Fera review (2026): is it worth $7 a month, billed yearly?
Photo and video product reviews for online stores
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Fera report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for photo and video reviews for small online stores
Fera collects photo and video reviews for online stores, priced by monthly orders from $7 a month for up to 200. The price climbs with your store, there is no free plan, and the trial length is not stated.
Who Fera is for
- Fits if you run a small shop with under 200 orders a month and want photo reviews
- Works for Shopify, Wix or BigCommerce stores
Who Fera is not for
- Pricey if your store grows, as the plan price follows monthly orders up to $699 a month
- Skip it if you want a free plan, because there is only a trial
- Watch out: the trial length is not stated on the pricing page
- Watch out: an X-Large tier sits between Large and Enterprise at $449 a month yearly for up to 400k orders
- Too light for stores outside the Shopify, Wix and BigCommerce app stores
Why Fera gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for moneyStartup is $7 a month for up to 200 orders on yearly billing ($9 monthly), under the cheaper quarter, but 200 orders is small. Small is $19 for 2,000 orders and Medium $69 for 20,000.
- DFree plan and trialA free trial is on every plan, but the pricing page gives no length and says nothing about a card.
- BFeaturesPhoto and video reviews, review requests, imports, AI moderation and replies, and reviewer verification. Product grouping starts at Medium and AI replies at Small.
- CEase of useNo store rating on record. It is installed from an app store and set up in your shop.
- BPlatforms and integrationsWeb, with Shopify, Wix, BigCommerce, Google, Facebook, Etsy and Alibaba listed. No desktop or phone app.
What these grades rest on. Graded from this listing, whose facts were read from Fera's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/fera#review"><img src="https://toolgpa.com/badge/fera.svg" alt="Fera: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where Fera stands among customer review tools
Fera's GPA of 2.4 is higher than 18 of the 34 other customer review tools we grade, and level with 11.
It stands best on value for money (B, above 25 of 34) and worst on free plan and trial (D, above 11).
Its paid plans start at $7 a month, against a middle price of $29 for the category: 1 of the 28 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 35 customer review tools we grade, cut by the letter each got. Fera’s own letter is outlined.
- BValue for moneyAbove 25 of 34, level with 7
- DFree plan and trialAbove 11 of 34, level with 2
- BFeaturesAbove 14 of 34, level with 20
- CEase of useAbove 0 of 34, level with 33
- BPlatforms and integrationsAbove 3 of 34, level with 31
Price against what you get
Each dot is one of 29 customer review tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Fera, or make your own?
Keep it
To replace Fera you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
It costs $84 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- Checkout, card payments and sales tax handled for you.
- It plugs into other products, Shopify, Wix and BigCommerce among them.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Fera’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Fera?
Fera collects text, photo and video reviews from store customers and shows them in review widgets, star ratings and media galleries. It can also import reviews from other sources and request them by SMS. Plans are priced by the number of orders a store takes each month, with unlimited reviews and users on every tier.
Worth knowing
- Pricing follows monthly order volume, so the price rises as the store grows.
- Product grouping starts on Medium, and AI replies start on Small.
- An X-Large tier sits between Large and Enterprise: $449 a month billed yearly for up to 400k orders.
- The site is built for online stores and names the Shopify, Wix and BigCommerce app stores.
Key features
- Photo and video reviews
- Customer photos and videos can sit at the top of review widgets or in a media gallery widget, with moderation for submissions.
- Review requests
- Reviews, photos and videos are requested from customers automatically after an order, and requests can also go out by SMS.
- Reviews from other sources
- Combine reviews from Facebook, Google and Etsy, or import supplier reviews from a CSV file or Alibaba.
- AI moderation and replies
- Every plan filters spam and low-quality reviews with AI; Small and above can generate replies to reviews.
- Reviewer verification
- Reviewer profiles and verified-reviewer replies label reviews from real customers.
Fera pricing
As of Nov 12, 2026, Fera is a paid product with a free trial, starting at $7 per month for up to 200 orders a month, billed yearly ($9 billed monthly).
- Starts at
- $7 per month for up to 200 orders a month, billed yearly ($9 billed monthly)
- Free plan
- None
- Free trial
- Free trial on every plan; the pricing page does not state its length
| Plan | Price | What you get |
|---|---|---|
| Startup | $7per month for up to 200 orders / mo, billed yearly ($9 monthly) | Unlimited reviews, users and media storage, review analytics, basic customization and AI review moderation. |
| Small | $19per month for up to 2,000 orders / mo, billed yearly ($29 monthly) | Adds intermediate customization and AI-generated review replies. |
| Medium | $69per month for up to 20k orders / mo, billed yearly ($99 monthly) | Adds product grouping and advanced customization. |
| Semi-large | $139per month for up to 50k orders / mo, billed yearly ($199 monthly) | Same features as Medium, with all features unlocked, for stores with up to 50,000 orders a month. |
| Large | $199per month for up to 100k orders / mo, billed yearly ($299 monthly) | All features, for stores with up to 100,000 orders a month. |
| Enterprise | $699per month for up to 1M orders / mo, billed yearly ($999 monthly) | All features, for stores with up to 1 million orders a month. |
Read from fera.ai on Nov 12, 2026. Prices change, so confirm with Fera before you buy.
Ways to pay less
- Annual discountSave 30% with yearly billing
The pricing page marks yearly billing as saving 30% against monthly billing on every tier.
Stated on fera.ai
Works with
Fera alternatives
- Fera vs Judge.me
Free plan · from $15/mo
- Fera vs Loox
Free plan · from $49.99/mo
- Fera vs Okendo
Free plan · from $19/mo
- Fera vs Stamped
From $23/mo
- Fera vs Junip
Free plan · from $29/mo
Common questions
Does Fera have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Fera is listed for Web.
Does Fera have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Fera is listed for Web.
Is Fera open source?
Fera is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.
