The Fera Insider’s Guide
Everything we know about Fera in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Fera
The Insider’s Guide
Photo and video product reviews for online stores
Every plan, grade, refund rule and rival among customer review tools, read from Fera’s own pages.
Made by Fera · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Fera’s own pages, its app-store listings and our grades. Every fact in it is on Fera’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 18 of the 34 other customer review tools we grade
Fera collects text, photo and video reviews from store customers and shows them in review widgets, star ratings and media galleries. It can also import reviews from other sources and request them by SMS. Plans are priced by the number of orders a store takes each month, with unlimited reviews and users on every tier.
To get you started, here are 9 things to know about Fera, taken from its own pages and our grades.
It is installed from an app store and set up in your shop.
- 1
Best for photo and video reviews for small online stores
The price climbs with your store, there is no free plan, and the trial length is not stated.
- 2
Paid plans start at $7 a month
As its pricing page puts it: $7 per month for up to 200 orders a month, billed yearly ($9 billed monthly).
- 3
You can try it first
Free trial on every plan; the pricing page does not state its length
- 4
It runs on Web
Web.
- 5
Photo and video reviews
Customer photos and videos can sit at the top of review widgets or in a media gallery widget, with moderation for submissions.
- 6
Review requests
Reviews, photos and videos are requested from customers automatically after an order, and requests can also go out by SMS.
- 7
Reviews from other sources
Combine reviews from Facebook, Google and Etsy, or import supplier reviews from a CSV file or Alibaba.
- 8
A 2.4 GPA, above 18 of 34
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Fera you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
Fera at a glance
- Pricing
- Free trial, from $7 per month for up to 200 orders a month, billed yearly ($9 billed monthly)
- Free plan
- No
- Free trial
- Free trial on every plan; the pricing page does not state its length
- Runs on
- Web
- Made by
- Fera
- Category
- Customer Review Tools
- Our grade
- 2.4 GPA, fair
The report card
Best for photo and video reviews for small online stores
Fera collects photo and video reviews for online stores, priced by monthly orders from $7 a month for up to 200. The price climbs with your store, there is no free plan, and the trial length is not stated.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Startup is $7 a month for up to 200 orders on yearly billing ($9 monthly), under the cheaper quarter, but 200 orders is small. Small is $19 for 2,000 orders and Medium $69 for 20,000. |
| Free plan and trial | D | A free trial is on every plan, but the pricing page gives no length and says nothing about a card. |
| Features | B | Photo and video reviews, review requests, imports, AI moderation and replies, and reviewer verification. Product grouping starts at Medium and AI replies at Small. |
| Ease of use | C | No store rating on record. It is installed from an app store and set up in your shop. |
| Platforms and integrations | B | Web, with Shopify, Wix, BigCommerce, Google, Facebook, Etsy and Alibaba listed. No desktop or phone app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Fera is for
- Fits if you run a small shop with under 200 orders a month and want photo reviews
- Works for Shopify, Wix or BigCommerce stores
Who it is not for
- Pricey if your store grows, as the plan price follows monthly orders up to $699 a month
- Skip it if you want a free plan, because there is only a trial
- Watch out: the trial length is not stated on the pricing page
- Watch out: an X-Large tier sits between Large and Enterprise at $449 a month yearly for up to 400k orders
- Too light for stores outside the Shopify, Wix and BigCommerce app stores
Good to know
Good for
- Small online stores that want to pay by order volume
- Shops that want customer photos and video in their reviews
- Stores selling on Shopify, Wix or BigCommerce
Worth knowing
- Pricing follows monthly order volume, so the price rises as the store grows.
- Product grouping starts on Medium, and AI replies start on Small.
- An X-Large tier sits between Large and Enterprise: $449 a month billed yearly for up to 400k orders.
- The site is built for online stores and names the Shopify, Wix and BigCommerce app stores.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$7
A month to start
Fera is a paid product with a free trial, starting at $7 per month for up to 200 orders a month, billed yearly ($9 billed monthly).
A free trial is on every plan, but the pricing page gives no length and says nothing about a card.
Startup
$7
per month for up to 200 orders / mo, billed yearly ($9 monthly)
Unlimited reviews, users and media storage, review analytics, basic customization and AI review moderation.
Small
$19
per month for up to 2,000 orders / mo, billed yearly ($29 monthly)
Adds intermediate customization and AI-generated review replies.
Medium
$69
per month for up to 20k orders / mo, billed yearly ($99 monthly)
Adds product grouping and advanced customization.
Semi-large
$139
per month for up to 50k orders / mo, billed yearly ($199 monthly)
Same features as Medium, with all features unlocked, for stores with up to 50,000 orders a month.
Large
$199
per month for up to 100k orders / mo, billed yearly ($299 monthly)
All features, for stores with up to 100,000 orders a month.
Enterprise
$699
per month for up to 1M orders / mo, billed yearly ($999 monthly)
All features, for stores with up to 1 million orders a month.
Trying it first
Free trial on every plan; the pricing page does not state its length
Read from fera.ai on Nov 12, 2026.
Ways to pay less
Annual discount
Save 30% with yearly billing
The pricing page marks yearly billing as saving 30% against monthly billing on every tier.
