and posting to social media.
- Imports from other apps
- Imports reviews from a CSV file or from apps and marketplaces such as Yotpo, Loox, Amazon, Etsy and AliExpress.
- AI replies and summaries
- Awesome writes replies to reviews, summarizes them and translates them for shoppers in other languages.
- Coupons and referrals
- Awesome can reward reviewers with coupons, send automatic reminders and run referral offers to bring buyers back.
Vitals
- Reviews and review requests
- Collect product reviews and send review request emails; it can also import reviews from Judge.me, Loox, Yotpo, Stamped, Growave, Ryviu, AliExpress, Amazon and CSV files.
- Upsells and bundles
- Offer upsells and product bundles from the same subscription, with no limit on widgets.
- Email marketing and popups
- Capture sign-ups with popups and sync them to Klaviyo, Mailchimp or Omnisend.
- Visitor recordings and heatmaps
- Included on every plan alongside push notifications and an order tracker.
- Vitals MCP
- Run the app from Claude, ChatGPT or Shopify Sidekick through its MCP connection.
Plans
Judge.me
Forever Free$0
Unlimited reviews and review requests, the main widgets, rich snippets, and sync with the Shop app, Etsy and Amazon.
Awesome$15
per month
Adds AI replies, summaries and translations, 130+ integrations, Q&A and a reviews page, reminders, coupons, referrals, Google Shopping and custom CSS.
Vitals
Starter$29.99
per month for up to 200 orders in 30 days
All 40+ apps, reviews and review request emails, 24/7 live chat support and a free store review call.
Growth$79
per month for 201 to 1,000 orders in 30 days
Everything in Starter plus Back in Stock texts, priority support and a store audit and setup call.
Pro$179
per month for 1,001 to 5,000 orders in 30 days
Adds app migration and full setup, a dedicated account manager and a monthly performance report.
Enterprise$299
per month for 5,001+ orders in 30 days
Everything in Pro plus custom changes done for you.
Ways to pay less
Judge.me
No public discounts listed.
Vitals
- Other savings
Free on development stores
Development, partner test and Shopify trial stores get every Vitals app free.
Common questions
Which is cheaper, Judge.me or Vitals?
As of Nov 13, 2026, Judge.me is cheaper to start with: $15 a month, against $29.99 a month for Vitals. Judge.me starts at $15 per month, and Vitals starts at $29.99 per month for up to 200 orders.
Which has a free plan, Judge.me or Vitals?
As of Nov 13, 2026, only Judge.me has a free plan. Vitals does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.