Stated on fera.ai
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Photo and video product reviews for online stores. Here is what it does, as its own site describes it, and what it covers: AI features, sMS marketing, online store, review collection.
Photo and video reviews, review requests, imports, AI moderation and replies, and reviewer verification.
- Photo and video reviews
- Customer photos and videos can sit at the top of review widgets or in a media gallery widget, with moderation for submissions.
- Review requests
- Reviews, photos and videos are requested from customers automatically after an order, and requests can also go out by SMS.
- Reviews from other sources
- Combine reviews from Facebook, Google and Etsy, or import supplier reviews from a CSV file or Alibaba.
- AI moderation and replies
- Every plan filters spam and low-quality reviews with AI; Small and above can generate replies to reviews.
- Reviewer verification
- Reviewer profiles and verified-reviewer replies label reviews from real customers.
Where it runs
- Web
What it works with
- Shopify
- Wix
- BigCommerce
- Etsy
- Alibaba
Fera is made by Fera.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
18/34
Other customer review tools it is graded above
Fera's GPA of 2.4 is higher than 18 of the 34 other customer review tools we grade, and level with 11.
It stands best on value for money (B, above 25 of 34) and worst on free plan and trial (D, above 11).
Its paid plans start at $7 a month, against a middle price of $29 for the category: 1 of the 28 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 35 customer review tools we grade, cut by the letter each got. Fera’s own letter is outlined.
- BValue for moneyAbove 25 of 34
- DFree plan and trialAbove 11 of 34
- BFeaturesAbove 14 of 34
- CEase of useAbove 0 of 34
- BPlatforms and integrationsAbove 3 of 34
Price against what you get
Each dot is one of 29 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Fera is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Fera you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
It costs $84 a year.
What you could make
- Review collection: an app builder makes this well.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- Checkout, card payments and sales tax handled for you.
- It plugs into other products, Shopify, Wix and BigCommerce among them.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Fera’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Judge.me, Loox, Okendo, Stamped and Junip
The 5 tools Fera is most often weighed against, with where each one differs from it.
- 3.0GPA
Judge.me
Free plan · from $15/mo
Product reviews for Shopify stores with a free plan and one paid tier.
- Judge.me has a free plan. Fera does not, though it has a free trial.
- Fera also covers sMS marketing and online store.
- 2.2GPA
Loox
Free plan · from $49.99/mo
Photo and video product reviews with referrals for Shopify stores.
- Loox has a free plan. Fera does not, though it has a free trial.
- Fera also covers sMS marketing and online store.
- 2.0GPA
Okendo
Free plan · from $19/mo
Product reviews for Shopify brands, with loyalty, quizzes and surveys.
- Okendo has a free plan. Fera does not, though it has a free trial.
- Fera also covers sMS marketing and online store.
- Okendo also covers surveys.
- 1.8GPA
Stamped
From $23/mo
Product reviews, Q&A and a loyalty program for online stores.
- Fera also covers sMS marketing and online store.
- Stamped also covers reports.
- 2.8GPA
Junip
Free plan · from $29/mo
Product reviews for Shopify brands at flat prices with no order caps.
- Junip has a free plan. Fera does not, though it has a free trial.
- Fera also covers sMS marketing and online store.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Fera free?
No, Fera is a paid product, but you can try it first. Free trial on every plan; the pricing page does not state its length.
How much does Fera cost?
Fera lists 6 plans. Startup: $7 per month for up to 200 orders / mo, billed yearly ($9 monthly).
What platforms does Fera work on?
Fera is available on Web.
Does Fera offer any discounts?
Fera publicly lists the following: Save 30% with yearly billing.
Does Fera have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Fera is listed for Web.
Does Fera have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Fera is listed for Web.
Is Fera open source?
Fera is not described as open source on its own site, as read on Nov 12, 2026.
What does Fera integrate with?
Fera's listing names Shopify, Wix, BigCommerce, Facebook, Google, Etsy and Alibaba.
Who makes Fera?
Fera is made by a company of the same name.
What are the alternatives to Fera?
The closest alternatives to Fera in our directory are Judge.me, Loox, Okendo, Stamped and Junip.
How does Fera compare with other customer review tools?
Fera's GPA of 2.4 is higher than 18 of the 34 other customer review tools we grade, and level with 11.
Is Fera good value for money?
ToolGPA grades Fera B for value for money. Its paid plans start at $7 a month, against a middle price of $29 for the category: 1 of the 28 others that charge start lower.
Could I make my own version of Fera?
To replace Fera you would be making texts to thousands of numbers, registered with the carriers.
Where this guide comes from
The prices, plans, platforms and features were read from Fera’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Fera's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Fera. Prices change, so check fera.ai before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Fera, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/fera
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Fera: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/fera
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/fera/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Fera, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 35 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Junip Insider's GuideProduct reviews for Shopify brands at flat prices with no order caps2.8 GPA
- Famewall Insider's GuideTestimonial collection pages and embeddable walls of love2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Fera’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Fera is a trademark of its owner, and this guide is not made, paid for or approved by Fera. Prices and plans change: check fera.ai before you buy.